Rain is down

[Ramiro16]

Today Rain is fine on my side but I cannot access my Dashboard on the website.

The dashboard seems to be offline

 

[kabusi]

The dashboard seems to be offline

Yes mine is showing weird things like 0GB and R0 all over when I am on the R250 plan. Also showing I have used 0GB of 5GB when my peak spend limit is 0.

 

[Dan C]

Rain dead here. Red light. A reboot does not work.

Dashboard is also missing on the portal.

 

[Dretastic06]

Lets hope they using the extra spectrum government gave to upgrade the systems lol

 

[Geselskap]

Yes mine is showing weird things like 0GB and R0 all over when I am on the R250 plan. Also showing I have used 0GB of 5GB when my peak spend limit is 0.

Did you request an upgrade from unlimited off-peak to unlimited 4G Home?

 

[kabusi]

Did you request an upgrade from unlimited off-peak to unlimited 4G Home?

Nope. I didn't do anything. They better not bill me for this usage.

 

[Cyprio]

Today Rain is fine on my side but I cannot access my Dashboard on the website.

they were working on the main Rain website for maintenence and upgrading the website accounting system all working 100% now.

 

[Misanthrope]

Lets hope they using the extra spectrum government gave to upgrade the systems lol

Or lease it to Vodacom

 

[mrlgm007]

My 5g is down today , I see they have removed the chat option now a email gets sent in to a black hole...?

 

[Dan C]

4G down again here. eish. I give up.

 

[Cyprio]

 

[Snyper564]

I have nothing under manage and no connectivity all of a sudden its gone? any reason im on uncapped 249 a month?

 

[Kosmik]

Died about 10mins ago too

 

[carnagelan]

It is back up

 

[ghostRgg]

Been dead for me too, as we are working on our network configs and setup... though we borked something FFS.

 

[MoDada]

Rain is down again in Strand Western Cape ,gosh this so frustrating ..........

 

[MoDada]

I have nothing under manage and no connectivity all of a sudden its gone? any reason im on uncapped 249 a month?

Stay on the uncapped R249 package the 24/7 package is just another story all together ,wish i stayed on the R249 package as i had no issues before

 

[ghostRgg]

WEEEEEEEEEEEEEE here we go again

 

[Zurg]

I just received the upgrade from the the unlimited off-peak to the 4G unlimited Home, first question is WTF. Is Rain prioritizing the more expensive package as I'm getting almost double the speed????

 

[Crumbl0x]

hmm, thanks for the earlier messages about the recent disconnect @ghostRgg @Kosmik - pity it seems that rain is disconnecting every night just after midnight or in the early morning now.