RAIN LTE-A: Speedtests

kabusi said:
Seriously this should not be allowed even as a best effort service.
It cannot be my location or device since the upload is pretty decent even for a Sunday afternoon and usually is most of the time.
Network operators should be regulated and forced to provide a minimum as well.
View attachment 962764
Click to expand...
HI @kabusi

I will get someone to investigate the issue
 
under_sky said:
Not exactly sure what people are complaining about but this is the Rain 4G im busy setting up for one of my staff and the speed is actually decent. This is also in a spot where the signal is only -90 which aint great

View attachment 960258
Click to expand...
Kudos for looking after the child.

That's what matters.
 
We've got Rain LTE through Afrihost and the speeds since last month are terrible, The highest I have seen it was lastnight when it got over 1Mbps for a few seconds. Most of the time it's around 0.20Mbps to 0.51Mps. Trying to get hold of Afrihost to see if there's anything they can do, or failing that we're looking at cancelling and moving to a different service. It's a pity though, Rain was awesome when we first signed up, but now no matter what we do the speed just sucks.
 

Attachments

  • Screenshot_20201205-185438_MyBroadband Speed Test.jpg
    Screenshot_20201205-185438_MyBroadband Speed Test.jpg
    180.4 KB · Views: 32
WolfByte said:
We've got Rain LTE through Afrihost and the speeds since last month are terrible, The highest I have seen it was lastnight when it got over 1Mbps for a few seconds. Most of the time it's around 0.20Mbps to 0.51Mps. Trying to get hold of Afrihost to see if there's anything they can do, or failing that we're looking at cancelling and moving to a different service. It's a pity though, Rain was awesome when we first signed up, but now no matter what we do the speed just sucks.
Click to expand...

Hi,

I would like to assist. Can you send me your clientzone email address for me to investigate?
 
1607439230254.png

Cant do anything today. And its supposed to be 5G in the heart of Centurion.,
 
There's something weird going on with Rains network. When I run a test, I get the expected speeds. Which for me is 30mb/s - it even goes all the way up to 400mb/s sometimes. HOWEVER, whenever I download a file from a website, the speed is never even above 4mb/s. And before any one says "its dependant on the website serving the file", I've tried downloading the exact file using my phones data - Telkom and it downloads the file at speeds above 15mb/s.

Which brings me to my point. Is Rain somehow allowing the test runs to run at "full potential" but then throttling the actual downloads?
1. Rain test.
image.png

2. Download speed 3mb/s
1609524212977_image.png
 
rjay100 said:
There's something weird going on with Rains network. When I run a test, I get the expected speeds. Which for me is 30mb/s - it even goes all the way up to 400mb/s sometimes. HOWEVER, whenever I download a file from a website, the speed is never even above 4mb/s. And before any one says "its dependant on the website serving the file", I've tried downloading the exact file using my phones data - Telkom and it downloads the file at speeds above 15mb/s.

Which brings me to my point. Is Rain somehow allowing the test runs to run at "full potential" but then throttling the actual downloads?
1. Rain test.
View attachment 986110

2. Download speed 3mb/s
View attachment 986112
Click to expand...

Christ. Answered my own question. Mbps vs mb/s. I shan't be deleting. I'm going my leave my stupidity for all to see.
 
rjay100 said:
There's something weird going on with Rains network. When I run a test, I get the expected speeds. Which for me is 30mb/s - it even goes all the way up to 400mb/s sometimes. HOWEVER, whenever I download a file from a website, the speed is never even above 4mb/s. And before any one says "its dependant on the website serving the file", I've tried downloading the exact file using my phones data - Telkom and it downloads the file at speeds above 15mb/s.

Which brings me to my point. Is Rain somehow allowing the test runs to run at "full potential" but then throttling the actual downloads?
1. Rain test.
View attachment 986110

2. Download speed 3mb/s
View attachment 986112
Click to expand...

What package do you have? If you have 5G standard that speeds are acceptable for the 30Mbps limit. If you are on premium it's a bit slow for a single threaded download but you should be able to max the download speed in a download manager.
 
rjay100 said:
There's something weird going on with Rains network. When I run a test, I get the expected speeds. Which for me is 30mb/s - it even goes all the way up to 400mb/s sometimes. HOWEVER, whenever I download a file from a website, the speed is never even above 4mb/s. And before any one says "its dependant on the website serving the file", I've tried downloading the exact file using my phones data - Telkom and it downloads the file at speeds above 15mb/s.

Which brings me to my point. Is Rain somehow allowing the test runs to run at "full potential" but then throttling the actual downloads?
1. Rain test.
View attachment 986110

2. Download speed 3mb/s
View attachment 986112
Click to expand...
With the speedtest, you seeing the full capacity of what your connection can do, and I am assuming when you mention the 30Mbits/s that you are on the 30Mbps package, rain allows full speed as if you were on the premium package - but for all other sites/downloads it throttles you to 30Mbps (bps - bits per second, Bps - bytes per second)
In your example you downloading at 4.3MB/s (Mega Bytes per second) so there is 8 bit in a byte, so not to get way to technical on the conversion, we just gonna take the 4.3x8 = 34.4 Mega bits per second)
So you getting full speed for your paid for service.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X