RAIN LTE-A: Speedtests

[Goosfrabba]

At what point do I get a refund? This is not a best effort service. This is NO SERVICE!!

@rain_mobile how is this even remotely acceptable? I can't even watch a 144p YouTube video. Netflix is nothing but a spinning red circle. I've had enough now.

 

[trmunyai]

My rain 5g router was working fine and all of a sudden just started to have problems and now I can't connect at all its saying connection failed.

I really need help, this is so frustrating because I use this router for my meetings

 

[rain_mobile]

At what point do I get a refund? This is not a best effort service. This is NO SERVICE!!

@rain_mobile how is this even remotely acceptable? I can't even watch a 144p YouTube video. Netflix is nothing but a spinning red circle. I've had enough now.

Hi @Goosfrabba I have received your PM, i will look into the issue

 

[rain_mobile]

My rain 5g router was working fine and all of a sudden just started to have problems and now I can't connect at all its saying connection failed.

I really need help, this is so frustrating because I use this router for my meetings

Hi @trmunyai

Please provide me with your email via PM.

 

[Goosfrabba]

Hi @Goosfrabba I have received your PM, i will look into the issue

Thank you for the pm's. The network tech as been in touch and have tried the suggestions. The router keeps connecting to the bad tower and I honestly have no confidence it will be resolved.

I have since put in my cancellation request. While I think your company was forged in the deepest pits of hell, I must thank you for your assistance on this forum throughout the last few months

 

[Redtooth]

I'm back....

One day I hope to come here and say "Rain is great, all my issues are fixed" but that's not today.

You see, the only thing worse than poor speed, is poor ping.

I give you...

 

[Redtooth]

I'm back....

One day I hope to come here and say "Rain is great, all my issues are fixed" but that's not today.

You see, the only thing worse than poor speed, is poor ping.

I give you...

View attachment 1018988

@rain_mobile

 

[rain_mobile]

@rain_mobile

Hi @Redtooth I have sent you a PM please reply back

 

[Redtooth]

So although @rain_mobile was unable to resolve issue he sent the request to 'networks' (thanks mate)

What I got next was level 1 support.

Questions like, check your task manager for any applications that use data, cos that causes latency.

Honestly **** this company.

 

[Masked]

Rain 4am vs rain 4pm

 

[rain_mobile]

Rain 4am vs rain 4pm
View attachment 1034132View attachment 1034134

Hi @Masked

Please provide me with your email via PM.

 

[bwana]

These are the best speeds I've ever got - must be the result of our area currently being loadshedded.

Ping: 27ms
Download: 14.12Mbps
Upload: 18.94Mbps

 

[netstrider]

is that your ping to the Data centres in johannesburg ?

Those are likely from speedtest.co.za (which are MyBB speedtest servers)

Here's my equivalent on Telkom LTE while streaming Netflix.

 

[netstrider]

It doesn't prove much, though. ISPs prioritise speedtests.

In any case. You would be better off trying Telkom, MTN and RAIN although I suspect your best results would be on MTN.

Streaming Netflix or not streaming does not make much of a difference. Once you start uploading is when the ping goes bonkers.

 

[Leo_]

 

[mrlgm007]

WOW Rain Thank you connection is stable 4k Youtube and Netflix

 

[Magnum]

The Fiber in my area going live this week has had a major impact on Rain. First time in 6 months I have seen stable 5 Mbps.

 

[Kiemo]

The Fiber in my area going live this week has had a major impact on Rain. First time in 6 months I have seen stable 5 Mbps.

Post a Test

 

[Kiemo]

Mitchell’s plain eastridge

 

[Magnum]

Post a Test