Rain Mobile Feedback Thread

[Düber]

PING ms
19
DOWNLOAD Mbps
16.87

UPLOAD Mbps
7.87

And through Rain themselves( earlier Rain through Afrihost)
Puzzling.

 

[dotcat]

Ordered a new sim - took 3 days to get delivered - no SMS from ram couriers that it was out for delivery despite the agent saying that ram should have sent SMS. Order status switched to out for delivery when it has been delivered last night with Ram drivers name. Now waiting for activation and order status switched back to preparing your order. So seems like they are still having connection issues between the rain system and the RAM delivery system. Was told to wait for 24hrs before asking for manual activation from rain agent.

 

[Leno]

Looks like its down in PE

get to10.2.18.177 on traceroute and it dies

 

[scienide]

Looks like its down in PE

get to10.2.18.177 on traceroute and it dies

East London down too

 

[chrismine]

Also down in George.. Lights normal on router.

 

[samcro]

Down in Cape Town.

 

[ripclaw]

Up in DBN

 

[biometrics]

Been slow the past few days.

 

[kianm]

Been slow the past few days.

Same here. Disconnected it using Hellkom

I must say my Hellkom "underperforms consistently" I know what to expect from it. Rain is sometimes very awesome and sometimes barely useable it flip flops

 

[e4et]

Ping: 16ms
Download: 19.68Mbps
Upload: 7.64Mbps

East Rand, Boksburg

 

[dotcat]

Ordered a new sim - took 3 days to get delivered - no SMS from ram couriers that it was out for delivery despite the agent saying that ram should have sent SMS. Order status switched to out for delivery when it has been delivered last night with Ram drivers name. Now waiting for activation and order status switched back to preparing your order. So seems like they are still having connection issues between the rain system and the RAM delivery system. Was told to wait for 24hrs before asking for manual activation from rain agent.

Got tired of waiting. Began chat with agent. Agent asked me to take a picture of the sim packaging and upload. 5 minutes later sim was activated.

 

[kianm]

Thanks to Rain I have the means to survive in the new normal



Wouldn't know how to live on capped data. 37GB just for an update

 

[skimread]

Usually at 11:00 Rain goes online but today only the rain.co.za site works. Anyone else also have problems?

 

[skimread]

Rain still not working off peak

Someone at Rain must have forgotten to enable offpeak at 23:00

 

[ld13]

Rain still not working off peak
Someone at Rain must have forgotten to enable offpeak at 23:00

Working ok on this side at the moment...
(On the R250 uncapped package)

 

[skimread]

Working ok on this side at the moment...
(On the R250 uncapped package)

Thanks. My bad. I used an old Rain SIM by mistake

 

[ld13]

Thanks. My bad. I used an old Rain SIM by mistake

Ha, it happens.

 

[Bernie]

Aiiii Getting really bad upload speeds and and quite a few DNS errors. Download is average for me, so no issue there. In Edenvale area.

This is happening all too often now getting quite despondent with this product.

MyBroadband Speed Test
Ping
31ms

Download
19.8Mbps

Upload
0.47Mbps
2019-05-25 06:24:21
Server: Johannesburg

 

[Speedster]

Aiiii Getting really bad upload speeds and and quite a few DNS errors. Download is average for me, so no issue there. In Edenvale area.

This is happening all too often now getting quite despondent with this product.

MyBroadband Speed Test
Ping
31ms

Download
19.8Mbps

Upload
0.47Mbps
2019-05-25 06:24:21
Server: Johannesburg

Why not use your own DNS?

 

[Bernie]

Why not use your own DNS?

I swap between google, cloudflare and rain's own DNS - doesnt make much difference. Its almost as if the DNS query times out no matter which servers I use. I assume some kind of congestion maybe.