Rain Mobile Feedback Thread

phly

Expert Member
Joined
Mar 13, 2013
Messages
1,736
Trusting that the uncapped 24/7 is still "decent" as I'm soon about to cancel my other sims this month end including the 250 one in the name of saving monthly costs. I just hope I wont shed tears mid month as I figure even if I decide to go back to the 19hrs it may only take effect the following month.
 

Prim0

Well-Known Member
Joined
Nov 22, 2015
Messages
169
My upgrade to the 24/7 package was confirmed yesterday via email however my dashboard still shows pay as you use right now. What's worse is that the network is just useless right now, barely breaking 2mbps. Might just end up cancelling my sim.
 

James946

Active Member
Joined
Jul 18, 2019
Messages
94
My upgrade to the 24/7 package was confirmed yesterday via email however my dashboard still shows pay as you use right now. What's worse is that the network is just useless right now, barely breaking 2mbps. Might just end up cancelling my sim.
Yeah i think it's due to everyone being on lockdown so the tower is congested. During 6-11 the internet is full speed at 10mbps
 

ghostbunny

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Dec 26, 2019
Messages
167
If it truly was only 4K streams then I feel for him a little bit. At the same time I also understand Rain's decision.
We stream Netflix 4k a whole bunch as well as downloading entire series for the lock down, game downloads and updates included, the two of us have only ever reached 750gb in a month. He would have almost had to have been trying to hit that quota to pull it off. On our Fibre line at our other home we don't even push that on a 100mbps package.

As for the rain speeds, ours are still pretty nuts, this is a wifi test from my phone on the 250 package:

5896797319.png
 
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animehero

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Joined
Jan 16, 2015
Messages
1,463
Mine is pretty much unusable,even after 6pm.
I think it's just congestion in this particular area, so have to cancel and seek some alternative
 

Craig

Honorary Master
Joined
Feb 22, 2016
Messages
18,172
Mine is pretty much unusable,even after 6pm.
I think it's just congestion in this particular area, so have to cancel and seek some alternative
Mine starts the morning at 2.5mbps and then gets worse as the day goes on.
 

skimread

Executive Member
Joined
Oct 18, 2010
Messages
9,405
Funny thing I noticed that past 2 days. Off peak uncapped is useless from 15:00 to 17:30 so can't use youtube then for half an hour from 17:30 to 18:00 youtube works again with no problems. Surely this cannot be congestion but them flipping a switch?
 

ronald911

Expert Member
Joined
Jun 1, 2007
Messages
1,766
I seriously don't get how it can be consistently good at night time - from 6pm all the way through, and then by 10am it comes crashing down to 0.02mbps. Absolutely ridiculous.

Screenshot 2020-03-31 at 10.19.20.png
 

ghostbunny

Well-Known Member
Joined
Dec 26, 2019
Messages
167
the rain was acting like a little bitch this morning and only getting 20mbps, factory reset the router and up to around 50mbps with a worse upload. we did move the antenna a little yesterday so i'll do some tinkering, but a vast improvement by just factory resetting the huawei as expected.

1585645346701.png
 
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ghostbunny

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Dec 26, 2019
Messages
167
Oh yes I think telkom is 2300mhz.
Just tested now, currently, 1800 band is running like absolute ****, 4mbps down and 20 up. usually, our 1800 band runs at 30 down, 25 up.

2600tdd usually runs at 60-80 down and average of 6.5 up.

I'll just leave it on the 50 down and 4 up until i feel like moving the antenna back to the better positon.
 

ghostbunny

Well-Known Member
Joined
Dec 26, 2019
Messages
167
Just a heads up, if you're using a huawei router, it's worth it to factory reset the thing from the admin page, and just redo all of your info. Do it every so often, then set your bands again manually after that. It's fixed our stuff so many times.
 
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