*READ FIRST* iBurst Network Status & Issues (DNS, Throughput and Latency)

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Paarl
 
HUGE latency issues in Cape Town for the last several hours. Please investigate and sort out. This is occuring on local sites as well, but is seriously affecting Saturday night Starcraft :)
 
Above problem sorted after calling the call center.

Still experiencing MASSIVE latency issues and slow download speeds....

 
Check out lines: 2; 5, and especially 16 and 17. Please sort out ASAP.

Tracing route to eu.logon.battle.net [213.248.127.130]
over a maximum of 30 hops:

1 2 ms <1 ms <1 ms 192.168.1.1
2 369 ms 43 ms 111 ms iburst-41-56-199-1.iburst.co.za [41.56.199.1]
3 136 ms 44 ms 44 ms 192.168.2.3
4 68 ms 49 ms 44 ms 192.168.2.9
5 754 ms 364 ms 494 ms 192.168.2.20
6 57 ms 54 ms 49 ms 41.181.67.185
7 349 ms 94 ms 69 ms 196.7.21.30
8 138 ms 47 ms 149 ms tb-cr-1--ct-cr-1-a.mtnns.net [196.44.31.210]
9 98 ms 114 ms 80 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]

10 418 ms 191 ms 160 ms 196.44.31.97
11 221 ms 145 ms 112 ms 196.31.220.12
12 91 ms 100 ms 79 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
13 91 ms 125 ms 108 ms 41.181.71.185
14 65 ms 125 ms 84 ms 41.181.71.186
15 746 ms 183 ms 161 ms 192.168.0.114
16 2415 ms * 92 ms iburst-41-213-126-21.iburst.co.za [41.213.126.21
]
17 2116 ms 2390 ms 459 ms ldn-b4-link.telia.net [213.248.95.177]
18 840 ms 816 ms * ldn-bb2-link.telia.net [80.91.249.133]
19 326 ms 329 ms * prs-bb2-link.telia.net [80.91.247.240]
20 268 ms 119 ms 254 ms ffm-bb2-link.telia.net [80.91.246.184]
21 377 ms 279 ms 274 ms ffm-b10-link.telia.net [80.91.247.191]
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26
 
Markd said:
Check out lines: 2; 5, and especially 16 and 17. Please sort out ASAP.

Tracing route to eu.logon.battle.net [213.248.127.130]
over a maximum of 30 hops:

1 2 ms <1 ms <1 ms 192.168.1.1
2 369 ms 43 ms 111 ms iburst-41-56-199-1.iburst.co.za [41.56.199.1]
3 136 ms 44 ms 44 ms 192.168.2.3
4 68 ms 49 ms 44 ms 192.168.2.9
5 754 ms 364 ms 494 ms 192.168.2.20
6 57 ms 54 ms 49 ms 41.181.67.185
7 349 ms 94 ms 69 ms 196.7.21.30
8 138 ms 47 ms 149 ms tb-cr-1--ct-cr-1-a.mtnns.net [196.44.31.210]
9 98 ms 114 ms 80 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]

10 418 ms 191 ms 160 ms 196.44.31.97
11 221 ms 145 ms 112 ms 196.31.220.12
12 91 ms 100 ms 79 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
13 91 ms 125 ms 108 ms 41.181.71.185
14 65 ms 125 ms 84 ms 41.181.71.186
15 746 ms 183 ms 161 ms 192.168.0.114
16 2415 ms * 92 ms iburst-41-213-126-21.iburst.co.za [41.213.126.21
]
17 2116 ms 2390 ms 459 ms ldn-b4-link.telia.net [213.248.95.177]
18 840 ms 816 ms * ldn-bb2-link.telia.net [80.91.249.133]
19 326 ms 329 ms * prs-bb2-link.telia.net [80.91.247.240]
20 268 ms 119 ms 254 ms ffm-bb2-link.telia.net [80.91.246.184]
21 377 ms 279 ms 274 ms ffm-b10-link.telia.net [80.91.247.191]
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26
Click to expand...


There have been tower issues in Cape Town related to power. While the tower has juice for a few hours, if power isn't restored it goes off air and the surrounding BTS pick up the subscribers. Sometimes this signal is not optimal (but it is the best under the circumstances)
 
looking much better. Props to them for the effort to resolve this on a Sunday so that I can play Starcraft! Thats an awesome job.
 
My usage emails have been a mess lately.
1st they incorporated all my usage (including midnight to 8) as part of my in-bundle data (after hours showed as 0) now the after hours usage is not incorporated within the in-bundle either (it doesn't reflect at all).
What's up?
 
divv said:
My usage emails have been a mess lately.
1st they incorporated all my usage (including midnight to 8) as part of my in-bundle data (after hours showed as 0) now the after hours usage is not incorporated within the in-bundle either (it doesn't reflect at all).
What's up?
Click to expand...

Please PM me your username and I'll have someone take a look.
 
Cape Town having issues again? local and international very slow for me. (over 1minute to load thread reply page)
 
more tower troubles again in Cape Town per chance? Im experiencing very high latency which has practically ruined public holiday gaming >.<
 
Markd said:
more tower troubles again in Cape Town per chance? Im experiencing very high latency which has practically ruined public holiday gaming >.<
Click to expand...

yup, I'm still convinced. iBurst tech hates Cape Town.
 
Slow in Menlo Park, Pta.
http://www.speedtest.net/result/1345253600.png

Local:
Test conducted on 17 June 2011 11:13:21 AM
Download Speed: 729 kbps (91.1 KB/sec transfer rate)
Upload Speed: 199 kbps (24.9 KB/sec transfer rate)
Latency: 194 ms

International:
Test conducted on 17 June 2011 11:14:58 AM
Download Speed: 452 kbps (56.5 KB/sec transfer rate)
Upload Speed: 99 kbps (12.4 KB/sec transfer rate)
Latency: 466 ms

Signal 100% Aligned BSCC 19.
 
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