Rocketnet - feedback?

DreamKing said:
you can see that how stupid you are dealing with customers

I really have no word for you. you said not true is not true. that is no point to keep arguing.

but anyways, enjoy to be a CEO.
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Boet, that is a reasonable explanation and in line with what you can expect on this forum from any ISP.

If you want it handled differently, take it offline.
 
r00igev@@r said:
Boet, that is a reasonable explanation and in line with what you can expect on this forum from any ISP.

If you want it handled differently, take it offline.
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online / offline, they are the same. trust me, not worth to spend any time with them,

if before end of april it happens again, next time, I will collect tons of undeniable evidences to shut their mouths up.

PS: this time, I am too kind I believe everyone is a good guy. my fault. :p
 
DreamKing said:
online / offline, they are the same. trust me, not worth to spend any time with them,

if before end of april it happens again, next time, I will collect tons of undeniable evidences to shut their mouths up.

PS: this time, I am too kind I believe everyone is a good guy. my fault. :p
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We have loads of very happy customers, and your 20/2 line works really well. As you can see from the below.

b5eaf3f232653c4ad9a90890310c3282.jpg
 
simons said:
We have loads of very happy customers, and your 20/2 line works really well. As you can see from the below.

b5eaf3f232653c4ad9a90890310c3282.jpg
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yes, post from Wed 8:00 pm to Thur 06:00 am, then you can see what was my speed. I did exactly the same torrent download. Compare the charts then the charts can prove that I said nothing wrong.
 
Mr CEO

And also, I did the same connection to my old router for testing yesterday, my speed was jump to 8.25Mps, why you didn't say that? I talked to your agent yesterday night for more than 10 mins about the issue. why you didn't mention that?
 
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the second test (first pic) I did last night, (05th March 19:33 pm), same setting with first test, so everything is fine.
the first test (second pic) I did yesterday morning (05th March 05:44 am) around 6 am. the speed was less than 0.2 Mps

any explanation Mr CEO?.

PS: if you didn't remain me I already forgot. thank you.
 
tHeDarKLord said:
@dramaking!! Stop be a dumb!!! stop testing over WiFi..... You should not even be on this forum!!

Go be dumb somewhere else please!!

Why are you testing over WiFi?????
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they asked him to use their smartphone advanced diagnostics app? agree though, using an app over wifi is not a good way to do things.
 
DreamKing said:
cancel my service with immediate effect , I don't post anymore, deal? Mr CEO
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Finally. You have been complaining since you joined, it is incomprehensible why you have not left ages ago.

Maybe your problem remains unsolved, because the ISP cannot decipher your very basic understanding of English comprehension ?

Or maybe it is because problems are easier solved by engaging in constructive dialog where the client contributes to finding solutions as opposed to being a habitual complainer.

Has it even crossed your mind that all RN clients will complain if it was only ISP related.

Most companies will be better off without clients like this.
 
the most important part is, how can you explain the speed jump from 0.1 mbps to 8.25mbps by they did NOTHING.
if you said that is not because the network is unstable, so what it is?

remember I had the slow speed problem from 8:00pm Wed, then the next day (thur 05:44), I downloaded their apps to test speed (0.1mbps), they accused me the slower speed because of old router, when I backed home I used the same setup (they can check from their side is that the same), I also connected to the old router they said that was the reason for low speed. the test result (thur 19:33) was 8.25mbps. so why the old router didn't slow down on thur 19:33, that should be the same as 05:44 result, right? so why it just slowed the speed down from wed 20:00 to thur 05:44?

they can slow the log (as the same as Mr CEO posted) about the download speed. if the speed was low from wed 20:00 to thur 06:00 that will be very clear, I can't fake their charts, so if something was slowing down the speed test result due to high bandwidth used from my side and in the same time they recorded low bandwidth used. how possible?
 
Koosvanwyk said:
Finally. You have been complaining since you joined, it is incomprehensible why you have not left ages ago.

Maybe your problem remains unsolved, because the ISP cannot decipher your very basic understanding of English comprehension ?

Or maybe it is because problems are easier solved by engaging in constructive dialog where the client contributes to finding solutions as opposed to being a habitual complainer.

Has it even crossed your mind that all RN clients will complain if it was only ISP related.

Most companies will be better off without clients like this.
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fake account again.
 
DreamKing said:
the most important part is, how can you explain the speed jump from 0.1 mbps to 8.25mbps by they did NOTHING.
if you said that is not because the network is unstable, so what it is?

remember I had the slow speed problem from 8:00pm Wed, then the next day (thur 05:44), I downloaded their apps to test speed (0.1mbps), they accused me the slower speed because of old router, when I backed home I used the same setup (they can check from their side is that the same), I also connected to the old router they said that was the reason for low speed. the test result (thur 19:33) was 8.25mbps. so why the old router didn't slow down on thur 19:33, that should be the same as 05:44 result, right? so why it just slowed the speed down from wed 20:00 to thur 05:44?

they can slow the log (as the same as Mr CEO posted) about the download speed. if the speed was low from wed 20:00 to thur 06:00 that will be very clear, I can't fake their charts, so if something was slowing down the speed test result due to high bandwidth used from my side and in the same time they recorded low bandwidth used. how possible?
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Most likely internal home network issue
 
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