Rocketnet - feedback?

Anyone else's international speed very bad at the moment? Struggling to get 10Mbps on 100Mb line

1a514ba03638f98abfa98bd9846ae54c.png
 
Upload speeds are hitting around 150mbps to London. Downloads aren't as great as usual but seem to be close enough.
 
RocketNet :: Your Doubled-Up fibre speed will end on the 31st July 2020. To stay DOUBLED-UP, please email [email protected].

Just got the above SMS, so sad. I am on Metrofibre through Rocketnet
 
RocketNet :: Your Doubled-Up fibre speed will end on the 31st July 2020. To stay DOUBLED-UP, please email [email protected].

Just got the above SMS, so sad. I am on Metrofibre through Rocketnet

Unfortunately the FNO’s decide this, sadly. We will continue to fight for our customers for better pricing as always.
 
Does Rocketnet shape international traffic? Still suffering from the same speeds on my 100/100, never really had issues and have always be an ecstatic customer, so its quite surprising:




 
packetloss only shows up when moving data, iperf test will show it more than mtr.

Only? If there's a faulty or saturated device/port somewhere in the chain, wont that show up in the mtr?

But agreed iperf is another tool to be used.
 
Only? If there's a faulty or saturated device/port somewhere in the chain, wont that show up in the mtr?

But agreed iperf is another tool to be used.
Doesn't hurt to try mtr, you need be a rocket scientist to do iperf. Run mtr for 5 mins to international server. @cavedog is right, it's not shaping but a last mile congestion issue and should log a fault.
 
Okay well now I am seriously confused. Seems its only like this from my desktop which is connected via ethernet. So it's definitely not Rocketnet.

MTR results:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 0 | 231 | 231 | 0 | 0 | 49 | 0 |
| jhb-io-ter-car-5.rocketnet.co.za - 0 | 231 | 231 | 1 | 2 | 56 | 2 |
| jhb-io-ter-ibr-2.rocketnet.co.za - 0 | 231 | 231 | 1 | 2 | 52 | 1 |
| 105.22.46.69 - 0 | 231 | 231 | 2 | 3 | 62 | 3 |
| ce-0-2-0-0.cr-01-jnb.za.seacomnet.com - 0 | 231 | 231 | 165 | 169 | 214 | 167 |
| xe-0-1-0-11.cr-01-cpt.za.seacomnet.com - 0 | 231 | 231 | 169 | 172 | 226 | 172 |
| xe-0-1-0-4.cr-01-lhr.uk.seacomnet.com - 0 | 231 | 231 | 157 | 159 | 212 | 158 |
| ae-3-0.pp-01-lhr.uk.seacomnet.com - 0 | 231 | 231 | 157 | 160 | 218 | 159 |
| 195.66.226.234 - 0 | 231 | 231 | 173 | 180 | 332 | 175 |
| ae1-br02-eqld5.as57976.net - 0 | 231 | 231 | 168 | 170 | 219 | 169 |
| et-0-0-2-br02-eqpa4.as57976.net - 3 | 205 | 199 | 168 | 248 | 2435 | 169 |
| be2-pe1-eqpa4.as57976.net - 0 | 231 | 231 | 168 | 168 | 220 | 169 |
| 185.60.114.159 - 0 | 231 | 231 | 167 | 168 | 218 | 169 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Speedtest from my phone via wifi:
 
Okay well now I am seriously confused. Seems its only like this from my desktop which is connected via ethernet. So it's definitely not Rocketnet.

MTR results:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 0 | 231 | 231 | 0 | 0 | 49 | 0 |
| jhb-io-ter-car-5.rocketnet.co.za - 0 | 231 | 231 | 1 | 2 | 56 | 2 |
| jhb-io-ter-ibr-2.rocketnet.co.za - 0 | 231 | 231 | 1 | 2 | 52 | 1 |
| 105.22.46.69 - 0 | 231 | 231 | 2 | 3 | 62 | 3 |
| ce-0-2-0-0.cr-01-jnb.za.seacomnet.com - 0 | 231 | 231 | 165 | 169 | 214 | 167 |
| xe-0-1-0-11.cr-01-cpt.za.seacomnet.com - 0 | 231 | 231 | 169 | 172 | 226 | 172 |
| xe-0-1-0-4.cr-01-lhr.uk.seacomnet.com - 0 | 231 | 231 | 157 | 159 | 212 | 158 |
| ae-3-0.pp-01-lhr.uk.seacomnet.com - 0 | 231 | 231 | 157 | 160 | 218 | 159 |
| 195.66.226.234 - 0 | 231 | 231 | 173 | 180 | 332 | 175 |
| ae1-br02-eqld5.as57976.net - 0 | 231 | 231 | 168 | 170 | 219 | 169 |
| et-0-0-2-br02-eqpa4.as57976.net - 3 | 205 | 199 | 168 | 248 | 2435 | 169 |
| be2-pe1-eqpa4.as57976.net - 0 | 231 | 231 | 168 | 168 | 220 | 169 |
| 185.60.114.159 - 0 | 231 | 231 | 167 | 168 | 218 | 169 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Speedtest from my phone via wifi:
try another cable.
 
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