I saw their Facebook ad today.
Reviews are disabled, comments seem to be deleted off their Facebook page but they said they are "Well known in the sattelite Internet industry and that you are welcome to check forums", well, this is the 1st and only from result I get for them after some googling after they told me that I'm welcome to check forums etc.
Not sure what other forums there are and why their search results didn't pop up on Google.
This is their reply to me they sent via inbox after I asked why they turned reviews off as I'd like to see actual user experience
Hi ******,
We do not promote reviews on Hello Peter or Facebook and prefer to rather sort these out.
We are quite well known in the Satellite Industry and you are welcome to look us up on forums.
So, I sent them a reply to their message above and then sent them another message after finding this thread, I have now been blocked from commenting /interaction with their page.
I've been polite, put one comment publically saying that I was interested but I wanted to see more reviews from actual users, I can't show you that as they deleted it and don't remeber what I typed word for word.
This was my reply :
I'm keen on your offering, I'd just like to check around a bit. As I said in my post, I wasted R1000 on rain that never worked and all I could do was cancel so i didn't pay another R1000 the next month but I essentially paid R1000 for nothing. With the R2000 instalation fee here aswell, I dont want to end paying almost R3000 for "nothing" again, it's nothing personal to you guys but I need to see independant reviews, good or bad(obviously I'd look at what is said on the bad reviews and read between any lines there may be, eh, if the person is a serial complainer etc)
I'm assuming that when there is bad weather, the internet is down in the same way one's DSTV goes down in bad weather? Are there any other instances where the service goes down that one needs to know about? I'm assuming that this connection wouldn't be ideal for online trading or gaming but OK for streaming, genral Internet use and downloads?
Regards
Then after seeing this thread
My next reply :
The 1st forum entry I found about you guys
Good Day All Has anyone used Rocketsat internet.? Just curious on legitimacy
mybroadband.co.za
There is very little info on you online, you disable reviews on your page.
No thanks.
So, those messages earned me a ban from seeing posts or interaction with page.
I guess they don't like questions and only want people to click "buy now" no questions asked. It's a pitty, as I was really keen on this and all I wanted was some indication that it wasn't another Rain that sucks people in with pricing without delivering.
BUYER BEWARE IMO