Sample Computer SLA needed

[macxsanity]

hello good folks was wonderin if you would be so kind and maybe point me in the direction where i can get a good sample or template SLA for a computer servicing agrrement that i need to put together for aclient...


your help will be greatly appriciated

 

[DurbanMonkey]

http://www.ServiceLevelAgreementTemplate.com
http://www.dba-oracle.com/oracle_sla_service_level_agreement.htm
http://www.computerconsultingkit.net/cp/service-level-agreement-template-tips.html