Samsung Galaxy S21

LandyMan said:
I don't agree with the bold statement.
I did a Vodacom upgrade
View attachment 1008780
Click to expand...
Very strange, how long did it take Samsung to send you that email? Haven't received anything and have registered the phone more than a week ago. Don't think anyone at MTN really knows, because according to them you don't get the R1000 voucher at all. Will have to email Samsung support and find out.
 
werny said:
Very strange, how long did it take Samsung to send you that email? Haven't received anything and have registered the phone more than a week ago. Don't think anyone at MTN really knows, because according to them you don't get the R1000 voucher at all. Will have to email Samsung support and find out.
Click to expand...
I got my phone last week Wednesday and got the email this morning. So it took a week.
 
I've emailed support regarding the voucher, buds and smart Tag... I'm probably being impatient but I'm also ready to return the phone for a refund if I don't get them.
 
Duke of Hazard said:
I've emailed support regarding the voucher, buds and smart Tag... I'm probably being impatient but I'm also ready to return the phone for a refund if I don't get them.
Click to expand...
They said they will ship the Buds and Tag within 7 to 14 days. When did you claim?
 
Last week Tuesday already, some people have already received their stuff!

I haven't got any sms or email asking for colours or anything.

I literally bought the phone cash because with selling the buds it becomes cheaper than taking a fixed term contract, plus the freedom of getting a new phone whenever I want and not having to take a new number and have another sim alongside my data contract. The Samsung Store voucher must also hurry up, I don't want to spend another R1k on a cover when I can buy an original one from them with the said voucher, or get a charging brick.

If the buds don't come its no longer worth my while, I would rather buy a sealed phone off Carbonite or similar for less...
 
Duke of Hazard said:
, some people have already received their stuff!
Click to expand...

Serious, I have been wondering when people would start getting.

*Oh Nevermind, see on Samsung members that people have started receiving it, hate FOMO :)

Spoke to Lady on Samsung Chat, my claim was only approved on the 30/01/2021, even though I got confirmation on the 27th. So its 14 days from the claim approval apparently.
 
Last edited:
LandyMan said:
Found this at Chatz. They had others but wanting to get a silicone one this one has to be the cheapest I can find
c1f1cd86ade3b04a6573ac5449142a39.jpg
Click to expand...

Is that hard plastic or silicone, it looks like hard plastic and is slippery af especially when held with wet hands.
 
Mystic Twilight said:
Is that hard plastic or silicone, it looks like hard plastic and is slippery af especially when held with wet hands.
Click to expand...
Unfortunately hard plastic (well, similar to the clear covers in the box by default with the later S models and Notes). This is for me just the interim cover while I wait for the nice silicone ones to arrive at Samsung
 
werny said:
The R1000 voucher is for those who bought the phone via Samsung themselves, and then other places like Incredible Connection have their own voucher as well. Confirmed this with MTN as well as Samsung.

I got my S21+ via MTN, and the only thing I'm getting for free is the Buds and Tag (claimed a week ago).

I also took the R499 Care+, it takes a while to get the confirmation email and documentation, took about a week for them to email it. But if in doubt just enter your IMEI number here and it will tell you if you are covered or not - https://www.samsungcareplus.com/za#!/auth?type=orderStatus
Click to expand...
Thank for this,

I tried and it says invalid IMEI, so It may be that the registration is still pending
 
Samsung sent me a SMS to my phone number, with the R1000 Voucher code! so that is done! still waiting on couriers to give me a call to discuss when to deliver the buds/tags...
 
Is this correct? The Samsung pre-order page says the S21 and the S21+ in the 256gb variant has 12GB of RAM?
Screenshot_20210203_190043.jpgScreenshot_20210203_185852.jpg
 
blowdart18 said:
Spoke to Lady on Samsung Chat, my claim was only approved on the 30/01/2021, even though I got confirmation on the 27th. So its 14 days from the claim approval apparently.
Click to expand...

How did you get the Samsung Chat?

I dropped them a mail over the weekend and haven't had a reply since.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X