Hi, I have the same problem, amazing, the price goes up and the service goes down. I originally thought it was related to the power problems is Cape Town.
I phoned SAOL on 0861007265 (had to wait for some time to get an answer)
Busy with server maintenance, and they are not sure when they will be online again
It started working at 8am. Their website was down until that time as well. Only if you disconnected and then tried to reconnect would it have affected you.