SARS E-Filing 2019 OPEN!

Tinuva said:
I had a similar issue. I was able to log on, do filing and, then a week later (last week) for a day I couldn't log in. Was told same story as you. After insisting it worked, their only solution was to go in to a sars branch to get it fixed...:mad:

Needless to say, they received a few 1/10 ratings for that support cal.
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Did you see the solution posted by KingBel?
 
Koosvanwyk said:
There should be a special stopper on your refund. To clear this you will most likely have to visit SARS and submit documents to support the new banking details. This is how it is supposed to work, but SARS systems has been messy this year, you might just get paid without the need to verify the banking details. If you don't get the refund in 7 working days then phone then to confirm if you need to visit SARS
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I see an electronic refund has been loaded for Saturday and I dont see a special stopper so it seems that im lucky. The only thing changed from my side was my bank account number
 
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Day 20 - submitted supporting docs 12 July 2019 - got an 2nd e-mail for supporting docs. My child is disabled - asking for "service provider" contract for her "after-care" and a letter for School Fees from school in area. I don't have a contract, I also attached all the cash slips. Another 21 working days! They think we are fools. They delaying my refund. Never had any of these requests in the past from SARS.
 
Fml... I have a special stopper due to my banking detail change. Anyone with experience of turn around time this year after verifying banking details at a branch?
 
Koosie said:
Fml... I have a special stopper due to my banking detail change. Anyone with experience of turn around time this year after verifying banking details at a branch?
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21 days from when you submit supporting details for new bank account
 
Koosvanwyk said:
21 days from when you submit supporting details for new bank account
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Well that sucks... I went into SARS this morning, the lady said it would take 2 working days from her side and she is unsure how long the stopper will take to be removed.
 
Hi does anyone know if you get a different letter if you are being audited vs verification
 
So working day 18 just got a revised assessment refund chopped a little but SOA shows verification as No so now we wait for the refund date to reflect on the SOA.
 
Hilux2006 said:
Day 20 - submitted supporting docs 12 July 2019 - got an 2nd e-mail for supporting docs. My child is disabled - asking for "service provider" contract for her "after-care" and a letter for School Fees from school in area. I don't have a contract, I also attached all the cash slips. Another 21 working days! They think we are fools. They delaying my refund. Never had any of these requests in the past from SARS.
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Same boat, waiting for clearance of docs but all submitted.
 
Working day 4 after going to the branch to verify banking details, no change on SOA. Special stopper still present.
 
I keep getting SARS has sent you a new SOA, go take a look it's the same one? They only owe me 7 cents
 
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