SAT-3 problems cause Internet chaos

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foX2delta

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May 15, 2009
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249
Hmmmmm yes, had high lats on ALL cod w@W servers (400ms) high.

And I havent recieved some emails people sent (I'm gmail)
 
Defiler

Defiler

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Nov 13, 2005
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822
Many problems, had a few people add me as a friend on facebook, after clicking accept facebook gave a error "oops something has gone wrong, try again later" then all those friends did not get added and disappeared...
 
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rajharie

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Mar 2, 2006
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223
Having issues with my sites, using OpenDNS and name resolution is taking forever and mostly timing out
 
Aghori

Aghori

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had huge connectivity problems to gmail and yahoo...mails not sent/received.
 
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AndrewAlston

Group Head of IP Strategy – Liquid Telecommunicati
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Dec 21, 2005
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302
According to fairly good sources...

SAT-3 has actually been down for a couple of days. It was routing via protection on SAFE, where it switches to SEMEWE-3 and rides back to Europe. The SEMEWE-3 cable had a problem, breaking the protection. THAT is what has now been repaired, which is why the latencies are still higher than normal since the traffic is going via Malaysia.

SAT-3 itself could still be out for a while.

As I say, the information came from a source, I cant confirm accuracy.
 
Londo

Londo

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Network Notice Details
Telkom SA: International High Latency (German Data Centres)

* Status: Attending
* Type: Telkom SA: International High Latency
* Start Date: 2010-01-20 10:00:00
* Resolved Date: TBA
* Point of impact: German Data Centres
* Symptoms experienced: Slow access and timeouts to hosting services located in our German Data Centres.
* Cause of problem: Network congestion
* Estimated time of repair: TBA
* Additional information: Customers continue to experience severe degradation on all connections to EU websites and services due to a shunt fault on the sat3 international link. This fault is not limited to Hetzner or MTN Business, but is affecting most of South Africa. Telkom is liaising with International Telco Operators who are performing major maintenance over the next few days to resolve the issue.
* Attending: International Telco Operators & Telkom SA
Click to expand...

http://www.hetzner.co.za/helpcentre/index.php/network-notices/details/701/

Intermittent problems sending/receiving "Hetzner" emails since yesterday.
 
F

fragtion

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Dec 26, 2004
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AndrewAlston said:
According to fairly good sources...

SAT-3 has actually been down for a couple of days. It was routing via protection on SAFE, where it switches to SEMEWE-3 and rides back to Europe. The SEMEWE-3 cable had a problem, breaking the protection. THAT is what has now been repaired, which is why the latencies are still higher than normal since the traffic is going via Malaysia.

SAT-3 itself could still be out for a while.

As I say, the information came from a source, I cant confirm accuracy.
Click to expand...
First useful post that actually makes sense of it all - none of us have any idea what "Segment 14 of SAT-3, about 627 km from the ACC Beach Manhole" is supposed to mean. I was wondering how the latency could be around 400ms, not be going through SAT3/SEACOM, and also remain below the ~650ms satellite estimate. Had to be SAFE and then routed back through Malaysia. Thanks for the heads-up Andrew :) Any idea what the capacity of the SAFE cable is?
 
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A

AndrewAlston

Group Head of IP Strategy – Liquid Telecommunicati
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Dec 21, 2005
Messages
302
I believe theoretical capacity is around 120gigabit, but keep in mind, both safe and sat-3 are largely lit as bundles of STM-1s and are also used for carrying MUCH more than just your normal ISP data.

Hard to know exactly how much capacity is there and whats used or not

If the sources are correct that SAT-3 is down, chances are SAT-3 is also carrying a lot of international voice traffic
 
cavedog

cavedog

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AndrewAlston said:
According to fairly good sources...

SAT-3 has actually been down for a couple of days. It was routing via protection on SAFE, where it switches to SEMEWE-3 and rides back to Europe. The SEMEWE-3 cable had a problem, breaking the protection. THAT is what has now been repaired, which is why the latencies are still higher than normal since the traffic is going via Malaysia.

SAT-3 itself could still be out for a while.

As I say, the information came from a source, I cant confirm accuracy.
Click to expand...

Yes indeed. The ping the last couple of days to the UK was the same as to US. :sick:
 
G

Globetrotter

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This reminds me why I have both SAIX and IS based accounts. A little prepaid account on the side works wonders.
 
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