SEACOM down... again?

Finished updating my Wii and then all went downhill when I tried to browse the Wii store for more stuffz to download.

Thought it was the wireless settings/firewall interfering. :rolleyes:
 
Afrihost servers are located at the state-of-the-art IS Data Centres in Bryanston. Our ADSL Network has fibre backhaul and operates via SEACOM and SAT-3.

From afrihost website, so they should have backup,my mweb is on just painfully slow :P
 
From our IS account manager

ADSL issue
Additional informationDear IS Client

We are experiencing the following service event:

AFFECTED SERVICES: International Consumer DSL
LOCATION: National
GRADE OF SERVICE IMPACT: Major
SERVICE IMPACT: Slow responses to international sites
CAUSE OF EVENT: Network error
TIME: 13-12-10 15h48
OUR REF: 1-901371356
CURRENT STATUS: Investigating
ATTENDING: IS engineers

ADDITIONAL INFORMATION:
None
Click to expand...

I see they have also lost their link between Bryanston and Rosebank
Additional information Dear IS Client

UPDATE:
Some services have restored while others are still experiencing packet loss.
IMPACT: Packet loss
ATTENDING: IS engineers
STATUS: Investigating

We are still experiencing the following service event, as per our initial notification:

Dear IS Client

We are experiencing the following service event:

AFFECTED SERVICES: All Services
LOCATION: Rosebank
GRADE OF SERVICE IMPACT: Critical
SERVICE IMPACT: No connectivity
CAUSE OF EVENT: Cause unknown
TIME: 13-12-10 15h24
OUR REF: 1-901371356
CURRENT STATUS: Investigating
ATTENDING: IS engineers

ADDITIONAL INFORMATION:
All services between Bryanston and Rosebank PoP are affected
Click to expand...
 
phaktza said:
It's Internet Solutions, not Afrihost. I pay large amounts for a direct uncapped account with IS and I'm having the same problem as the pay-as-you-go Afrihost guy.
Click to expand...

Afrihost is a IS reseller (and now fortunately SAT-3 too), which doesn't relief them off their responsibility towards the paying customer. I pay large amounts for a capped account since it is faster. In no way I'd call it pay-as-you-go, just because they allow me to drop them with 30 day notice. Doesn't matter anyway - they get my money for supplying me with a service. They fail - I complain. Easy as that.
 
HermanTheGerman said:
Afrihost is a IS reseller (and now fortunately SAT-3 too), which doesn't relief them off their responsibility towards the paying customer. I pay large amounts for a capped account since it is faster. In no way I'd call it pay-as-you-go, just because they allow me to drop them with 30 day notice. Doesn't matter anyway - they get my money for supplying me with a service. They fail - I complain. Easy as that.
Click to expand...

You could always pay premium prices for guaranteed QOS like the corporations do. Then you might get full redundancy with backup routes etc. As for ADSL, always has and always will be called a best of effort service.
 
HermanTheGerman said:
Afrihost is a IS reseller (and now fortunately SAT-3 too), which doesn't relief them off their responsibility towards the paying customer. I pay large amounts for a capped account since it is faster. In no way I'd call it pay-as-you-go, just because they allow me to drop them with 30 day notice. Doesn't matter anyway - they get my money for supplying me with a service. They fail - I complain. Easy as that.
Click to expand...

That wasn't the point. You were arguing that you get what you pay for, in my case I over pay and receive the same service, ergo money does not equal quality service.
 
JUGGY said:
You could always pay premium prices for guaranteed QOS like the corporations do. Then you might get full redundancy with backup routes etc. As for ADSL, always has and always will be called a best of effort service.
Click to expand...

Ok, well there's excess and then there's EXCESS. ;)
 
JUGGY: Wht we get here in SA is far from the best effort. In many cases it's far from any effort at all.

phaktza: Wrong. I was arguing against the "you get what you pay for" statement. I'm with you that money doesn't equal quality. If it would, according to the prices we're paying in SA, we'd all be on 120 MB cable connections and ADSL be a thing of the past.
 
Confirm, my today connectivity is around 5KBytes!! (on 384KBit line, Afrihost thru IS).
I thought SEA cable is the most protected stuff! Nope, made from bamboo and installed by ass-hand monkeys, it brings a problem even for these millions rands. *ck 'em. :((((((
 
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