Seacom downtime update

lucifir said:
I was thinking the same thing



When was the last time you heard of SAT3 having this issue?? Yet SEACOM has it almost every other month
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Few people use SAT3, so you wouldn't notice much when it goes down :D
 
Wow, this is bad for business. Not just Seacom's business but end users as well. At least there's still a few ISP's wo are not entirely dependent on IS / Seacom's ability to remain functional
 
Let's see. A few years ago an undersea cable problem would have meant zero connectivity. Now you there is a a slight loss of speed for some hours.

As many who pay a lot of money to have connection via multiple cables to provide backup attest, they simply move to another circuit as a work around, so, if your overseas connectivity is a life and death situation, subscribe to a few ISP's with different connectivity in order to maintain connectivity. It's all a case of getting what you pay for.

In my case my MWEB connection was pretty usable for my basic needs within 12 hours, but I guess I'm easily satisfied.
 
As a Telkom Uncapped user I was actually enjoying my 420KB/s speed on torrents/usenet/youtube during this dire time for others.....:)

and its only R699 for 4Mbps adsl bundle ossibly cheaper than some people are paying.....
 
Connection still as rubbish as it was last night.......

Common guys... Can't take that long to fix up this issue....
 
I'm using a Telkom connection this morning. Seems fine to me here. :)
Although, yesterday I had clients calling to complain about their Internet speeds - felt like I was stuck on a record, explaining the issue for the 10th time!
 
Antybubbs said:
Whining aside, has anyone come back online completely?
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My browsing is completely limp but for some reason I could spend almost all night on Netflix with no issues.
Also havea torrent chugging along at 60kBps.
You win some, you lose some winnings... :D
 
I feel for you guys, really I do. I never had issues with speed at all and still don't. Seems the "big guns" have a severe weakness, that being Seacom...
 
It's still down, I thought with wacs this would be a thing of the past. Cannot get to a lot of websites keep getting waiting for www.... etc.
 
is the problem with other ISP's besides mweb? Any idea when they expect it fixed?
 
uchoose, I remember reading something that WACS only provides 1/3 of the current requirement. So you would expect certain functions to receive priority. The problem currently affects MWeb and other ISP's who rely in Seacom for the bulk of their international data. Sadly this includes IS and in turn the ISP's who purchase their data from IS.
 
Just to clarify: WACS has plenty of potential capacity, but not all of it is 'lit' at present. MWeb has only contracted a tiny fraction ot this (maybe 5%), and it takes time (and lots of money) to purchase extra capacity (for a limited period of time). The 1/3 statement refers to the ratio between SEACOM and WACS bandwidth used by MWeb (nothing to do with the ultimate capacity of the cable).

This chart shows the potential capacity for the current and planned cables serving Africa: http://manypossibilities.net/african-undersea-cables/
 
Thanks for clarifying there Gordon, I just remember the 1/3 statement that I read somewhere.

23 MARCH 2013



SEACOM is continuing its work to restore the capacity on the link that was cut between Egypt and Marseille on the morning of March 22.

As our customers have been advised overnight, the current delay is due to issues in getting the cross connects between the two stations in Marseille up and stable. These cross connects are the final step in bringing the restoration capacity into the SEACOM network in Europe. We are continuing to work with our partners today, and will update as we make progress and have clarity on restoration being available.

We again apologise for the problems this is causing our customers and partners.
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http://www.seacom.mu/news/article-130/seacom-outage-23-march-07-45-gmt
 
We have been running tests since yesterday on the IS and MTN network and both have been performing really well.
Here is the latest results tested around 10:30am from a 1Mbps ADSL line. Both are uncapped accounts.

IS
is.png

MTN
mtn.png
 

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Rickster said:
Seriously how does this deep (possibly) buried cable just break? surely they are too deep for a ship to hit.
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I recall that they're sometimes caused by anchors dragging along the sea bed.
 
For those who don't know the submarine cables are made up of two different types of cables. The thicker cable is the one that gets buried, it has serious armour in the form of multiple levels of steel cables. This cable is only used for about 2-3km from shore because one only expects to have anchors in those areas. This cable is buried by a plough dragged by the ship. THen once the ship is far enough off shore the thick cable is connected to a thinner cable which is laid on the seabed and not buried. THis cable is much more fragile and this is usually what gets cut when people don't listen to the rules.
 
God this sucks. I wanted to paste an Annoyed Picard meme about this entire situation, but I can't even do that.

Curse you, Seacom!

Also, has anyone on MWEB been able to connect to the PoE servers?
 
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