senetic.co.za

It might take a while for them to ship eg 2 weeks, the website is usually accurate regarding that. But once they shipped, DHL had it here in 3d.
Thanks, will keep that in Mind. at least I know my money will not be running away without any reward
 
Depends on stock levels. The website estimate is usually accurate.
DHL gets here within a 3 to 5 days usually
 
Hi guys, Placed an order on 2021/10/07, receive the package this morning. Packaging was done properly, and communication was good. So from my side I would buy again. I ordered a Unifi Dream Machine Pro, with shipping it amounted to about 1K more expensive but with the stock shortage there was no other way. So happy customer:)
 
Thanks - I just placed a small test order for 2 x ubiquiti unifi lite APs. Will let you know how the order goes - ETA Thur 28 Feb from order placed Monday 25 Feb.
Bad service, their support centre is very rude and arrogant. No proper return or exchange procedures. AVOID

Depends on stock levels. The website estimate is usually accurate.
DHL gets here within a 3 to 5 days usually
Bad service, their support centre is very rude and arrogant. No proper return or exchange procedures. AVOID

Bad service, their support centre is very rude and arrogant. No proper return or exchange procedures. AVOID

Just for the sake of consistency... We ordered another shipment of goods from Senetic and same great service and prompt shipping.

Ordered on Saturday and received on Thursday.
Bad service, their support centre is very rude and arrogant. No proper return or exchange procedures. AVOID

Hi
Anyone ever use senetic.co.za ?
I'm sure they are legit, prices very good but are they locally based with local stock?
There is a Jhb number and address on the website, but I'm not sure.
Will check later this morning.
Thanks
Don't buy from them, they are not the Authorized Distributor of any products

Some products do but a lot have a single distro which doesn't give 2 shits about the end user.

I will admit that I am slightly biased in that I got screwed over by a distro who refused to cover my Logitech warranty because they said the warranty starts when the retail shop bought the headset not when I bought it, so I effectively didn't have a warranty because it was on the store shelf for the duration of the warranty.
Contacted Logitech directly and they shipped me a replacement from Europe.

So yeah, my stance is that local warranty is spotty at best depending on the product, so why wouldn't I take the upfront saving from importing.
Local distros are no better than cartels that hold all the cards and tell you to take a hike when you need support.

I will always support places like Wootware that import their own brands and handle support themselves because at least they give a crap about the end user and their imported brands are priced much better than local distro brands.
Senetic is not an Authorized Ubiquiti®Distributor, they are just resellers, please check the Authorized Ubiquiti®Distributors.

Prices seems to good to be true
https://www.senetic.co.za/product/YUNQ4KTEU

Not willing to part with that amount on a site I do not trust
They are a scam, they scammed me as well. I am stuck with stock that I am trying to resell.

Its not just import taxes but also local certifications. Don't forget that local distributors can actually provide you with support if something goes wrong. In the case of Ubiquiti, there are 4 distributors to choose from and I am pretty sure not all of them are going to screw their customers over.
Buy from the Authorized Ubiquiti®Distributors, senetic is not on the list

Hi
Anyone ever use senetic.co.za ?
I'm sure they are legit, prices very good but are they locally based with local stock?
There is a Jhb number and address on the website, but I'm not sure.
Will check later this morning.
Thanks
Senetic is not an Authorized Distributor of any products and the don't comply to South African Law

From their website:

Senetic (Pty) Ltd
222 Smit Street
Johannesburg
Gauteng 2000
South Africa

E-mail: [email protected]

Phone: +27 (10) 500 8490
This is a lie, they don't have offices in Africa, you cant even return the products

Thanks - I just placed a small test order for 2 x ubiquiti unifi lite APs. Will let you know how the order goes - ETA Thur 28 Feb from order placed Monday 25 Feb.
You cant return or exchange the products, senetic is a scam
 
Bad service, their support centre is very rude and arrogant. No proper return or exchange procedures. AVOID

Your profile is 4 hours old!!

I admit it has been a while since I’ve used Senetic, and maybe c19 had changed things, I have no idea…

But spamming a legitimate thread is quite rude. Perhaps you were rude not their support center…

Regardless you are venting and not being helpful.
 
Grey imports are unregulated and basically have no warranty. Support a local company its way better for the economy.
 
Grey imports are unregulated and basically have no warranty. Support a local company its way better for the economy.
That's an ignorant thing to say. So you say that even if distributors create monopolies for their brand with crap support like Core does with Apple it's fine?

Ironically they should have some regulation to create better value for consumers. Which company do you work for...?
 
That's an ignorant thing to say. So you say that even if distributors create monopolies for their brand with crap support like Core does with Apple it's fine?

Ironically they should have some regulation to create better value for consumers. Which company do you work for...?
Would hardly construed this as ignorant, its basic economics. Obviously it's always good to have local competition as that does actually create better value to consumers. In the case of Core, that's on Apple as its probably their strategy to have a single distributor. The reason why certain products may be cheaper by import is because they circumvent all approvals, import taxes etc which are borne by local companies. So while you are getting your 'better consumer value' ultimately the money that you spend off shore is never injected back into the SA economy which has a huge knock on effect.
 
Hell no, why should we as consumers pay for their huge profits.
Some local distros are greedy that's why consumers are importing, Look at Gigabyte GPU's locally, the distro is making massive margin, if it wasn't for Wootware importing their own brands we would be royally screwed.

Also no, they don't avoid taxes to be cheaper, I've imported a few things from Amazon and they charge all the relevant taxes at checkout.
If Amazon can ship an item from the USA to my door and charge all the needed import taxes at checkout all while still being cheaper, then why would I not buy from them?

Sorry rewarding local distro greed just because they are local screw that.
Its not just import taxes but also local certifications. Don't forget that local distributors can actually provide you with support if something goes wrong. In the case of Ubiquiti, there are 4 distributors to choose from and I am pretty sure not all of them are going to screw their customers over.
 
Anyone have Emmanual Bobmannual's contact details?
I bought something and there is no stock, call center told me to cancel and contact him.
 
Anyone have Emmanual Bobmannual's contact details?
I bought something and there is no stock, call center told me to cancel and contact him.
When I had an issue with @Senetic, he refused to take calls. Good luck
 
Its not just import taxes but also local certifications. Don't forget that local distributors can actually provide you with support if something goes wrong. In the case of Ubiquiti, there are 4 distributors to choose from and I am pretty sure not all of them are going to screw their customers over.
I buy from @scoop, they are on point.
 
Grey imports are unregulated and basically have no warranty. Support a local company its way better for the economy.
You are right, the import products do not have a warranty, I struggle with some products I purchased from @senetic. @scoop was willing to assist, however, through the barcodes, we learned that @senetic is a middle man for all the products they are selling. They are not the direct distributor, so exchanging is a hassle.
 
2023 bump. i still have a mixed feeling about this website, half reviews say its a scam and the rest says its good. If someone who bought from there can tell me their experience and actually provide proof of the purchase. I want to buy a CPU that is much cheaper than retailers in SA but it seems too good to be true.
 
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