Shitty Service, and unreasonable charge

[kerane]

So all of the sudden you guys charge me for my day time usage and billed it to my off peak usage data when I was using my phone within the time period of 11pm -6pm , and now I am unable to use my data for anything without being told I have used up all my allocated data. Still no response from your support team which is really frustrating

 

[Snyper564]

FYI this is MYBB not Rain so "we" have done nothing... take this up with Rain...

 

[Grouter]

FYI this is MYBB not Rain so "we" have done nothing... take this up with Rain...

Good luck with that!

 

[Snyper564]

Good luck with that!

Oh yeah Def good luck with that

 

[kerane]

FYI this is MYBB not Rain so "we" have done nothing... take this up with Rain.I was told

Sorry about the phrasing of that was just angry and was hoping to get advice on how to handle and contact them ,but clearly that seems like it pointless when it comes to them

 

[rain_mobile]

Good Morning @kerane

Can you please PM me your email address I will take a look ad get it sorted for you.