Slow International Traffic / Routing Problem? (CT)

D

DaEvAnAm

Well-Known Member
Joined
Jan 16, 2007
Messages
151
Reaction score
1
Location
Cape Town
I've got an 80% packet loss and 5000ms to international and 1000ms to local.


GO IBURST GO!

AWESOME SERVICE.

Christ.
 
IBurst FAILS AGAIN! lol.



Tracing route to www.iburst.co.za [196.30.31.120]
over a maximum of 30 hops:

1 1ms 1ms 3 ms 192.168.1.1
2 154 ms 49 ms 43 ms wbs-41-208-232-1.wbs.co.za [41.208.232.1]
3 52 ms 51 ms * 192.168.2.2
4 * 113 ms 82 ms 192.168.2.9
5 74 ms 55 ms 49 ms 66.8.22.205
6 315 ms 307 ms 304 ms ge0-1.gw10.jnb6.za.mtnbusiness.net [196.30.1.30]

7 270 ms 289 ms 249 ms ge3-4.gw14.jnb6.za.mtnbusiness.net [196.30.1.34]

8 * * * Request timed out.
9 302 ms 251 ms 255 ms iburst-41-213-126-18.iburst.co.za [41.213.126.18
]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Tracing route to www.iburst.co.za [196.30.31.120]
over a maximum of 30 hops:

1 2 ms <1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * 56 ms 124 ms 66.8.22.205
6 263 ms 263 ms 254 ms ge0-1.gw10.jnb6.za.mtnbusiness.net [196.30.1.30]

7 294 ms 259 ms 449 ms ge3-4.gw14.jnb6.za.mtnbusiness.net [196.30.1.34]

8 * * * Request timed out.
9 259 ms 259 ms 254 ms iburst-41-213-126-18.iburst.co.za [41.213.126.18
]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Tracing route to www.mybroadband.co.za [41.203.21.136]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 95 ms 48 ms 48 ms wbs-41-208-224-1.wbs.co.za [41.208.224.1]
3 49 ms 141 ms 71 ms 192.168.2.3
4 156 ms 43 ms 130 ms 192.168.2.9
5 207 ms 332 ms 73 ms 66.8.22.205
6 325 ms * 301 ms 196.30.1.21
7 283 ms 254 ms 240 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
8 * 306 ms * 196.30.213.108
9 314 ms * * firewall1.jnb2.host-h.net [196.7.216.173]
10 252 ms * 338 ms mybroadband.co.za [41.203.21.136]

Trace complete.

C:\Users\Mark>tracert www.iburst.co.za

Tracing route to www.iburst.co.za [196.30.31.120]
over a maximum of 30 hops:

1 4 ms 2 ms 1 ms 192.168.1.1
2 75 ms 41 ms 42 ms wbs-41-208-224-1.wbs.co.za [41.208.224.1]
3 72 ms 39 ms 39 ms 192.168.2.3
4 71 ms 44 ms 39 ms 192.168.2.9
5 88 ms 44 ms 44 ms 66.8.22.205
6 308 ms 254 ms 240 ms ge0-1.gw10.jnb6.za.mtnbusiness.net [196.30.1.30]

7 349 ms 309 ms 263 ms ge3-4.gw14.jnb6.za.mtnbusiness.net [196.30.1.34]

8 * * * Request timed out.
9 284 ms 245 ms 249 ms iburst-41-213-126-18.iburst.co.za [41.213.126.18
]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * *

I dont think you guys will ever sort your **** out.

Ronald, if I have a contract with iBurst, can I get out of it as a result of your continual and reliable failure to provide service? I'm quite keen to switch now. Please let me know.
 
ginggs said:
Are you able to browse to www.iburst.co.za?

I can browse to the site, but can't traceroute, doesn't this just mean some of the routers are configured not to respond to your traceroute?
Click to expand...

During the period of time i ran these tracerts, I went from not being able to connect to anything at all, to being able to connect to local sites extremeeeely slowly. I run them because i appeared to lose connectivity and wanted to see if I was still hitting the iburst network (2nd hop) - which I was, . Alot of the time I tend to notice problems with the MTN Business network.
 
Markd said:
During the period of time i ran these tracerts, I went from not being able to connect to anything at all, to being able to connect to local sites extremeeeely slowly.
Click to expand...
I also had similar problem after DaEvAnAm's post, at one stage I was getting 1Mbps from mirror.ac.za and shortly thereafter I had difficulty logging in to Steam and then updates were trickling through.

At one point the Steam client stopped responding to the mouse completely, I disabled the network connection on that PC an instantly Steam started responding again. Some of the Steam updates stalled during the night and I had to finish them this morning.

The traceroute results could also be indicative of a routing problem, so traffic is unable to route from inside iBurst back to you and the only way you are able to reach them is by proxy.

Tcptraceroute tells a completely different story:
$ sudo tcptraceroute www.iburst.co.za
Selected device eth0, address 192.168.88.4, port 47623 for outgoing packets
Tracing the path to www.iburst.co.za (196.30.31.120) on TCP port 80 (www), 30 hops max
1 192.168.88.1 0.546 ms 0.302 ms 0.284 ms
2 iburst-41-56-192-1.iburst.co.za (41.56.192.1) 136.343 ms 36.977 ms 40.107 ms
3 192.168.2.3 35.295 ms 35.107 ms 35.237 ms
4 192.168.2.9 34.946 ms 129.997 ms 135.843 ms
5 196.30.31.120 [open] 35.089 ms 53.639 ms 139.528 ms
Click to expand...

@Markd: Please update your location in your MyBB profile.
 
Please provide location details of the suburb in which you are located. Not aware of any upstream problem in Cape Town but will investigate (will send a message to our techie from behind the boerewors curtain).
 
Surely by now, there must be a way to sue iBurst. This is literally theft. Taking money for providing a service they do no provide.

That is theft.

****ing c*nts.
 
My connections has been poor all weekend.

I just haven't had the time to go onto the forums.

I've pretty much given up. There is no hope.

And to r00igev@@r, my location is in my profile. I was asked to put it up.

Sigh.
 
the weekend has been fine for me, but I'm also in Cape Town. Gardens tower.
 
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