Sluggish Afrihost speeds

jct

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Hi guys

Anyone else had a sluggish Afrihost connection for the last two days? I'm talking about web speeds. Page loading times. YouTube videos. Streaming. That kind of thing. I'm getting buffering where I never used to, and waiting much longer for pages to finish loading / refresh / etc.
 
Nope.

Net has been the same as always.

Maybe call telkom and ask them to rest your line. That might help
 
Very interesting. Wonder if they're falling over with the new slashed prices?
 
Very interesting. Wonder if they're falling over with the new slashed prices?

Those only kick in from next month. Surely not then.

EDIT: I take that back... you can upgrade already if you want, or sign up for a new package.
 
Last edited:
Same here getting roughly 40 kbps downloading my drivers from Nvidia, which is usually fast, unacceptable on 4Meg IMHO.
 
Been like that since last night; had buffering on a 7-minute YouTube video while normally it would just stream longer videos.
 
It seems like this is only a problem in CPT?
I have similar results :(

Really the first time in years that I have a complaint with them :)
 
I came here to check if anyone else is having problems :)
Also fom Cpt....hmmm
 
Called Afrihost and they say that we're the first one to report this problem. So yeah, I don't know.
 
Afrihost just confirmed that there is an issue with Telkom infrastructure in Cape Town. Holding thumbs for a quick fix ...
 
I've also had slow speed. *goes off to email Afrihost*
 
Afrihost just confirmed that there is an issue with Telkom infrastructure in Cape Town. Holding thumbs for a quick fix ...


Then why are things fine with my other ISPs?

Also noticed Issues last night.
 
Hi folks,

We have been in talks with IS and Telkom regarding connectivity speeds in the Western Cape. There were problems at one exchange but it does not account for the issue being this widespread.

If you are still experiencing slow speeds please send a trace route along with relevant ClientZone details to [email protected]

Alternatively, contact us via Facebook (http://www.facebook.com/Afrihost) or Tweet us (http://twitter.com/Afrihost).

Thanks,
Shaun (Afrihost)
 
Hi folks,

We have been in talks with IS and Telkom regarding connectivity speeds in the Western Cape. There were problems at one exchange but it does not account for the issue being this widespread.

If you are still experiencing slow speeds please send a trace route along with relevant ClientZone details to [email protected]

Alternatively, contact us via Facebook (http://www.facebook.com/Afrihost) or Tweet us (http://twitter.com/Afrihost).

Thanks,
Shaun (Afrihost)
 
There is definitely some major issue with international routing in Cape Town (I'm in Table View/Blouberg area).

Will send through some traceroutes to you now. My pings are fine, just download speed it buggered.

4Mbit line:

1905188074.png
 
Email sent.

Here are the traceroutes I sent through:

Code:
traceroute to bbc.co.uk (212.58.241.131), 30 hops max, 60 byte packets
 1  192.168.1.1 (192.168.1.1)  0.352 ms  0.727 ms  0.720 ms
 2  196-210-170-129.dynamic.isadsl.co.za (196.210.170.129)  9.836 ms  11.749 ms  14.210 ms
 3  196.38.72.125 (196.38.72.125)  19.138 ms  21.551 ms  24.006 ms
 4  196.35.115.136 (196.35.115.136)  26.252 ms  29.152 ms  31.600 ms
 5  core2b-ctn-gi0-1.ip.isnet.net (168.209.2.3)  34.573 ms  37.462 ms  39.477 ms
 6  168.209.246.66 (168.209.246.66)  194.043 ms  165.545 ms  162.767 ms
 7  bbc-gw1-linx.prt0.thdoe.bbc.co.uk (195.66.236.103)  164.207 ms  166.641 ms  169.311 ms
 8  * * *
 9  * ae1.er01.rbsov.bbc.co.uk (132.185.254.46)  181.108 ms  183.540 ms
10  132.185.255.134 (132.185.255.134)  186.275 ms  189.208 ms  191.731 ms
11  212.58.241.131 (212.58.241.131)  193.620 ms  161.031 ms  161.482 ms

traceroute to cnn.com (157.166.255.19), 30 hops max, 60 byte packets
 1  192.168.1.1 (192.168.1.1)  0.281 ms  0.654 ms  0.647 ms
 2  196-210-170-129.dynamic.isadsl.co.za (196.210.170.129)  9.750 ms  12.161 ms  14.617 ms
 3  196.38.72.125 (196.38.72.125)  19.026 ms  21.255 ms  24.163 ms
 4  196.35.115.136 (196.35.115.136)  26.130 ms  29.092 ms  31.528 ms
 5  core1b-ctn-gi0-2.ip.isnet.net (168.209.6.4)  34.007 ms  36.665 ms  38.628 ms
 6  168.209.246.66 (168.209.246.66)  194.160 ms  164.786 ms  164.933 ms
 7  195.50.124.33 (195.50.124.33)  163.959 ms  165.888 ms  168.787 ms
 8  ae-52-52.csw2.London1.Level3.net (4.69.139.120)  179.150 ms  174.244 ms  176.159 ms
 9  ae-59-224.ebr2.London1.Level3.net (4.69.153.141)  178.107 ms ae-57-222.ebr2.London1.Level3.net (4.69.153.133)  181.388 ms ae-58-223.ebr2.London1.Level3.net (4.69.153.137)  183.778 ms
10  ae-43-43.ebr1.NewYork1.Level3.net (4.69.137.74)  254.916 ms  257.652 ms ae-42-42.ebr1.NewYork1.Level3.net (4.69.137.70)  259.607 ms
11  ae-10-10.ebr2.Washington12.Level3.net (4.69.148.50)  273.179 ms  245.560 ms  235.899 ms
12  ae-1-100.ebr1.Washington12.Level3.net (4.69.143.213)  235.211 ms  242.843 ms *
13  ae-6-6.ebr1.Atlanta2.Level3.net (4.69.148.105)  252.928 ms  253.042 ms  255.284 ms
14  ae-11-51.car1.Atlanta1.Level3.net (4.69.150.3)  257.525 ms  259.440 ms  262.381 ms
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

traceroute to google.com (173.194.41.132), 30 hops max, 60 byte packets
 1  192.168.1.1 (192.168.1.1)  0.240 ms  0.622 ms  0.617 ms
 2  196-210-170-129.dynamic.isadsl.co.za (196.210.170.129)  9.524 ms  11.454 ms  16.099 ms
 3  cdsl1-ctn-vl2173.ip.isnet.net (196.38.72.113)  19.085 ms  22.006 ms  23.956 ms
 4  196.35.115.128 (196.35.115.128)  26.445 ms  29.362 ms  31.292 ms
 5  core1b-ctn-gi0-1.ip.isnet.net (168.209.2.4)  34.038 ms  36.454 ms  38.367 ms
 6  168.209.246.66 (168.209.246.66)  192.953 ms *  165.818 ms
 7  195.66.226.125 (195.66.226.125)  164.362 ms  167.281 ms  169.193 ms
 8  209.85.240.61 (209.85.240.61)  172.157 ms  174.811 ms  176.785 ms
 9  72.14.238.55 (72.14.238.55)  179.736 ms  182.273 ms  184.596 ms
10  lhr08s03-in-f4.1e100.net (173.194.41.132)  187.062 ms  189.506 ms  192.234 ms

traceroute to afrihost.co.za (196.38.88.139), 30 hops max, 60 byte packets
 1  192.168.1.1 (192.168.1.1)  0.330 ms  0.703 ms  0.695 ms
 2  196-210-170-129.dynamic.isadsl.co.za (196.210.170.129)  9.113 ms  11.561 ms  13.502 ms
 3  196.38.72.125 (196.38.72.125)  18.677 ms  21.603 ms  23.570 ms
 4  196.35.115.136 (196.35.115.136)  26.029 ms  28.470 ms  30.846 ms
 5  core2a-ctn-gi0-1.ip.isnet.net (168.209.2.6)  37.575 ms  37.971 ms  41.436 ms
 6  168.209.100.213 (168.209.100.213)  61.936 ms  32.280 ms  32.685 ms
 7  * 168.209.100.206 (168.209.100.206)  38.327 ms  40.258 ms
 8  csw1-b-jup-bry-gi3-1.ip.isnet.net (168.209.217.21)  42.200 ms  45.120 ms csw1-b-jup-bry-gi3-2.ip.isnet.net (168.209.218.21)  48.002 ms
 9  196.34.134.105 (196.34.134.105)  49.084 ms  51.809 ms  54.200 ms
10  gw.aserv.co.za (196.33.227.1)  57.656 ms * *
11  www.afrihost.com (196.38.88.139)  64.527 ms  31.912 ms  34.329 ms
 
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