I have been an FNB client since I was in primary school and without getting into the nitty gritty, I find their fee structure and increased difficulty to earn eBucks irritating!
So I walked into Capitec. My initial intention is to switch half my salary payment to them and move my debit orders to them as well. I will then move the R10k from FNB which has been parked forever to avoid bank charges. This will drop me to the minimum monthly account fee at FNB and I will use the Android APP to do all payments and transfers which is free. Capitec in turn will pay me interest on the R10k and this interest will be a lot more than bank charges from them.
I walked in at 8:15 and the branch was quiet. Took a number and sat for 3 minutes. Lady got the ball rolling but we hit a 45 minutes snag when the home affairs check did not back up my fingerprints and did not display a photo from their database. For 45 minutes the lady held on with FICA or whatever without assistance. Eventually she called a manager who overrode the process and we continued.
Thanks to all of the threads here I remembered to ask her to activate my card for online shopping and she set up the android app on my phone too. She then asked me to go to home affairs to sort out the info. I said no way in hell and she laughed and said it will not be required for the bank account to open. She then called the branch manager over who welcomes me and asked if everything was in order - nice touch.
So, I am a Capitec client. I have moved 2 out of 4 debit orders (bond and car still awaiting confirmation) and HR will do what they need to do re salary.
I am looking forward to this new experience..
So I walked into Capitec. My initial intention is to switch half my salary payment to them and move my debit orders to them as well. I will then move the R10k from FNB which has been parked forever to avoid bank charges. This will drop me to the minimum monthly account fee at FNB and I will use the Android APP to do all payments and transfers which is free. Capitec in turn will pay me interest on the R10k and this interest will be a lot more than bank charges from them.
I walked in at 8:15 and the branch was quiet. Took a number and sat for 3 minutes. Lady got the ball rolling but we hit a 45 minutes snag when the home affairs check did not back up my fingerprints and did not display a photo from their database. For 45 minutes the lady held on with FICA or whatever without assistance. Eventually she called a manager who overrode the process and we continued.
Thanks to all of the threads here I remembered to ask her to activate my card for online shopping and she set up the android app on my phone too. She then asked me to go to home affairs to sort out the info. I said no way in hell and she laughed and said it will not be required for the bank account to open. She then called the branch manager over who welcomes me and asked if everything was in order - nice touch.
So, I am a Capitec client. I have moved 2 out of 4 debit orders (bond and car still awaiting confirmation) and HR will do what they need to do re salary.
I am looking forward to this new experience..