So..just placed the order

Hows your VDSL connection profile setup? Check your VLAN settings.
VLAN 802.1p must be 0 and 802.1Q 835
I believe this forum needs a sticky for info such as this. In addition, do not just accept 'too far from the exchange". On Tuesday I was too far, 2 days later I'm on full VDSL and my house hasn't moved :)
 
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Off topic, I was looking on doing the Cisco Routing and Switching certs. But one of my old colleagues who works for Vodacom Business advised me to rather do the Cisco Service Provider cert as there are shortage of skill. What do you guys think?
 
I just connected my ZyXel router to test it and see how/if my line stats change but it says that the attenuation is 0. Anyone know how to fix this glitch (tried updating firmware) or find a different place on the router's management portal that I can get the correct stats?

Also, would you guys say 40mbps is possible with 14.5dB attenuation down? Does your attenuation change once connected to VDSL? My SNR margin (SNR margin, not SNR) was 20 earlier today but now it's +-13.5 :confused:. Is this SNR margin normal for an attenuation like mine?

============================================================================
ADSL Port Details Upstream Downstream
Line Rate: 0.519 Mbps 4.128 Mbps
Actual Net Data Rate: 0.511 Mbps 4.096 Mbps
Trellis Coding: ON ON
SNR Margin: 23.0 dB 13.7 dB
Actual Delay: 0 ms 0 ms
Transmit Power: -14.9 dBm -10.5 dBm
Receive Power: 4.7 dBm 4.7 dBm
Actual INP: 0.0 symbols 0.0 symbols
Total Attenuation: 0.0 dB 0.0 dB
Attainable Net Data Rate: 1.336 Mbps 21.688 Mbps
============================================================================
 
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I just connected my ZyXel router to test it and see how/if my line stats change but it says that the attenuation is 0. Anyone know how to fix this glitch (tried updating firmware) or find a different place on the router's management portal that I can get the correct stats?

Also, would you guys say 40mbps is possible with 14.5dB attenuation down? Does your attenuation change once connected to VDSL? My SNR margin (SNR margin, not SNR) was 20 earlier today but now it's +-13.5 :confused:. Is this SNR margin normal for an attenuation like mine?

============================================================================
ADSL Port Details Upstream Downstream
Line Rate: 0.519 Mbps 4.128 Mbps
Actual Net Data Rate: 0.511 Mbps 4.096 Mbps
Trellis Coding: ON ON
SNR Margin: 23.0 dB 13.7 dB
Actual Delay: 0 ms 0 ms
Transmit Power: -14.9 dBm -10.5 dBm
Receive Power: 4.7 dBm 4.7 dBm
Actual INP: 0.0 symbols 0.0 symbols
Total Attenuation: 0.0 dB 0.0 dB
Attainable Net Data Rate: 1.336 Mbps 21.688 Mbps
============================================================================

According to your stats above you will most likely get 20meg VDSL if its available in your area.
On the other hand it looks like you have noise on your line and it fluctuates?

A few things you should consider on a fluctuating lines and disconnects:
Pots filter (Test without and without telephone)
Is your DSL Line close to power lines(i.e. your socket next to you stove switch, Microwave, DB Board etc.)
Cables neat and tidy? No unnecessary twists and turns.
Do you use a RJ11 extender cable etc.? (Try connect router as close to wall socket as possible)

If the above mentioned does not make a difference then its most likely Telkom bad cabling from your house/flat to exchange.
 
According to your stats above you will most likely get 20meg VDSL if its available in your area.
On the other hand it looks like you have noise on your line and it fluctuates?

A few things you should consider on a fluctuating lines and disconnects:
Pots filter (Test without and without telephone)
Is your DSL Line close to power lines(i.e. your socket next to you stove switch, Microwave, DB Board etc.)
Cables neat and tidy? No unnecessary twists and turns.
Do you use a RJ11 extender cable etc.? (Try connect router as close to wall socket as possible)

If the above mentioned does not make a difference then its most likely Telkom bad cabling from your house/flat to exchange.
My phone cable ruins along a conduit with a mains power cable in it in my study for +-3m before it terminates to the phone wall box. Would it help if I move the cable?

My line stats before my line was moved to the MSAN. I think it's just a bit silly that I'm not connected to an MSAN that's 250m from me (following the road) which was also one of the MSANs in the first batch of MSANs that were rolled out. Poor planning on Telkom's side?

Yeah, like Luke said. We live right by each other.
 
As the crow flies you're actually closer to the MSAN (across from Lucky Rodrigo) than I am. Not sure if your cables come past my place. Maybe it's worthwhile getting on the Telkom Chat and ask the people to verify your distance , attentuation, etc
 
My phone cable ruins along a conduit with a mains power cable in it in my study for +-3m before it terminates to the phone wall box. Would it help if I move the cable?

My line stats before my line was moved to the MSAN. I think it's just a bit silly that I'm not connected to an MSAN that's 250m from me (following the road) which was also one of the MSANs in the first batch of MSANs that were rolled out. Poor planning on Telkom's side?

Yeah, like Luke said. We live right by each other.

Is there a way you can test just by switching off those plugs on your db board? But i guess that power line powers your router as well? Maybe extension cord?
Will be interesting to see the difference.

I stay in a apartment where my dsl jack, microwave plug and oven switch is almost tight next to each other. When those plugs are switched off my line stats looks much better.
 
As the crow flies you're actually closer to the MSAN (across from Lucky Rodrigo) than I am. Not sure if your cables come past my place. Maybe it's worthwhile getting on the Telkom Chat and ask the people to verify your distance , attentuation, etc

Unfortunately my cable doesn't go as-the-crow-flies. It goes from my back wall and down Kay street.

If I phone 10210, are they able to see my line stats?
Is there a way you can test just by switching off those plugs on your db board? But i guess that power line powers your router as well? Maybe extension cord?
Will be interesting to see the difference.

I stay in a apartment where my dsl jack, microwave plug and oven switch is almost tight next to each other. When those plugs are switched off my line stats looks much better.
Thanks. I'll definitely try that. I'll have to connect the extension cord to a different switch circuit breaker.
 
Use the Telkom Chat https://chat1.8ta.com/index.html, pick Technical and wait for someone to assist
Never knew about that. Thanks.

Lucky me, have to sit with ADSL for a whole month more while I could be having VDSL. I see that my afrihost 4mbps is on my invoice for next month (got it on 26/2) even though I thought I cancelled it. I was doing my daily computer work when I logged onto Afrihost's site and clicked the cancel button. I probably tabbed out after that because now I see that there's another dialogue box that pops up when you click the cancel button.

Silly me, oh well.

Luke, which ISP and package are you using?
 
I have 2x 10meg uncapped accounts. Both cancelled for end of this month. Now I have 2TB VOX fat pipe im going to destroy
 
Never knew about that. Thanks.

Lucky me, have to sit with ADSL for a whole month more while I could be having VDSL. I see that my afrihost 4mbps is on my invoice for next month (got it on 26/2) even though I thought I cancelled it. I was doing my daily computer work when I logged onto Afrihost's site and clicked the cancel button. I probably tabbed out after that because now I see that there's another dialogue box that pops up when you click the cancel button.

Silly me, oh well.

Luke, which ISP and package are you using?
Afrihost as well, but I've changed my uncapped to capped last year , so no problem there. All capped accounts are 'up to 40mb' :) Currently on the 75+75 package, so will see how and if my usage increases. So have you chatted to the people ?
 
Interesting... couldn't understand speedtest.net report my speed at 38/2.7 and mybroadband test 5/2, both to Jhb. So I tested MyBB to Ctn and it came back 38/2.7...

I've notice it too this week. Working for hosting company we had several complaints from customers. I think its how the ISP routes their traffic. For interest do a tracert and check through which IPC you currently routed through. Might be CPT
 
1 <1 ms 1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 10 ms 8 ms 8 ms 105-236-13-65-esr-lo.mtnbusiness.co.za [105.236.13.65]
3 29 ms 11 ms 10 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.17.89]
4 10 ms 11 ms 12 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.16]
5 11 ms 11 ms 10 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.9]
6 10 ms 10 ms 10 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.16.115]
7 209 ms 208 ms 207 ms ls-cr-2.uk--rb-cr-1.za.mtnns.net [196.44.31.114]
8 193 ms 192 ms 193 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.21]
9 303 ms 207 ms 207 ms TenGigabitEthernet8-2.ar6.LON3.gblx.net [208.48238.185]
10 193 ms 193 ms 193 ms p1-0.globalcrossing.londen03.uk.bb.gin.ntt.net [208.50.13.146]
11 208 ms 208 ms 208 ms 81.25.207.42
12 191 ms 190 ms 190 ms www.speedtest.net [93.184.219.82]
 
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