So much for tech support

C

cyberarmy

Expert Member
Joined
Aug 21, 2006
Messages
3,400
xrapidx said:
The eyes are probably your best bet. Look for bleeding and dead pixels. Other than that, I can't imagine anything to serious that you'll need software for.
Click to expand...

That's what I wanted to say, I know there're some softwares that display different pictures eg. red screen, black screen or combination of some color .etc to help to find out the dead/stuck pixel easily and inconsistency in colour/bleeding what ever.
 
Last edited:
xrapidx

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
40,360
I jus change the Windows background to the primary colours :p Windows Vista has some nice solid colours for checking these sort of things.
 
A

Alan

Honorary Master
Joined
Sep 30, 2005
Messages
62,475
cyberarmy said:
That's what I wanted to say, I know there're some softwares that display different pictures eg. red screen, black screen or combination of some color .etc to help to find out the dead/stuck pixel easily and inconsistency in colour/bleeding what ever.
Click to expand...

Get a program called DPB
 
A

Alan

Honorary Master
Joined
Sep 30, 2005
Messages
62,475
Okay the **** has officially hit the fan

I get a reply from Take2 saying the return has been rejected by the suppliers and they're charging me 10%( R321) plus R29 delivery fee.

A monitor that does this http://b.imagehost.org/view/0459/1_8.jpg is not malfunctioning :eek: never mind the pathetic so called 'tech support' and they think I'm going to cough up R350 and still have the crocked monitor. Fat chance.

I'll certainly be taking this further that's for sure :mad:
 
Last edited:
xrapidx

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
40,360
My samsung looked identical in the bottom right.... I had it for one and a half weeks.... they told me 21 working days, and then they might have a new LCDm otherwise they might replace it... a lot of mights.
 
d0b33

d0b33

Honorary Master
Joined
Jul 16, 2004
Messages
17,462
alanf85 said:
Okay the **** has officially hit the fan

I get a reply from Take2 saying the return has been rejected by the suppliers and they're charging me 10%( R321) plus R29 delivery fee.

A monitor that does this http://b.imagehost.org/view/0459/1_8.jpg is not malfunctioning :eek: never mind the pathetic so called 'tech support' and they think I'm going to cough up R350 and still have the crocked monitor. Fat chance.

I'll certainly be taking this further that's for sure :mad:
Click to expand...

LOL

What was that about Karma again?...
http://mybroadband.co.za/vb/showpost.php?p=1647087&postcount=10
 
A

Alan

Honorary Master
Joined
Sep 30, 2005
Messages
62,475
This is not Take2 problem but a supplier of theirs problem:p
 
C

cyberarmy

Expert Member
Joined
Aug 21, 2006
Messages
3,400
I am going to pickup my 2232GW tomorrow from PC international. Will take my laptop with and test the monitors. Maybe can't get a perfect monitor but at least minimum bleeding and dead/stuck pixels.
 
xrapidx

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
40,360
cyberarmy said:
I am going to pickup my 2232GW tomorrow from PC international. Will take my laptop with and test the monitors. Maybe can't get a perfect monitor but at least minimum bleeding and dead/stuck pixels.
Click to expand...

They apparently consider it a OBF if you return it within one week - else it goes for repairs, like mine. Just confirm it with them when you're there.
 
A

Alan

Honorary Master
Joined
Sep 30, 2005
Messages
62,475
xrapidx said:
They apparently consider it a OBF if you return it within one week - else it goes for repairs, like mine. Just confirm it with them when you're there.
Click to expand...

I returned mine within the 7 days. The bottom line here is there is bad back light bleeding that at one stage got extremely and unacceptable severe before returning to how it was before. Now regardless of how bad the bleeding is when they got it back and tested it the fact remains that on one occasion for a day I had this http://b.imagehost.org/view/0459/1_8.jpg . It's undeniable and it could happen again because clearly somthing is wrong for it to have done that in the first place. So they either give me a refund or they replace the monitor. I won't accept anything less. I didn't pay for a monitor that does that even if it is periodically
 
xrapidx

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
40,360
Mine did that all the time. But I don't get how hey can charge for refusing the repair....have you asked Take2 to test it?
 
A

Alan

Honorary Master
Joined
Sep 30, 2005
Messages
62,475
xrapidx said:
Mine did that all the time. But I don't get how hey can charge for refusing the repair....have you asked Take2 to test it?
Click to expand...

No. I'll ask if they informed the supplier of that pic I sent them. I'll demand to know who the supplier is and contact them. Regardless of the one occasion of severe back light bleeding the constant bleeding is still worse than the Fujitsu Siemans LCD I used and it cost R700 less. So even without that one severe incident I'd still demand a replacement or a refund.
 
xrapidx

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
40,360
alanf85 said:
No. I'll ask if they informed the supplier of that pic I sent them. I'll demand to know who the supplier is and contact them. Regardless of the one occasion of severe back light bleeding the constant bleeding is still worse than the Fujitsu Siemans LCD I used and it cost R700 less. So even without that one severe incident I'd still demand a replacement or a refund.
Click to expand...

I feel the same about mine... its annoying... most games are quite dark around the sides, and I want it BLACK... not glowing blue.
 
xrapidx

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
40,360
Your Asus looks exactly like mine... even the shot with the XP screen saver :eek:

Damn - I'll be so pissed if they come back to me on the 5th of May and say something like there's nothing wrong.... this after over a month... I will kick down doors.
 
A

Alan

Honorary Master
Joined
Sep 30, 2005
Messages
62,475
xrapidx said:
Your Asus looks exactly like mine... even the shot with the XP screen saver :eek:

Damn - I'll be so pissed if they come back to me on the 5th of May and say something like there's nothing wrong.... this after over a month... I will kick down doors.
Click to expand...

LOL so we're in the same boat. Different makes same problem.
 
Last edited:
A

Alan

Honorary Master
Joined
Sep 30, 2005
Messages
62,475
@xrapidx

We might have to resort to cleansing some evil......

http://www.youtube.com/watch?v=q8Mt5yDqngM

:D

I sent them a reply basically stating that as far as I'm concerned the monitor is faulty. I asked if Take2 tested the monitor themselves or informed the suppliers of my proof. Told them it's an issue between them and their supplier because I'm either getting my money back or the monitor replaced.
 
d0b33

d0b33

Honorary Master
Joined
Jul 16, 2004
Messages
17,462
My LG 21' wide still going strong since last year no dead pixels or bleeding.
 
You must log in or register to reply here.
Top