Software Needed?

[Excl]

Hi guys, Im hoping someone can help me. Im looking for software or someone who can design software for my company. Almost like a database where clients who call in and we put their name or number into the computer and it recognizes that client and pulls all their info onto the screen like when they last bought from us their adress etc etc. Can anyone help with this?

 

[Conradl]

Like CRM software? Try SugerCrm or vTiger, both are free and very good....

 

[majikins]

um dunno what happened to my last post but I did mention vTigerCRM - we use it and it rocks!

 

[Excl]

Took a look at crm's but not what I had in mind.Let me give a more detailed explination:

what I need is a system where a client calls and we make appointment with client putting in all their information being adress,tel number,date they coming to see us, from what time to what time, their consultant, email etc. Then I want a proceed button or go button and it will then go straight to my office calendar and at the same time goes to my clients email as a confirmation. Hope this helps.

 

[upup]

go look at debonair pizza. they know you when you phone, saw your history etc.

 

[Excl]

ok, either your joking or you have not thought that through

 

[rebel998]

I think he means "go look at the software they're using"

 

[Other Pineapple Smurf]

Excl, I'm a developer (callcenter app) and I can tell you that you've been given the advice of CRMs for a reason - its what your looking for. Your needs scream CRM !!!

To get someone to develop such a system will be pricey, trust me. Rather approach a company like RSAweb to tailor a hosted CRM for you.