Solving your own Telkom problems

[Kevin Lancaster]

Solving your own Telkom problems

Telkom is introducing new self-help channels which will empower customers to solve their problems.

 

[MickZA]

I don't mind maintaining my line as far as the outside wall box but Openserve can sod off If they expect me to climb poles ...

 

[justmaimane]

I don't mind maintaining my line as far as the outside wall box but Openserve can sod off If they expect me to climb poles ...

:crylaugh:

 

[Defiler]

I wonder how this will work for exchange issues... Or exchange congestion...

 

[ISP cash cow]

I don't mind maintaining my line as far as the outside wall box but Openserve can sod off If they expect me to climb poles ...

Hahahahahahahaha

 

[lexis]

I am just looking for that box that says: "√ here if you want to terminate your service".

 

[RazedInBlack]

I don't mind maintaining my line as far as the outside wall box but Openserve can sod off If they expect me to climb poles ...

But a ladder is included in the package you ungrateful twat!

 

[Dan C]

I don't mind maintaining my line as far as the outside wall box but Openserve can sod off If they expect me to climb poles ...

They will supply you with a Telkom van too :crylaugh:

 

[MickZA]

But a ladder is included in the package you ungrateful twat!

They will supply you with a Telkom van too :crylaugh:

Does this mean I'm officially "outsourced" now

 

[Milano]

Excellent step. Cannot wait to get access to their back-end system so I can fix my account issues.
Telkom has had access to my back-end for years.

 

[georgelza]

hehehe, does this mean they've given up on their own ability to fix customer faults.
hehehehe

G

 

[labratza]

well if can adjust your sync rate and do port resets then it will be perfect then you can do own adjustments through a web portal

 

[TPM]

We NEED NAKED/FREE ADSL connection NOW !!!

 

[MickZA]

We NEED NAKED/FREE ADSL connection NOW !!!

Coming soon, but ...

... you will be responsible for the cost of trenching and the supply/installation of poles, cables and associated infrastructure in addition to ongoing maintenance

 

[phoenix99]

Translation: We as Telkom are so inept that it's probably easier if you all just try and figure your problems out on your own.

Thanks Telkom

 

[TimTDP]

I have a fiber line running into my house
Yet I must wait 6 weeks for Helkom to light it

 

[Pilgrim]

I wonder how this will work for exchange issues... Or exchange congestion...

There is an easy solution to exchange congestion. Open cabinet, unplug all wires except your own. Close cabinet...

 

[Thor]

How will this work?

 

[Diesal]

I have a fiber line running into my house
Yet I must wait 6 weeks for Helkom to light it

You find the end of the line in your house and use a lighter to..

wait never mind

 

[MickeyD]

How will this work?

Work?