Sonstraal, Durbanville ADSL problems

[pine]

Cannot sync at speeds higher than about 2Mbps even with higher speed access (eg 4/10Mbps). Thus paying for service that we cannot use. Matter taken up with Telkom about 2 years ago and was told that it is due to us being more than 3km away from exchange and the old/outdated "distribution boxes". Although Durbanville was advertised as the Cape Town trial for 20/40 Mbps this was only rolled out in one or two of the newest areas and we have not seen any improvement. Enquiries to Telkom about when the equipment in our area will be updated just gets answer "we do not know".


First six digits of our phone number: 021 976
ADSL line speed: 4/10Mbps
ISP name and account type: Telkom 20Gb
The time of day when you typically see these problems: 24 hrs

 

[kripstoe]

2 days of this.

tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms router
2 1363 ms 1501 ms 1703 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.4.193]
3 1426 ms 1256 ms 1171 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 1523 ms 1269 ms 1069 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 1229 ms 1269 ms 1242 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 1151 ms 977 ms * ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 1166 ms 1223 ms 1418 ms rb-cr-1.za--ct-cr-2.za-b.mtnns.net [196.44.31.250]
8 801 ms 797 ms 823 ms 41.181.139.109
9 1206 ms * 1072 ms 72.14.194.74
10 1429 ms 1560 ms 1502 ms 66.249.95.8
11 1370 ms 1341 ms 1611 ms 209.85.253.92
12 2037 ms 1926 ms 1920 ms 209.85.240.28
13 1569 ms 1606 ms 1859 ms 216.239.49.30
14 * * * Request timed out.
15 1823 ms 1644 ms 1691 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

 

[Pheerme]

I would love to be able to comment on the congestion on my line, but the exchange is full so there is no available port for me to connect to So I dont have Internet.... *cry*