Sound suddenly not working

M

_Maximus_

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Hey everyone

So I turned my pc on this evening, and as the title states - no sound.

Realtek shows the jack plugged in, windows shows the device as having sound being played (as does realtek), but nothing plays through my headphones. These have been working perfectly for the past year.

Ive tried the front port, back port, and playing through both simultaneously - none of which seem to work.
I updated, uninstalled, and reinstalled my drivers, no luck.

h7WFi.png


Then I got hold of a USB headset - these work fine.

Normally id settle for a workaround, but I need the ports working (no ways Im settling for crummy USB headphones).

Is there anything I should be checking? Any way to check that the ports have blown - or something to that effect?

I have tried reinstalling windows - no luck here either.


Specs: 460 GTX 1GB (x2); i5 2500k; p8-p67 m-pro; 8GB RAM etc.

Thanks in advance!
 
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If there was no smoke, the card or sound hardware (chip) might be faulty

I had a customer who plugged in a microphone into the external jack. Poof, the card stopped working there and then, plus it was a Sound Blaster Audigy ZX. If you have a spare PCI slot, you can plug in a sound card, or else get a USB one. They are quite cheap. But then disable sound in the BIOS under motherboard peripherals.
 
chrisc4290 said:
If there was no smoke, the card or sound hardware (chip) might be faulty

I had a customer who plugged in a microphone into the external jack. Poof, the card stopped working there and then, plus it was a Sound Blaster Audigy ZX. If you have a spare PCI slot, you can plug in a sound card, or else get a USB one. They are quite cheap. But then disable sound in the BIOS under motherboard peripherals.
Click to expand...

Im running SLI at the moment - no space on any of my other PCI slots :/ Besides, the mobo is less than a year old. Still under warranty etc, so Id rather return it and get a new one if thats really the case.
Id settle for that if the motherboard was a bit older.

Pada said:
It seems like you have the exact same issue as Inn3rs3lf has with his Xonar D2/PM: http://mybroadband.co.za/vb/showthread.php/461211-Asus-xonar-D2-PM-not-emitting-sound

What happens if you use a non-stereo setup (eg. 5.1)? Do you get any sound output at all?

Lastly, did you install any new hardware or plug in anything after it still worked?
Click to expand...

His issue is with a dedicated sound card isnt it though? Mine is the stock standard one that comes on my motherboard. (not sure if that makes any difference?)

I havent been able to test using a proper set of 5.1 surround sound - the best I could do was plug in my headphones and set realtek to 5.1 - nothing came through.

My last hardware change was installing my 2nd 460gtx, and that was well over a week ago. All seemed well until now.

The board is still under warranty with Asus - and should be with Esquire as well. Do you think its best just to take the board back? It seems ive exhausted all possibilities of it being any other driver/software fault.
 
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Set it to 5.1 audio and plug in the headphones into the other outputs...

If that works, then I'd swap out the motherboard for sure.
 
Pada said:
Set it to 5.1 audio and plug in the headphones into the other outputs...

If that works, then I'd swap out the motherboard for sure.
Click to expand...

Ok tried that too - still no luck :/
This seems like the ports are dead for sure?

Just a question - are the front sound ports processed by the same soundcard that processes sound for the back ports? Not sure if that made sense.. But im wondering if there is only one sound card for both the front and back analog ports?
Thanks for all the help!
 
One sound device, one output amplifier. Rear ports are normally swtitched of by the front plug by means of mechanical switch in the socket (old AC97) or autosensing, but here there are couple solutions.
If mechanical switch is used, jumpers must be in place of front connector (if plug to the front socket is disconnected), otherwise there will be no sound on rear soockets. But you don't need to worry about, as you had sound before.
 
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sajunky said:
One sound device, one output amplifier. Rear ports are normally swtitched of by the front plug by means of mechanical switch in the socket (old AC97) or autosensing, but here there are couple solutions.
If mechanical switch is used, jumpers must be in place of front connector, otherwise there will be no sound on rear soockets. But you don't need to worry about, as you had sound before.
Click to expand...

Thanks for the clarification! :) If anything this point toward my board being fried then..
 
Yes, there is only 1 sound card for both the front & rear outputs.
The sound card/chipset just has multiple outputs with sensors on most of the sockets, allowing you to switch between the rear outputs and the motherboard's AC'97 header.

The dedicated sound cards usually also comes with an AC'97 header, where you can connect your case's front panel audio to. This way you can get better audio with your front panel socket - like I'm doing with my Xonar Essense STX - but I'm never using the front panel any more since my Sennheiser HD555 comes with a 6.3mm jack.
 
Just reporting back - problem 'solved' if you can call it that.

The board was faulty, Esquire organised for Asus to send me a brand new replacement board.

Hope this helps anyone having the same issue! :)
 
Nice to see that Esquire can actually get stuff done with Asus, where as Frontosa is pretty useless when we have to look at the bent CPU socket thread here on myBB.
 
Offtopic: Disable 'Full range speakers' for a better sound experience.
 
Pada said:
Nice to see that Esquire can actually get stuff done with Asus, where as Frontosa is pretty useless when we have to look at the bent CPU socket thread here on myBB.
Click to expand...

Ouch :/ Thought Frontosa would have been pretty decent given their rep! Glad I havent had to return anything to them as yet. :)
 
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