Stealerships

This story seems a bit farfetched especially not wanting dealer to assess it... wonder if its another case of realizing the installment is too much so lets make up something ridiculous
 
She has just realised that it is costing her like R17,000 per month so she wants it gone and her money back... pop quiz that's not how the world works. The car is on a maintenance plan so every fix is for free, just wait for the part which should be in a few days (I doubt they ship it, they would DHL it) then again the car is probably made in SA so then there's that.

Let them sort the problem out, so the car did something weird ONCE.. you can still drive it whilst you wait for the spare part.

FML, peasants!
 
airborne said:
The customer is being a douchebag in this instance, she refuses to even give the dealer a chance to fix the problem, they can't be handing out full refunds or brand new replacement cars each time a near new car has a fault, they'll be bankrupt in 6 months.
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But it's the customers right:

"In line with the Consumer Protection Act (CPA), the dealer must be afforded an opportunity to investigate whether the defect indeed exists or not. As prescribed in the CPA, if the customer has complained about a defect during the first six months of the sale, then once the dealer has confirmed that there is indeed a defect in the vehicle, only the customer may decide if they want: a repair of the vehicle; replacement of the vehicle; or cancellation of the deal, return of the vehicle and refund of the amounts paid by the customer in relation to the vehicle."
 
SHL said:
But it's the customers right:

"In line with the Consumer Protection Act (CPA), the dealer must be afforded an opportunity to investigate whether the defect indeed exists or not. As prescribed in the CPA, if the customer has complained about a defect during the first six months of the sale, then once the dealer has confirmed that there is indeed a defect in the vehicle, only the customer may decide if they want: a repair of the vehicle; replacement of the vehicle; or cancellation of the deal, return of the vehicle and refund of the amounts paid by the customer in relation to the vehicle."
Click to expand...

Good luck finding a mention of "vehicle" in the CPA under that clause...this is interpreted legal speak out of the standard CPA refund/repair/replacement clause and good luck getting that applied to vehicles across the board.

There's also a whole lot of other stuff missing like being fit for purpose etc.
 
SHL said:
But it's the customers right:

"In line with the Consumer Protection Act (CPA), the dealer must be afforded an opportunity to investigate whether the defect indeed exists or not. As prescribed in the CPA, if the customer has complained about a defect during the first six months of the sale, then once the dealer has confirmed that there is indeed a defect in the vehicle, only the customer may decide if they want: a repair of the vehicle; replacement of the vehicle; or cancellation of the deal, return of the vehicle and refund of the amounts paid by the customer in relation to the vehicle."
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It does say the dealer must at least be afforded an opportunity to investigate, who knows maybe this lady remapped/tuned the car and that stuffed the gearbox system.
 
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airborne said:
The customer is being a douchebag in this instance, she refuses to even give the dealer a chance to fix the problem, they can't be handing out full refunds or brand new replacement cars each time a near new car has a fault, they'll be bankrupt in 6 months.
Click to expand...
There was a poster on here, they left their car at the dealer after a minor fault.
Yes the first one did catch fire and they did replace with a new one. But the new one gave a battery fault, which was resolved, but they left the car there
 
Lupus said:
There was a poster on here, they left their car at the dealer after a minor fault.
Yes the first one did catch fire and they did replace with a new one. But the new one gave a battery fault, which was resolved, but they left the car there
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That's a different story/car.
A3@MBB said:
and with 92k km on the clock
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Knowing how sketchy dealers are it was probably just valve stem seals but the dealer went all in...
 
airborne said:
That's a different story/car.

Knowing how sketchy dealers are it was probably just valve stem seals but the dealer went all in...
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Yes but highlights people expect too much
 
Foxhound5366 said:
Surely that isn't worth it. You could buy a used Qashqai for that amount. Tell me you didn't buy that yourself, and it's an insurance claim or something?
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It's from some engagement farming post on X, the part numbers look funny and people were even questioning if it's a genuine quote.
 
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Foxhound5366 said:
Surely that isn't worth it. You could buy a used Qashqai for that amount. Tell me you didn't buy that yourself, and it's an insurance claim or something?
Click to expand...

Never mind being worth it, it doesn’t even make any sense.

At most it should be a 100k, not half a bar.

This is intentionally priced more than the car is worth because nobody actually wants to do the job.

If it’s even real, because it’s a piss poor quote.
 
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