Survey: April 2005 iBurst problems...

Please select multiple options that apply to your iBurst before casting your vote

  • I have one or more connected iBurst UTDesktops (e.g. PC) modems

    Votes: 63 85.1%

  • I have one or more connected iBurst UTCard (e.g. laptop) modems

    Votes: 8 10.8%

  • I have frequently been getting speeds slower than 64kbits/s

    Votes: 55 74.3%

  • My iBurst modem(s) consistently had 60% through 100% signal strength

    Votes: 61 82.4%

  • WBS' system says I have used all of my allocated bandwidth

    Votes: 23 31.1%

  • WBS' system says I still have unused bandwidth

    Votes: 44 59.5%

  • I think WBS' system accurately reflects my bandwidth usage

    Votes: 46 62.2%

  • I think WBS' system DOES NOT accurately reflect my bandwidth usage

    Votes: 20 27.0%

  • I have experienced significantly slow speeds during business hours

    Votes: 56 75.7%

  • I have experienced significantly slow speeds outside of business hours

    Votes: 48 64.9%
  • Total voters
    74
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Had pretty shocking dl speeds since yesterday/last night, cr@p 'cause I'm installing a PC and need drivers off the net.

* Download time: 23.953 seconds
* Size of file: 500 KiloBytes
* Estimated line speed: 170.3 (kilobits/second)
* Estimated line speed: 20.9 (kiloBytes/second)
 
Another data point

Telkom speed test:

* Download time: 30.313 seconds
* Size of file: 500 KiloBytes
* Estimated line speed: 134.6 (kilobits/second)
* Estimated line speed: 16.5 (kiloBytes/second)

My ping test pack:

----195.92.95.5 PING Statistics----
66 packets transmitted, 66 packets received, 0% packet loss
round-trip (ms) min/avg/max = 280/295/520

----196.4.160.2 PING Statistics----
66 packets transmitted, 64 packets received, 3% packet loss
round-trip (ms) min/avg/max = 60/98/240

----196.30.31.120 PING Statistics----
66 packets transmitted, 66 packets received, 0% packet loss
round-trip (ms) min/avg/max = 40/88/460
 
Download time: 37.844 seconds
Size of file: 500 KiloBytes
Estimated line speed: 107.8 (kilobits/second)
Estimated line speed: 13.2 (kiloBytes/second)

one test showed my upload being double that of my download :eek:
 
Location : Annlin
Tower : Wonderboom
Modem type : UTC
OS : WinXP and Win2k switched recently
Brief desc of problem : During office hours getting disconnected. Slow speeds - not what it was during February 2005.
 
Download time: 99.132 seconds
Size of file: 500 KiloBytes
Estimated line speed: 41.2 (kilobits/second)
Estimated line speed: 5 (kiloBytes/second)
 
Northcliff Tower day and night slow....too slow...

Well i guess u people are lucky at least you have better speeds at nights...
Me i have very bad speeds....mornings geting max of 100kbps and nights about 60kbps which is same as sentech 128k...And im battleing to connected online sometimes and the signal non-stop goes off for a while and comes back again without disconnecting me....I`m on Northcliff tower by the way...I guess i`m going to return the modem while i have my 7 days return period...
Please if someone connected to northcliff tower has good speed tell me about it i might change my mind...!?!
 
Location : Bedfordview
Tower : Primrose
Modem : UTD
OS : win XP sp2, win98 SE, Win 2000 sp4, sbs2000 and comming soon Linux :D

As you all can see I have tried many OS's and even going to setup Linux server (suse 9.1) ... MSN just refuses to connect http not to bad and mail sends when it feels like it!

Speeds and connection at night is not any better!
 
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Location: Northcliff
Tower: Northcliff
Modem UTD, 5 green LEDs & a lot of acid-trip traffic light stuff. Probably not latest firmware, can't tell, no MS Windows box to do USB connection with
OS: Linux

Problems: Slow download speeds; telnet sessions get disconnected frequently. That's about it really. Would love better speeds and the LEDs to get Ritalin...

Ciao

Zak
 
Eureka!!! I have solved the speed mystery

its blatantly obviouse!!!!!!

thay have the capping software the wrong way round....

think of it, everyone is saying that they are getting dial up speeds, so that can only mean that those below the 3gb are being throttled, and those above 3 gb are flying :)
 
fergus said:
Nope, I'm not capped and I'm definitely not getting dialup speeds.
Click to expand...
Good for you. I have spoken to another iBurster also using my tower (wonderboom) and we are both getting no more then 5k/s (give or take a few k)

Seem to be a Gauteng thing again...i mean still...
 
My suspicion is that alot of problems are related to congestion on certain towers. That together with a limitation of bandwidth available to wbs.
 
fergus said:
My suspicion is that alot of problems are related to congestion on certain towers. That together with a limitation of bandwidth available to wbs.
Click to expand...
there is to little of us for that to be a problem
 
Not just in Gauteng

Hey guys, it's not just a Gauteng thing. It's cr@p in Durban too, downloading at 5.9KB/s here. :mad: and I'm not capped.
 
Sounds like you guys are capped. Maybe the capping software uses IP addresses and when the dynamic dns updated the ips you ended up with a capped users ip address. Maybe. Anyway I'm sorry to hear you guys are having problems. Hope it gets sorted soon.

btw, I'm getting 300 - 600 local and 200 - 250 international. I've gotten full 1mbps speed before so while these speeds aren't slow by any means they're not what I should be getting either.
 
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well here is some inside info, iburst need to upgrade there tower to tower comms, as they have had problems getting the towers to relay to each other.

They are using some type of microwave tech, which can go up to 145 mbs, but the seem to be only going to 40 megs.

Is there something the are not telling us.
 
its not a gauteng thing and not a capping software the wrong way round thing. It seems to be more likely that since this affects some GP users and not others, that some of the users are going over parts of the network where there are bottleck(s). The bottle neck may ever be caused by overcrowding on certain parts of the network, bad software or even cables/hardware.

Perhaps if you are one of the users that are getting bad speeds due to some bottleneck and then get capped, you will be redirected to another part of the network and bypass the bad areas.
 
Not sure its that simple. Here's my guess. Pure speculation. Sad that we have to speculate, but here goes:

1) Bandwidth management system is installed at launch.
2) WBS discover that "capped" users are still getting full speeds.
3) Disaster! WBS fears running out of bandwidth.
4) WBS throttles all use, particularly in office hours, while it finds out wtf is going on.
5) WBS can't fix it in promised time - buys another 15MB pipe from IS.
6) To preserve bandwidth, WBS continues to throttle at a level that makes it slow but usable, while they battle to find a solution.

And the reason why capped users are still getting full speeds: The bandwidth management software only limits single threads to 64kbps, not multithreads.

What makes me say this: I get 16KB/s max from the Telkom test. International single threaded downloads max out at about 8kB/s. Multithreads (10 threads) come down at about 40-45KB/s, but downloading multiple files simultaneously I can still max out at >120KB/s. And this pm, I loaded up Shareaza (haven't used it for several weeks), and those files with many sources were really flying. Again, I was frequently downloading above 100KB/s. So if anything, that is faster than I was experiencing pre-launch.

Anyway, that's my guess. Let's see what happens Monday...
 
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