Sybaritic trouble

byron_spy said:
Fact is you trying so hard to bad mouth Graham and Sybaritic let it go ..... If they cannot reproduce this fault how do you expect a refund ?
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Geez I wouldn't like to be one of your customers...

Are they always wrong?
 
Fudzy said:
Geez I wouldn't like to be one of your customers...
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I am a fair person :) but I do not take sh*t from children .... and too be honest this guy is just stretching it out now

Pm if you want I can give you a list now of 56 clients I worked with this year alone all very happy :) They even recommended me to friends.


What do you mean are they always wrong ?
 
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byron_spy said:
I am a fair person :) but I do not take sh*t from children .... and too be honest this guy is just stretching it out now

Pm if you want I can give you a list now of 56 clients I worked with this year alone all very happy :) They even recommended me to friends.


What do you mean are they always wrong ?
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Reread his first post on the other forum and put yourself in the same position, would you be a happy customer?
 
Fudzy said:
Thanks, nice post on the Sybaritic forum, did you wipe afterwards?
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Getting cranky since your buddy's tantrum failed to get him a free PSU?

Oh and a gold star for figuring out it was me! I tried so hard to hide my identity, switching from Bar0n to bar0n. :p

The gist of it is that Xyler is in the wrong. I dare him to go to a small claims court and pull out the CPA, if he's so sure of his case.
 
byron_spy said:
Please let me know if you would like to create a topic about this and we can have a public chat about this ^^
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Not necessary, just check my previous post. If I had no feedback from a supplier that made me to go out and spend another R1k just to resolve the issue I'd be pretty pissed too. This nonchalant attitude of FU Mr. Customer expressed by you and and others here is testament to the poor customer service. And passing the buck to the supplier? Really?
 
Fudzy said:
Reread his first post on the other forum and put yourself in the same position, would you be a happy customer?
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I did read it and yes I wouldnt be happy but lets review the facts

1. He says there is a problem
2. Sybaritic and the supplier couldnt not recreate this issue ?
3. His windows boots up
4. He is arrogant (You have a lost a client and I am definitely not the only one)
5. Claims to be buying a sh*t load of computer parts/ laptops etc but he doesn't have a esquire or reseller account wow
6. Claims to have a bought a silent psu wow

If someone bashed my company on a forum that's even on our domain name I would sue him for slandering
 
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Bar0n said:
Getting cranky since your buddy's tantrum failed to get him a free PSU?

Oh and a gold star for figuring out it was me! I tried so hard to hide my identity, switching from Bar0n to bar0n. :p

The gist of it is that Xyler is in the wrong. I dare him to go to a small claims court and pull out the CPA, if he's so sure of his case.
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Loool well he thinks he knows it all this would be laughed off in any court
 
Fudzy said:
Not necessary, just check my previous post. If I had no feedback from a supplier that made me to go out and spend another R1k just to resolve the issue I'd be pretty pissed too. This nonchalant attitude of FU Mr. Customer expressed by you and and others here is testament to the poor customer service. And passing the buck to the supplier? Really?
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Nope Fudzy I think you missed the plot somewhere

Review the facts and his arrogant attitude towards sybaritic and tell me if you were Graham what would you do ? Keeping in mind that the power supply boots his pc
 
byron_spy said:
Review the facts and his arrogant attitude towards sybaritic and tell me if you were Graham what would you do ? Keeping in mind that the power supply boots his pc
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So all would be fine and dandy if he wasn't arrogant? Customers are going to be dicks sometimes because they are the ones spending money, if I'm worried that what I've bought is faulty and is going to damage my other components I would want it sent back, wouldn't you?
 
Fudzy said:
So all would be fine and dandy if he wasn't arrogant? Customers are going to be dicks sometimes because they are the ones spending money, if I'm worried that what I've bought is faulty and is going to damage my other components I would want it sent back, wouldn't you?
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True I get what you are saying but too me there was nothing wrong with this PSU except it makes a "noise"

Is he getting blue screens or any other errors ? How would you know this would damage your computer if it was independently tested by Sybaritic and the supplier ?
 
Fudzy said:
You missed the part about him buying an additional PSU because Sybaritic didn't get back to him right? How do you see that as 'free'?
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He expects another PSU as the one he has is faulty

Waiting on a reply for the below

byron_spy said:
I did read it and yes I wouldnt be happy but lets review the facts

1. He says there is a problem
2. Sybaritic and the supplier couldnt not recreate this issue ?
3. His windows boots up
4. He is arrogant (You have a lost a client and I am definitely not the only one)
5. Claims to be buying a sh*t load of computer parts/ laptops etc but he doesn't have a esquire or reseller account wow
6. Claims to have a bought a silent psu wow

If someone bashed my company on a forum that's even on our domain name I would sue him for slandering
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byron_spy said:
Is he getting blue screens or any other errors ? How would you know this would damage your computer if it was independently tested by Sybaritic and the supplier ?
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I would want to see a report of them putting the PSU under load. If the under/over voltage and current protection is not working it can cause all sorts of problems.
 
byron_spy said:
Nope Fudzy I think you missed the plot somewhere

Review the facts and his arrogant attitude towards sybaritic and tell me if you were Graham what would you do ? Keeping in mind that the power supply boots his pc
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You have no idea how many mails I have sent and phone calls I have made to get Graeme to just give me a little feedback.
At the end of the day after being nice did not work. So this is the result of graeme ignoring me.


And if a product states that it is super silent, its one of the things that counts.

According to Chapter 2, Section 56, ot the CPA, a consumer can return goods to a supplier within 6 months of their delivery, if the goods fail to satisfy the agreed standards and requirements (which state that the goods must be in good working order, free of defects etc). This return must take place without penalty and at the supplier’s risk and expense.
The supplier must either repair or replace the failed, unsafe or defective goods, or refund the consumer.
 
Fudzy said:
I would want to see a report of them putting the PSU under load. If the under/over voltage and current protection is not working it can cause all sorts of problems.
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One would expect Xyler to have a PSU tester seeing that from his claims he buys alot of parts, pc etc

^^ Should the above be true its a defective product that should be replaced immediately
 
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