Takealot is playing dirty

Ya they treated you fairly. They refunded your money you paid. Price increasing is not the retailers problem.

If that was the case you should've contacted the direct supplier of the toothbrush company for your area and not the retailer.
 
tRoN said:
So I need some advice here.

I purchased an electric toothbrush on special just under 2 years ago.
The brush has a 2 year warranty.

The brush stopped working so I sent it back to TAL and chose the option of “repair or replace”.

Without any communication they simply refunded me the purchase price.

Now I cannot replace that model at the seme price 2 years later so this is why I wanted a repair.

When I raised a query I was told that the item is out of stock (of course it’s probably a redundant model).

I know that many suppliers are able to replace a discontinued model with an equivalent current model (mostly just esthetic changes and model number are the case)

However TAL refuse to budge and insist that all they can do is credit my my original purchase price.

How can I take this up further.
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I kinda feel sorry for Takealot - they do not deserve a customer like this
 
How on earth are they playing dirty?

They've given you back what you originally paid for AND you scored two years of use out of it.

There was literally no loss to you and only benefits.

Takealot can't be held accountable for inflation or product availability.
 
SauRoNZA said:
How on earth are they playing dirty?

They've given you back what you originally paid for AND you scored two years of use out of it.

There was literally no loss to you and only benefits.

Takealot can't be held accountable for inflation or product availability.
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You make a good point, what is the thing about how much of a burger you may eat before you can no longer decline and not pay for it?
 
the only dirty thing here is that two year old toothbrush and the full refund you got for it, that and the expectation to be upgraded to a newer / more expensive model instead of the refund
 
[mention]tRoN [/mention] dude are you going to let all these internet professionals talk sht about you??
Let them know how you feel bro, they don’t understand your pain and suffering, your financial hardship since TAL refunded your money.
 
airborne said:
[mention]tRoN [/mention] dude are you going to let all these internet professionals talk sht about you??
Let them know how you feel bro, they don’t understand your pain and suffering, your financial hardship since TAL refunded your money.
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i'd be livid and waste no time to take to my keyboard expressing my anger at getting my money back, how dare they ! the sheer arrogance
 
airborne said:
[mention]tRoN [/mention] dude are you going to let all these internet professionals talk sht about you??
Let them know how you feel bro, they don’t understand your pain and suffering, your financial hardship since TAL refunded your money.
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Remember to send him/her hundreds of 1st time account vouchers.
 
if it was a Braun they are not serviceable they must be destroyed by placing on the charger and turning till the internal fitting breaks off .no skullduggery at play
 
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