airborne
Honorary Master
- Joined
- Jul 13, 2007
- Messages
- 29,349
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Fortunately my out of stock item is the small item not the big so if they do a refund on that it won't matter, I used the R200 voucher, bought R400 item on sale and R150 item, R150 item is out of stock.My experience was that they cancel the out of stock item and send the rest.
I got a credit for the cancelled item cost - voucher.
e.g.
Item in stock - R100
Item out of stock - R500
Voucher - R100
Order Total - R500
They cancel the R500 item and refund R400. Then send the item that's in stock which you essentially pay full price for...
So you can lose out on the voucher.
This was a few months ago though, maybe things have changed.