Telkom ADSL bitstream delay - ICASA issues explanation

We didn't really expect any less.

I also don't believe Telkoms figures for the Access Line Deficit, they're stupidly high in my opinion.
 
Eish, please the copper infrastructure has been paid for 20 times over already, how Telkom are making a loss only the CFO knows.

Liars!
Copper theft
Covering South Africa with copper is very costly, maybe some urban areas makes money and many many others make a big loss. Law of averages

If it was so easy was hasn't Neotel rolled out it's own copper network?
 
I don't understand what the "Access Line Deficit" is.
How come in Europe / USA / Korea (rest of the world) they don't have an "Access Line Deficit".

If I just have POTS, the POTS line connects me to the exchange and it cost's about R140.
Is this not the same cable that is used for ADSL?
The "IP Connect" cost that the ISP pays, connects ISP-data center to the exchange and my line.

Seems we are being triple billed for the same line
1) We pay for POTS line
2) We pay for ADSL line enablement
3) We pay for IP Connect line (via ISP)

Why is ADSL so expensive in ZA vs rest of the world?
It's not the cost of international bandwidth - it's because Telkom is killing us with:
a) POTS rental +
b) ADSL Enablement +
c) IP Connect.
The Line Access Deficit challenge is a standard issue for ownership and management of any network every where in the world. Telkom however has a double problem: (1) government interference and objectives have increased the deficit because of (unsatisfied) universal service obligations and poor technology use and planning; (2) Telkom have dismally failed to devise competitive market relevant strategies to maximize revenue on their infrastructure. Basically the LAD is the difference between the cost of a particular line or set of infrastructure and the revenue generated from that line in its own right.

Now lets accept Telkoms line access costing as correct (which they aren't because of Telkom inefficiencies) all that is being said is that Telkom can rent a line between the local exchange point and customer premises for R300 a month and that if an ISP installs access equipment at the exchange (and pays rental for the facility) they can rollout naked DSL. There will be no LAD on that particular line because Telkom claims that the cost of the cable unplugged from its DSLAM (and backhaul network) is R256 per month.
Now by providing non-discriminatory access licence holders will be able to introduce their own products and services to customers knowing full well that their cost to Telkom is R300 per line from exchange to customer premises and that they have to do their own provisioning to the exchange (or buy connectivity from somebody, possibly Telkom), for example a 10Mbs uncapped unshapped service with VOIP options for R1000, and Telkom gets R300 and there is no LAD, but Telkom has lost a high revenue customer and thats what irks them. Chances are that LLU will be meaningless for 1Mbs and below ADSL customers but remember Telkom's presentation says that DSL rental is only R174 which isn't the case for the "Fastest" guys and as things scale up their profits go. So yes Telkom is likely to be able to provide the best product for entry home users seeking to spend less than R600 per month whilst the ISPs wont touch that section of the market BUT if Telkom plays the game properly they will leverage this market to aid their convergence systems. What Telkom needs is proper planning and leadership.


The question of what price Telkom should make basic line rental is one which needs to be determined according to a price which would be profitable to maintain the line. The simple reality is that a little old lady having a voice line who makes no calls may generate quite a bit of revenue for the telecommunications operator simply because of the termination fees made from the calls made by business clients and her children to her. In this case what is happening is that inbound call termination revenue is satisfying the line access deficit cause by a difference between the line rental and the cost to operate the line.

A similar situation exists with a network connection used exclusively for the internet: assume that the total cost for an ISP to get data "streamed" to your house is R1000 per month (providing you with a 1Mbs service on a 1:20 contention ration), the ISP might actually look at bringing their price down to R850 per month because more clients give them negotiating power for peering arrangements and to provide hosting services. Essentially ISPs can generate considerably more revenue through providing hosting services than servicing end users but without end users the Internet is meaningless. Ultimately websites have to generate revenue for their operations which generally comes from the end user (advertizing, subscriptions for services etc ...) some of this revenue is used to pay for connectivity which frequently subsidizes user access, but it works. I doubt that the projections that the internet will ever become free - as in no subscription cost for end users - are correct but the point is consumer grade consumer focused internet can be reduced to be pretty close to a free lunch (just remember you are buying drinks).
And here comes the kicker, if communications companies interlink and provide proper clearing and peering and build ecosystems for connectivity the costs of providing services decrease while profitable operations increase.

There are so many opportunities for Telkom in the South African marketwith 50 million people clamering for more connectivity and an economy which is in less of the gutter than many others. Telkom simply needs to figure out how to use its considerable asset base properly and nationalized central planning mentality is not it, opening up and building markets and letting the invisible hand do its thing which is exactly what facilities leasing does will.
 
I agree completely with Telkom's submission that they are incapable of making money out of what should be one of their most lucrative services. It's obvious from the accurate numbers that they have provided. Given that they are now a loss-making company, as of their most recent annual results, there is simply no choice but for them to declare bankruptcy as soon as possible, to avoid the taxpayer eventually having to bail them out like SAA. If this doesn't sink them, 8ta will for sure.

We will all be a lot happier if they just shut down the whole mess, and sell off the assets to the telecoms players in South Africa who can do something useful with them.

In the mean time, could everyone else - office parks, residential estates, local access players etc - please continue to roll out as much fibre as you possibly can, so that we can make this whole copper network redundant? We are surprisingly far down this road already, given how much digging there has been over the past few years. The government could take the money it gets from selling Telkom's assets, and give every home and business owner a subsidy to put in their own duct and fibre to get to the new fibre backbone.

We could even use all that copper wire that's in Telkom ducts to pull in new fibre, which would be way cheaper to maintain, if Telkom's figures are anything to go by. We wouldn't need all those guys in bakkies hanging around by the dozen on Sundays getting overtime pay to fix it.
 
In the mean time, could everyone else - office parks, residential estates, local access players etc - please continue to roll out as much fibre as you possibly can, so that we can make this whole copper network redundant? We are surprisingly far down this road already, given how much digging there has been over the past few years. The government could take the money it gets from selling Telkom's assets, and give every home and business owner a subsidy to put in their own duct and fibre to get to the new fibre backbone.

We could even use all that copper wire that's in Telkom ducts to pull in new fibre, which would be way cheaper to maintain, if Telkom's figures are anything to go by. We wouldn't need all those guys in bakkies hanging around by the dozen on Sundays getting overtime pay to fix it.
Fibre will NEVER in our life time fully replace the copper network; it's just too vast.
 
If you believe the "loss" figure provided by Telkom on the local portion of their service dellivery infographic you live in cloud cookoo land. It is a major thumb suck for their own benefit.
 
According to Telkom they have a total annual access line deficit of R8.7 billion in 2012.

The fact that Telkom insists on monopolizing what Telkom claims is such an expensive resource to maintain, is in itself evidence that Telkom is full of crap and the access line deficit is a work of complete fiction: if something was costing R8.7 billion per year, even an insane person would very quickly find ways of giving it away (even for free) to competitors.

Doesn't take sherlock holmes, or a 'well placed source in the telecoms sector' to work this one out.

[highlight]As the article states, the solution involves cutting staff and making the remaining staff put in a full day's work, but I can't see our current politicians making that happen.[/highlight]

Unfortunately the harsh truth is that more and better employment would result if Telkom, ICASA and DOC had the vision and the courage to take the appropriate steps.

I suspect that Telkom has (as Antowan put it) thumb-sucked the access line deficit figure purely based on the total number of employees (including HR and secretaries etc), the real access line deficit is nowhere near what Telkom claims it is.

This was ICASA's most important task for 2012, and ICASA has failed to apply sufficient pressure to Telkom's gonads, the tail is wagging the watchdog and the watchdog is too stupid to realise the truth.
 
martin gorgeous

100% !!! You've hit the nail where it hurts!!!
"Guvmnent" has a big conference coming in December and they will never make
Telkom more efficient by firing inefficient staff. What will happen is that ADSL
will soon become just another unpopular communications tool very much like
fixed line "services"! One just have to refer to the recent drop in fixed line numbers
as reflected in the census. It's a hopeless situation!





Doesn't take sherlock holmes, or a 'well placed source in the telecoms sector' to work this one out.

As the article states, the solution involves cutting staff and making the remaining staff put in a full day's work, but I can't see our current politicians making that happen.

Unfortunately the harsh truth is that more and better employment would result if Telkom, ICASA and DOC had the vision and the courage to take the appropriate steps.
 
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