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Happend to me as well. I had no inernet from Friday until Monday. Tech guy came out and found out that they upgraded me without advising me. New profile blah blah ..not for free it is going to cost me more.I am with Openserve/Telkom Internet. I got the speed upgrade last night, but then they messed up and created a new profile so I had no access in the morning. But I have been moved from 20/20 to 50/25. I hope I am not going to get a messed up bill next month
We still don't know whether users with DSL lines and separate data packages will be upgraded as well.
So far only bundled services are being upgraded for certain.
The lines will be upgraded by Openserve whether the ISPs change prices or not and if ISPs don't change prices the 40Mbps and people on the max line speed already will lose out unfortunately because those won't be upgraded.