Telkom ADSL Upgrade

[Death Master 88]

Morning guys.

Is it possible to request from Telkom to bump my speed from 4MB to 6MB and will their be extra charges to my account?

I looked on their website, but they only say we can use 1MB which is utterly impossible because I'm on 4MB as well as neighbours.

Thanks in advance.

 

[ichigo]

Morning guys.

Is it possible to request from Telkom to bump my speed from 4MB to 6MB and will their be extra charges to my account?

I looked on their website, but they only say we can use 1MB which is utterly impossible because I'm on 4MB as well as neighbours.

Thanks in advance.

4 meg to 10 meg is the same price and only if your exchange/dslam/UMC box and line stats supports that speed

Post your line stats from your router i.e Attenuation and SNR Margin

 

[Death Master 88]

Here is the suggested information you need.

ADSL Link Downstream Upstream
Connection Speed 4096 kbps 512 kbps
Line Attenuation 58.0 db 29.5 db
Noise Margin 10.6 db 12.0 db

 

[ld13]

Pop your number in this site first, to see if your exchange supports 10mbps: http://broadbandstats.co.za/search/phone/

 

[ichigo]

Here is the suggested information you need.

You actually pretty lucky to get 4 megs with 58 db attenuation you may get higher if lucky so if they do upgrade you can always go back to 4 megs if you experience problems

 

[fransdumas]

what does 10 meg enabled but max 4096 mean

Pop your number in this site first, to see if your exchange supports 10mbps: http://broadbandstats.co.za/search/phone/

My exchange melkbosstrand say ADSL Max Speed: 4096Kbps and 10Mbps Enabled: Yes... If i go to above url. So what does that mean. Must i contact TElkom to increase my max to 10?

 

[Peps]

What about those numbers?

Mode: ADSL_G.dmt
Traffic Type: ATM
Status: Up
Link Power State: L0

Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 186 120
Attenuation (0.1 dB): 130 75
Output Power (0.1 dBm): 133 28
Attainable Rate (Kbps): 12000 1256

 

[grim]

What about those numbers?

Mode: ADSL_G.dmt
Traffic Type: ATM
Status: Up
Link Power State: L0

Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 186 120
Attenuation (0.1 dB): 130 75
Output Power (0.1 dBm): 133 28
Attainable Rate (Kbps): 12000 1256

What's your current line speed?

Your SNR margins are quite low considering your attenuation is also very low

Here's my stats for my line that's on 10Mb:
Connection Speed 10015 kbps 963 kbps
Line Attenuation 16.5 db 10.5 db
Noise Margin 19.0 db 5.8 db

My SNR margin was about 30db when I was on 4Mb