TELKOM BILLING NIGHTMARE

[Jaquesm]

So against my better judgement I signed up for telkom' do broadband at home. services commenced a month and a half ago and I have never recieved a bill so I got worried and called 10210 to try get answers as to where was the bil only to discover I owe more than R800. BYE BYE TELKOM, IL STICK TO AFRIHOST

 

[longboy]

Erm, what is the bill breakdown like?

 

[Heisenborg]

What was it supposed to be? sounds fine if they bill for the current and next month sort of thing

 

[sly]

That sounds about the normal process, u get billed pro-rata + next month fees on the first invoice

 

[Jaquesm]

They were supposed to bill me pro rata for july on adsl R399 a month, they billed for the whole month. Im on my way to telkom direct to try get answers

 

[sly]

They were supposed to bill me pro rata for july on adsl R399 a month, they billed for the whole month. Im on my way to telkom direct to try get answers

if its a valid error then, telkom refund process actually works.. they will pass a credit

 

[MickeyD]

They were supposed to bill me pro rata for july on adsl R399 a month, they billed for the whole month. Im on my way to telkom direct to try get answers

"see the phone in the corner? use it to log a billing dispute"

 

[Park@82]

adsl

wrong section then...

 

[ToxicBunny]

"see the phone in the corner? use it to log a billing dispute"

That process pisses on my battery NO end...