Telkom false upgrade promises with incorrect device

Kosmik

Honorary Master
Joined
Sep 21, 2007
Messages
21,977
Hi folks,

Just be aware, one of my data contracts came up for renewal and I received an email which looked like a decent deal, promising a B618 router with all 24 month contracts. Mailed back for the upgrade, got called by the agent and was told the packages only offer the B525. Considering that's blatantly not what was advertised, the agent is kicking it up the chain but just be careful if doing an upgrade this month and double check your device.

telkomupgrades.JPG

Response from Telkom initialy as below:

All the listed packages are available with the B525 router not with the B618
 
Top