Telkom fax line settings

[Hamrat]

Does anyone know what the Telkom settings are for an all in one printer/scanner/fax machine? I have a client who's recently purchased one from me and we cannot get the thing to fax
I've phoned Telkom for a line check and the result was all good
The error is NG (which after a bit of Googling means the line is Not/No Good) and I've been bashing my head against a wall trying to work out the fault
Any ideas?
It's a Canon Pixma MX494

 

[Lupus]

Can you plug a phone into it and test? As fax line is just a normal phone line

 

[Shake&Bake]

I've got the exact same model and was considering this.
But I'm not clear on whether it'll work out of the box or do I have to apply for a fax line?

Or is it simply a matter of plugging the cord into the POTS filter and I'm on my way?

I've just got a 10mbps ADSL line with TI.

 

[Shake&Bake]

Ok, just plugged a telephone cord in it and it seems to be doing its thing.
No issues, besides the fax line I'm dialing is busy.

Faxes! What a croc!?

 

[Shake&Bake]

Just thought I'd leave this here for anyone whom was a bit "slow" like me

This manual, really helped me to save paper and fax .pdf docs directly from my pc, instead of having to print them 1st and then load them into the document feeder in order to fax.

Hope it'll help someone else too.

http://ugp01.c-ij.com/ij/webmanual/FAXDriver/W/1.0/EN/FDG/Top.html

Model of Machine I have: Canon Pixma 494