Telkom Fibre & Public (Static) IP's

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alashi

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Hi Everyone

I wanted to find out if any of you have any experience in dealing with Telkom and Static IP's?

Reason is, I have gotten them to install a fibre line with a static IP, and purchased an additional 4 static IP's.

My problem is, they auto assign a static IP to router via L2TP on the router. This static IP is now on a completely different range to my other 4 IP's. So, what default gateway must I use then for my public facing servers, like my firewall? Since I cannot use the public IP of my router? Is this just them being incompetent and not knowing how to setup business fibre with static IP's or am I missing something here?
 
They route a subnet to you (via the IP on the tunnel), which you can route to a network segment behind your router.

Assign one IP (e.g. the first host IP) from the /29 subnet they provide to an interface on your router that is on the same ethernet segment as the servers. Make this IP the default gateway of your servers. No NAT is required.

(You either need a router that supports VLANs, or a server behind the modem that can do "router-on-a-stick", or a router with a DSL WIC and a spare ethernet port. They should have provided a Zyxel that has VLAN support and can do this)


If you log in to https://secure.telkomsa.net/smt , there should be a 'Static IP' option on the menu that displays some of these details.

There should also be a link to a configuration guide, which hopefully they updated for 'Static IP 5'.

(The feature is supposed to make it to https://customerportal.telkomsa.net/portal , but there wasn't a target date for that yet when I left).
 
Fibre -- Home Termination ?

ranger said:
(You either need a router that supports VLANs, or a server behind the modem that can do "router-on-a-stick", or a router with a DSL WIC and a spare ethernet port. They should have provided a Zyxel that has VLAN support and can do this)

If you log in to https://secure.telkomsa.net/smt , there should be a 'Static IP' option on the menu that displays some of these details.

There should also be a link to a configuration guide, which hopefully they updated for 'Static IP 5'.

(The feature is supposed to make it to https://customerportal.telkomsa.net/portal , but there wasn't a target date for that yet when I left).
Click to expand...
I believe I have seen it Under -- Other-Services

In the setup I have seen there is a NOKIA box that the fibre connects to and then an RJ45 Ethernet connection to a ZYXEL -- which provides the WiFi ( and I guess the rest of the LAN stuff )

I do not know all the different options for connecting to fibre as provided ?
Is it possible to terminate the fibre directly ? ( without all the provided connection equipment )
I have all the Cisco routers / Switches and SFP fibre transceiver modules

https://www.cisco.com/c/en/us/support/interfaces-modules/transceiver-modules/tsd-products-support-series-home.html

PS ;

Hi!

I do not know if the interviewer had a lot of knowledge or it was just trying to confuse you, however please be aware that I consider your L2 VLAN answer partially correct (I will take it as correct in an interview).

VLAN is a technology which defines broadcast domains in a layer 2 network. There is no such a thing as a L3 VLAN.

Please refer to the following documentation for actual detail definition of it:

http://www.cisco.com/c/en/us/td/doc...12-2/25ew/configuration/guide/conf/vlans.html

VLANs define broadcast domains in a Layer 2 network. A broadcast domain is the set of all devices that will receive broadcast frames originating from any device within the set.


https://supportforums.cisco.com/t5/lan-switching-and-routing/what-is-layer-2-and-layer-3-vlan/td-p/2921946
 
AXXESS

alashi said:
Hi Everyone

I wanted to find out if any of you have any experience in dealing with Telkom and Static IP's?

Reason is, I have gotten them to install a fibre line with a static IP, and purchased an additional 4 static IP's.

My problem is, they auto assign a static IP to router via L2TP on the router. This static IP is now on a completely different range to my other 4 IP's. So, what default gateway must I use then for my public facing servers, like my firewall? Since I cannot use the public IP of my router? Is this just them being incompetent and not knowing how to setup business fibre with static IP's or am I missing something here?
Click to expand...
I am under the impression that AXXESS ISP for some or other reason do this differently ?
 
MidnightWizard said:
I believe I have seen it Under -- Other-Services

In the setup I have seen there is a NOKIA box that the fibre connects to and then an RJ45 Ethernet connection to a ZYXEL -- which provides the WiFi ( and I guess the rest of the LAN stuff )

I do not know all the different options for connecting to fibre as provided ?
Is it possible to terminate the fibre directly ? ( without all the provided connection equipment )
Click to expand...

Your reply doesn't seem to have anything related to the thread title "Telkom Fibre & Public (Static) IP's", or the original question.

Please rather ask in a new thread in an appropriate sub-forum.
 
HEXed

ranger said:
Your reply doesn't seem to have anything related to the thread title "Telkom Fibre & Public (Static) IP's", or the original question.

Please rather ask in a new thread in an appropriate sub-forum.
Click to expand...
Morning Mr Ranger
I notice I posted that on the 29th of March
I notice that today is Friday the 13th
Reason for your to return to the post today ?

Perhaps
You can explain exactly how the Telkom static IP works -- L2TP ( IF I understand correctly ? )
As opposed to the AXXESS implementation which is -- again IF I understand correctly NOT LT2P ?

I think that question could be on topic ?

As to the rest
Where do you suggest I ask about where and how the physical termination of the Fibre is accomplished ?

Thanks
 
MidnightWizard said:
Morning Mr Ranger
I notice I posted that on the 29th of March
I notice that today is Friday the 13th
Reason for your to return to the post today ?
Click to expand...

I didn't receive notifications for replies on this thread (not sure why), but recently received a PM that may be related to this thread.

Perhaps
You can explain exactly how the Telkom static IP works -- L2TP ( IF I understand correctly ? )
As opposed to the AXXESS implementation which is -- again IF I understand correctly NOT LT2P ?
Click to expand...

Yes, Telkom Internet's static IP implementation uses PPPoL2TP. I believe Axxess is now using a NAT solution (while we were developing the static IP product, they were still using L2TP).

In Telkom Internet's case, the devices already in the traffic path were not able to do customer NAT without additional (expensive) hardware (with limited applications). An L2TP solution would also require additional hardware, but would be more versatile and would support IP Stream (if/when Openserve eventually releases it).

A NAT solution may be easier for the customer to configure, but can't support multiple IPs per connection, and may also prevent the customer from using multiple sessions on their account.

Due to the above reasons, it was decided to use an L2TP solution.


Where do you suggest I ask about where and how the physical termination of the Fibre is accomplished ?
Click to expand...

Here ?
 
P2P / P2MP

ranger said:
Yes, Telkom Internet's static IP implementation uses PPPoL2TP. I believe Axxess is now using a NAT solution (while we were developing the static IP product, they were still using L2TP).

In Telkom Internet's case, the devices already in the traffic path were not able to do customer NAT without additional (expensive) hardware (with limited applications). An L2TP solution would also require additional hardware, but would be more versatile and would support IP Stream (if/when Openserve eventually releases it).

A NAT solution may be easier for the customer to configure, but can't support multiple IPs per connection, and may also prevent the customer from using multiple sessions on their account.

Due to the above reasons, it was decided to use an L2TP solution.
Click to expand...
IF
I understand correctly ... this is not the way a public IP [range] is allocated if one uses -- what was the old DIGINET ( as well as Frame-Relay) -- or now MPLS ie a point to point or point to multi-point

WHY the need for tunnels with FIBRE technology ???
Why can one not have a "straight" IP without the need for tunnels ?
 
MidnightWizard said:
IF
I understand correctly ... this is not the way a public IP [range] is allocated if one uses -- what was the old DIGINET ( as well as Frame-Relay) -- or now MPLS ie a point to point or point to multi-point

WHY the need for tunnels with FIBRE technology ???
Why can one not have a "straight" IP without the need for tunnels ?
Click to expand...
So, the product I was discussing here wad Telkom Internet static IPs for DSL and FTTH.

The cost of maintaining, and migrating with minimal downtime, static IP address allocations (or route filters for BGP) would make consumer-oriented (FTTH) products too expensive.

The replacement for Diginet is Ethernet Express over VDSL or GPON (offered at up to 4Mbps), which, while more expensive than Openserve FTTH, is significantly cheaper than Diginet, but has the same IP features (and I believe you can migrate your IPs with minimal downtime).

For speeds higher than 4Mbps (1Mbps to 1000Mbps), you should consider Ethernet Express over dedicated fibre (MetroEthernet), which is apparently available in 361 PoPs in 8 cities.

If you need more than 1000Mbps, you probably have an account manager who would be very happy to quote you on 10Gbps MetroEthernet.
 
Documentation

ranger said:
The replacement for Diginet is Ethernet Express over VDSL or GPON (offered at up to 4Mbps), which, while more expensive than Openserve FTTH, is significantly cheaper than Diginet, but has the same IP features (and I believe you can migrate your IPs with minimal downtime).

For speeds higher than 4Mbps (1Mbps to 1000Mbps), you should consider Ethernet Express over dedicated fibre (MetroEthernet), which is apparently available in 361 PoPs in 8 cities.
Click to expand...
Many thanks for the info
To save on further OT ...

Where can one obtain the relevant documentation ?
( That explains )
What options are on offer ?
The technical detail attached to those options ?

What do people in small towns use ?
Is Diginet dead to them as well ?
 
alashi said:
Hi Everyone

I wanted to find out if any of you have any experience in dealing with Telkom and Static IP's?

Reason is, I have gotten them to install a fibre line with a static IP, and purchased an additional 4 static IP's.

My problem is, they auto assign a static IP to router via L2TP on the router. This static IP is now on a completely different range to my other 4 IP's. So, what default gateway must I use then for my public facing servers, like my firewall? Since I cannot use the public IP of my router? Is this just them being incompetent and not knowing how to setup business fibre with static IP's or am I missing something here?
Click to expand...


i was have same problem, and i go through all way from telkom to get help, 4 month almost every day on 10217 no one can help us. so finally i just found this is a most easy things, dont warry about ur L2TP IP as long as it work, just config ur router,
we have
Adress: 41.100.100.123/29
Default Gate way: 41.100.100.124
IP Address 1 41.100.100.125
IP Address 2 41.100.100.126
IP Address 3 41.100.100.127
IP Address 4 41.100.100.128
IP Address 5 41.100.100.129
Brodcast 41.100.100.130

so we config L2TP router LAN IP 41.100.100.124, subnet 255.255.255.0 or 255.255.255.248,
DHCP on or OFF, config IP 41.100.100.125 to 41.100.100.129
router config pass through, or do port forward.
all static IP router connect to this router,

its like normal router config, simple like 192.168.0.1, DHCP IP 192.168.0.2 to 192.168.0.254, just telkom give u other IP, other gateway,

my network first router as L2TP, second router WAN config static IP connect to first router LAN port, all equipment connect to second router,

if u have some router support IP assignment, u may only have one router, but thats expensive, i was have one zyxel, but its broken, so we use one TPlink VPN router.
 
mlml139 said:
i was have same problem, and i go through all way from telkom to get help, 4 month almost every day on 10217 no one can help us.
Click to expand...

Unfortunately, I don't think with the current "call centre" (not, not "technical support") strategy, you will ever be able to reach someone who can put L2TP, DHCP, default gateway in the right order in a sentence by phoning them.

So the question is, what other avenues dis you try that should have explained what you were struggling with?

For example, did yoy consult the guide (it hadn't been updated for static IP 5 when I looked last week).

You seem to have found your IP allocations, I assume this was in SMT?

(It was supposed to become available in cuatomerportal.telkomsa.net, but I can't check myself if it is there now)


[/QUOTE]
so finally i just found this is a most easy things, dont warry about ur L2TP IP as long as it work, just config ur router,
we have
Adress:41.100.100.123/29
Default Gate way:41.100.100.124
IP Address 141.100.100.125
IP Address 241.100.100.126
IP Address 341.100.100.127
IP Address 441.100.100.128
IP Address 541.100.100.129
Brodcast41.100.100.130

so we config L2TP router LAN IP 41.100.100.124, subnet 255.255.255.0 or 255.255.255.248,
DHCP on or OFF, config IP 41.100.100.125 to 41.100.100.129
router config pass through, or do port forward.
all static IP router connect to this router,

its like normal router config, simple like 192.168.0.1, DHCP IP 192.168.0.2 to 192.168.0.254, just telkom give u other IP, other gateway,

[/QUOTE]

In other words, just as I described here.
 
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