Telkom Internet Capped/Uncapped User Feedback (Pt2)

AntiGanda said:
It's interested to test torrent performance to see how heavy the shaping is.

I opened a well-seeded torrent today. It rocketed to full line speed and then shot down again after less than a minute.

It's sitting now around 6kb/s.

Does the shaper take a while to kick in, and why is it so aggressive? This must be the only ISP that seriously turns off P2P during the day AND on weekends.
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P2P is shaped to varying degrees by all isps, and particularly by TI outside of nightsurfer hours. I challenge you to find an isp anywhere in the world who will not throttle P2P on an uncapped account during business hours. Torrent traffic clogs up networks. Isp's don't like P2P. They shape it. Get over it. Try the usenet.

I had a torrent kick in at midnight last night. It downloaded at 420 Kbps from midnight till 7am. It pulled +/- 8 Gb.

At 7am on the dot the speed dropped to 20 Kbps. It has sat there ever since. I anticipate it completing in the early hours of nightsurfer tomorrow morning when the shaper relaxes.

If this is the price I have to pay for uncapped then I'm cool with it.

You want unshaped bandwidth on all protocols 24 / 7 / 365? Get a capped business account - and pay for same.
 
Do not use telkom as an ISP, repeat, DO NOT USE TELKOM AS AN ISP. Doesnt matter how terrible mweb or afrihost can be, do not use telkom. It is by far the worst ISP to ever exist. The account is unusable from 6pm to 11pm, basically the time its is used considering people go to work and come home around 6pm, and go to bed around 11pm.
It never downloads at max line speed and has more problems than ive ever experienced with any other ISP(Sentech,Megawan or anything of the other dodgy services)
 
Draken said:
Do not use telkom as an ISP, repeat, DO NOT USE TELKOM AS AN ISP. Doesnt matter how terrible mweb or afrihost can be, do not use telkom. It is by far the worst ISP to ever exist. The account is unusable from 6pm to 11pm, basically the time its is used considering people go to work and come home around 6pm, and go to bed around 11pm.
It never downloads at max line speed and has more problems than ive ever experienced with any other ISP(Sentech,Megawan or anything of the other dodgy services)
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How do other ISP accounts perform during 6pm and 11pm? Between 6pm and 12pm is Netflix time and generally when exchange congestion tends to rears it's ugly head...
 
Gboss said:
How do other ISP accounts perform during 6pm and 11pm? Between 6pm and 12pm is Netflix time and generally when exchange congestion tends to rears it's ugly head...
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I knew you would jump on Draken :D (Small band of Telkom fanbois here :D)

Telkom uncapped wasn't doing this a few months ago, so did exchanges suddenly become congested, or did they limit the bandwidth?

I would like to know if any other ISP's effectively close off P2P until late (it varies from 11:30 - 01:30AM) I don't know of any myself.
 
I would like to know if any other ISP's effectively close off P2P until late (it varies from 11:30 - 01:30AM) I don't know of any myself.
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Why not pick one, sign up with them, and then harass their support people when you find out ?
 
shanezn said:
Why not pick one, sign up with them, and then harass their support people when you find out ?
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When is asking questions or giving feedback harassment? Perhaps you work in support where customers are treated this way.

I can recommend a good course for customer service.
 
Gboss said:
How do other ISP accounts perform during 6pm and 11pm? Between 6pm and 12pm is Netflix time and generally when exchange congestion tends to rears it's ugly head...
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Most other ISPs seem to do ok. Ive tried at least 3 other accounts and they all normally suck during the day, but then start working nice at around 6pm. I was shocked to find the telkom acct was pretty much reversed of this.
 
Draken said:
Most other ISPs seem to do ok. Ive tried at least 3 other accounts and they all normally suck during the day, but then start working nice at around 6pm. I was shocked to find the telkom acct was pretty much reversed of this.
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Which 3 other (non-business) uncapped accounts?
 
Im getting decent torrent speeds during the day. Runs at full speed during the 12 - 7 time frame
 
AntiGanda said:
When is asking questions or giving feedback harassment?
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How many times were you offered assistance in this thread alone ? You don't seem to want help. Instead of living in misery with TI, why not just move to another ISP and find out if the grass is greener ? Maybe then your questions will be answered satisfactorily.
 
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shanezn said:
How many times were you offered assistance in this thread alone ? You don't seem to want help. Instead of living in misery with TI, why not just move to another ISP and find out if the grass is greener ? Maybe then your questions will be answered satisfactorily.
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I think it's time to put him on ignore. Countless times he has been asked for traceroutes, server details etc etc but nothing is ever forthcoming. All forms of help are being declined which makes one wonder if he has a genuine issue or just trolling as most people would jump at the opportunity to get things fixed and working. Just earlier I asked him which torrent he's getting such low speeds with but instead of providing the torrent I get a PM where I'm basically being accused of just itching to defend Telkom blah blah blah. Sigh.
 
Unhappy438 said:
Performance for torrents during the day is quite possible better than the other isps:
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I've never had daytime torrent issues with the exception of during the IPC issues we had recently. I rarely torrent outside the 00:00-07:00 hours but when I do the performance is relatively good and nothing to complain about. Then again my torrent client & router is also properly setup.
 
ponder said:
I think it's time to put him on ignore. Countless times he has been asked for traceroutes, server details etc etc but nothing is ever forthcoming. All forms of help are being declined which makes one wonder if he has a genuine issue or just trolling as most people would jump at the opportunity to get things fixed and working. Just earlier I asked him which torrent he's getting such low speeds with but instead of providing the torrent I get a PM where I'm basically being accused of just itching to defend Telkom blah blah blah. Sigh.
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Its an account created to complain about Telkom products imo.
 
diane7 said:
my son ran at a torrent this morning was slow .but piced up later.
SPEEDS are not consistent
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Granted they might not be consistent but then no basic uncapped isp will give you consistent torrent speeds during the day. The fact that you can sometimes download torrents during the day is an improvement over lots of other isps.
 
Draken said:
Do not use telkom as an ISP, repeat, DO NOT USE TELKOM AS AN ISP. Doesnt matter how terrible mweb or afrihost can be, do not use telkom. It is by far the worst ISP to ever exist. The account is unusable from 6pm to 11pm, basically the time its is used considering people go to work and come home around 6pm, and go to bed around 11pm.
It never downloads at max line speed and has more problems than ive ever experienced with any other ISP(Sentech,Megawan or anything of the other dodgy services)
Click to expand...

You might like to take a look at page 1, post 1 , of this thread. In case you missed it, I'll paste it here to save you the trouble:

"Mod_note: These threads are clearly designed/intended for customers to provide feedback to their respective ISPs - not for disgruntled former customers to vent, not for other ISPs to promote their services, etc - and, one hopes, for the relevant ISP to respond."

With respect, if you're not a telkom internet uncapped customer, then you're in the wrong thread. This thread is for feedback from TI uncapped account holders.
 
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