Telkom Internet Capped/Uncapped User Feedback (Pt2)

Tracing route to www.google.co.za [216.58.223.35] over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 279 ms 172 ms 99 ms wbs-ip-hsll-2-gi3-1-0-vl102.telkom-ipnet.co.za.0.226.105.in-addr.arpa[105.226.0.29]
4 237 ms 229 ms 201 ms ipc-4-up.south.dsl.telkomsa.net [105.226.0.30]
5 30 ms 217 ms 172 ms ipc-aggr-2.south.dsl.telkomsa.net [105.226.0.57]
6 209 ms 37 ms 87 ms blv-pr-01-be200-vl1.net.telkomsa.net [105.226.0.53]
7 * * * Request timed out.
8 129 ms 111 ms 109 ms jb1-pr-01-te1-0.net.telkomsa.net [105.187.249.6]
9 * * 1112 ms jb1-google-gw.net.telkomsa.net [105.187.249.22]
10 651 ms 174 ms 314 ms 72.14.239.129
11 2197 ms 1684 ms 3173 ms jnb01s08-in-f3.1e100.net [216.58.223.35]

Trace complete.

Tracing route to www.mybroadband.co.za [197.242.89.170] over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 45 ms 44 ms 30 ms wbs-ip-hsll-2-gi4-0-0-vl102.telkom-ipnet.co.za [105.226.0.21]
4 51 ms 35 ms 34 ms ipc-2-up.south.dsl.telkomsa.net [105.226.0.22]
5 57 ms 43 ms 39 ms ipc-aggr-2.south.dsl.telkomsa.net [105.226.0.57]
6 29 ms 32 ms 37 ms ct1-pr-01-te0-0-0.net.telkomsa.net [105.187.249.138]
7 49 ms 47 ms 72 ms africainx.ct1.napafrica.net [196.10.140.7]
8 508 ms 949 ms 144 ms CORE.GP-CN-HET-MEE-1.TO.GP-HV-ICT-MEE-1.DFA.P2P.10G.za.africainx.net [41.84.13.66]
9 218 ms 295 ms 276 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.246]
10 298 ms 333 ms 125 ms core-access-switch1.jnb1.host-h.net [197.189.193.1]
11 157 ms 144 ms 238 ms row-access-switch1-row3-4.jnb1.host-h.net [197.189.193.36]
12 244 ms 496 ms 182 ms 197.242.89.170

Trace complete.
Click to expand...

Decent internet. What's that?
 
Hi Everyone. I'm currently on a 20M 50G TI package. As of Sunday I started using Netflix. 3 days into the month and almost 4G's down!

I don't see my Cap lasting very long!!

I'm thinking of moving to 10M uncapped TI package.

Question is how many Gigs can one download before the AUP kicks in?
 
qkickslvr said:
Hi Everyone. I'm currently on a 20M 50G TI package. As of Sunday I started using Netflix. 3 days into the month and almost 4G's down!

I don't see my Cap lasting very long!!

I'm thinking of moving to 10M uncapped TI package.

Question is how many Gigs can one download before the AUP kicks in?
Click to expand...

All I can say for certain is somewhere over 430GB.
 
Got a suprise today trying to access a coffee forum, was denied access, as my Telkom IP was regarded as a Spammer IP ... , let it go ... :(
 
elf_lord_ZC5 said:
Got a suprise today trying to access a coffee forum, was denied access, as my Telkom IP was regarded as a Spammer IP ... , let it go ... :(
Click to expand...

Please provide details (by PM if you wish) and we will see what we can do. Unfortunately AfriNIC allocates/allocated to South Africa and Nigeria (and other African countries) from the same blocks, so some people just end up blocking 105.*, which affects us and MTN/Afrihost and probably others, but not necessarily networks sitting on big blocks in 196 or 41 or 165 or 197 etc.
 
ranger said:
Dslam is severely congested, latency all over the place before ipc-up*.telkomsa.net, where we can only influence from that point on.
Click to expand...

I know :( Been like that since September now. Given up all hope.

Do you have any idea when dslam's are being upgraded? I'm connected to the Epping CNE (WEPP03) exchange which I assume services the whole of Epping 2. Thought it would be an important exchange :/
 
Stickfigure said:
I know :( Been like that since September now. Given up all hope.

Do you have any idea when dslam's are being upgraded? I'm connected to the Epping CNE (WEPP03) exchange which I assume services the whole of Epping 2. Thought it would be an important exchange :/
Click to expand...

If you have don't have an open fault please log one online and PM the fault number to me and I will see if we can escalate it.
 
ranger said:
If you have don't have an open fault please log one online and PM the fault number to me and I will see if we can escalate it.
Click to expand...

Logged numerous faults. Had one techie come to my house, listen to the noise on my line and then say he'll move me to a different dslam in the exchange. Made no difference.

Other fault got closed after someone did a port reset. Made no difference either obviously :/

I'll log a fault now and send you the number. Thanks ranger!
 
I'm battling to stream 720p content (yes youtube etc), 480p is fine. Does this mean kzn is running out of IPC capacity again?

EDIT: Problem sorted, thanks ranger ;)
 
Last edited:
Can't even stream 240p content today, video starts then stops, buffers, starts stops agan, buffers every few seconds, rinse & repeat. Some times it never carries on after stopping, just the spinner going.

Turned router off for few mins, rebooted pc no go.
 
ponder said:
Can't even stream 240p content today, video starts then stops, buffers, starts stops agan, buffers every few seconds, rinse & repeat. Some times it never carries on after stopping, just the spinner going.

Turned router off for few mins, rebooted pc no go.
Click to expand...

Is it better now? Only youtube would have been affected. There is a transmission failure that for some reason has affected the youtube feed.
 
Is Youtube broken in Kzn? Ive been trying to watch a few videos for hours now. Hope it gets fixed for E3 tonight :(
 
ranger said:
Is it better now? Only youtube would have been affected. There is a transmission failure that for some reason has affected the youtube feed.
Click to expand...

Hi ranger,

Yes thanks. The videos that do load are running fine at 720p (2Mb/s) BUT many videos don't even start anymore, I just get a spinner and after a while that snowy screen with "An error has occurred. Please try again later" message.

Will give it a bit of time for things to settle, hopefully the videos not loading issue comes right.
 
ponder said:
Hi ranger,

Yes thanks. The videos that do load are running fine at 720p (2Mb/s) BUT many videos don't even start anymore, I just get a spinner and after a while that snowy screen with "An error has occurred. Please try again later" message.

Will give it a bit of time for things to settle, hopefully the videos not loading issue comes right.
Click to expand...

Yeah, its definitely not working my side either.
 
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