FapCop
Expert Member
Anyone managed to get through to the call center today? I've been holding for an hour and 45 minutes now.
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Telkom Internet Capped/Uncapped User Feedback (Pt2)
- Thread starter bwana
- Start date
Mannemarak
Well-Known Member
HOLY ****, the ping the ping the ping
let's sponsor the longest biggest gaming tournament in the country but give players 200ms+ to anything they want to play
bloody hell, fix this ****
let's sponsor the longest biggest gaming tournament in the country but give players 200ms+ to anything they want to play
bloody hell, fix this ****
MickZA
Executive Member
Mannemarak
Well-Known Member
negatory
constant timeouts on my 3 hop, if server in cape town or hosted by mweb im **** out of luck
CSGO is pretty much unplayable at these pings, and it's frustrating AF to try and troubleshoot and get f0kkol to zero help from my ISP
but anyhow, im just more grumpy today as it's the second bloody monday this week
FapCop
Expert Member
Been holding since 8:15 this morning. Still no answer. This tune playing is going to be the death of me.
FapCop
Expert Member
Finally got through and requested my line upgrade. Switching from 4Mbps to 10Mbps.
I have to pull 200GB to reach level 1 FUP on the current 4Mb line. What does it take to reach level 1 FUP on the 10Mb accounts?
I have to pull 200GB to reach level 1 FUP on the current 4Mb line. What does it take to reach level 1 FUP on the 10Mb accounts?
I hit well above 200GB and no FUP yet. All day time data.
Spontaneous spinach
Expert Member
Fup1 on 10Mbps starts at 400Gb
NorthPole
Senior Member
I go between 200GB-400GB with out been FUPed once. Obviously just schedule the large downloads between midnight and 7 and you should be good.
FapCop
Expert Member
10Mb line
Did something break?
Spontaneous spinach
Expert Member
Nope,
i got FUP1 hitting 180gb this month. Was ~220GB in past. (4Mb line)
Spontaneous spinach
Expert Member
That's not right!
FUP 1 is around 180Gb to 220GB. In past my FUP was ~220Gb, this month 180Gb... :-(
I get two different messages...
Tritracker portal says AUP (power user) and Customer portal says FUP1...
1) Has the customer portal replaced the tritracker portal and
2) Is the new FUP the new name for old AUP (on tritracker)? In new policy doc FUP and AUP means different things. In new policy FUP is about use and AUP is about unlawful/unethical behavior?
Tritracker portal says AUP (power user) and Customer portal says FUP1...
1) Has the customer portal replaced the tritracker portal and
2) Is the new FUP the new name for old AUP (on tritracker)? In new policy doc FUP and AUP means different things. In new policy FUP is about use and AUP is about unlawful/unethical behavior?
MickZA
Executive Member
Dig back to around January in this thread and you'll find where ranger covered the new FUP setup on the portal in detail.
IIRC correctly when you hit FUP1 you are throttled between 19:00 and 21:00 but get full speed outside of that period incl night surfer. When you hit FUP2 you are softcapped 24/7 at 384kbps I think.
IIRC correctly when you hit FUP1 you are throttled between 19:00 and 21:00 but get full speed outside of that period incl night surfer. When you hit FUP2 you are softcapped 24/7 at 384kbps I think.
Thx. I have the detail about % FUP caps. The question is about terminology AUP vs FUP... and if tritracker portal is still relevant (uses different terminology)...
MickZA
Executive Member
ranger said that TI Tracker would vanish after some legacy apps found there (prioritization being one) were moved to the portal so you can safely assume that FUP has superseded AUP.
Spontaneous spinach
Expert Member
I think FUP 3 was restricted speed at a time period of 24/7, FUP 2 was 7-12
FapCop
Expert Member
And its half speed, not 384k