Telkom Internet Capped/Uncapped User Feedback (Pt2)

[MickeyD]

Also lagging like a baws on BF4. 368ms Ping!

My kids are moaning big time... DoTA.

 

[Charl101]

My kids are moaning big time... DoTA.

Sucks big time! Hope it gets sorted before the weekend.

 

[ponder]

I think it's time to escalate this issue, if there is no joy coming via normal support channels then you go to the top & make noise.

 

[MickeyD]

I think it's time to escalate this issue, if there is no joy coming via normal support channels then you go to the top & make noise.

Alfonzo Samuels?

 

[LBXAC20]

Its easy just go to sleep the moment u get home, say 18:00 - 01:00 thats a good 7 hours. Then wake up to lagfree internet and just stay up, you might need to catch a kiep during lunch tho... Perma nightsurfer, green usage meter. Problem solved /sarcasm

 

[bwana]

Prioritisation question… if my actual upstream is 765 kbps do I select 1024 or 640… or leave it blank?

 

[wingnut771]

Prioritisation question… if my actual upstream is 765 kbps do I select 1024 or 640… or leave it blank?

Doesn't that mean there's something wrong with your line like noise? Shouldn't it sync at 512 (1-4mb) or 1024 (10mb)?

 

[nan0s0ldier]

Lag free last night. Whatever Telkom did I hope they keep it that way...

 

[bwana]

Doesn't that mean there's something wrong with your line like noise? Shouldn't it sync at 512 (1-4mb) or 1024 (10mb)?

I wouldn't know.

 

[nan0s0ldier]

I wouldn't know.

View attachment 306676

your upload should be at 1024... Id phone telkom and tell them to set the profile to 10meg again and make sure the upload is at 1meg

 

[wingnut771]

I wouldn't know.

View attachment 306676

As I suspected, there is low SNR and high ATTEN on your upstream.

Here my stats:

 

[MickZA]

I wouldn't know.

View attachment 306676

Upstream definitely looks dodgy, here's my stats:

 

[MickeyD]

I wouldn't know.

/recognises the number

/asks for full line test


/will report back later

 

[Denyed]

Lag free last night. Whatever Telkom did I hope they keep it that way...

Mine was also good... Pray to the ISP gods that telkom have fixed their problems

 

[nan0s0ldier]

Mine was also good... Pray to the ISP gods that telkom have fixed their problems

If not I see Vox has a special on the 10mbps uncapped bundle :/

 

[bwana]

/recognises the number

/asks for full line test


/will report back later

Thanks

 

[MickeyD]

Thanks

Initial feedback was "distance - upload rate reduced to provide stable ADSL service". Have asked that they check the physical condition of your link.

 

[bwana]

Initial feedback was "distance - upload rate reduced to provide stable ADSL service". Have asked that they check the physical condition of your link.

So would it be worth getting a new router and switching to VDSL?

 

[MickeyD]

So would it be worth getting a new router and switching to VDSL?

No, let them run tests before you do that. Distance could be an issue.

 

[ghostR]

No, let them run tests before you do that. Distance could be an issue.

+1