Telkom Internet Uncapped User Feedback.

[Yuu]

Mine is working so much better now, whatever you did thank you and please don't change it. I hope every one else gets sorted.

This is good news, if you happy then this thread is already looking brighter .

just xrapidx and jeanres....

 

[jeanres]

mine is fixed, they moved me onto another dslam at the exchange as the one I am on was busy dying!

Browsing is awesome, 1080p Youtube is not buffering......

 

[Yuu]

WOW, dude, that is amazing considering it is not so easy to get moved from one dslam to another . So glad you are sorted.

 

[Wackyza]

Mine is 100% now too. Totally happy again. DONT change anything Ranger

 

[Gboss]

I have cancelled my Openweb Silver account to move to Telkom in July. Reading the last few pages and I don't know what to do now.
Which ISP do I join in July?

It seems to be only the cape town area thats got issues but they seem ti be sorting out. JHB doesnt seen to be a problem.

 

[Gboss]

.

 

[Gboss]

I've found rebooting the router seems to sort things out, but I'm having to do it almost daily now, and I didn't have to before, or at all on my MWEB account. Hopefully whatever changes are being implemented sorts things out once and for all.

Where roughly in durban do u stay Shanezn, I'm from durban and my connection bhas been flying at line speed.

 

[jdzah]

Mine is 100% now too. Totally happy again. DONT change anything Ranger

I'm jealous. Only thing that has a glimmer is P2P. NNTP is dead....as in 0 kb/s. C'mon TI I also wanna feel happy :'(

 

[jeanres]

I think p2p will imporve after this weekends upgrades.

 

[xrapidx]

My downloads seem to be hitting 450+KB/s quite easy.... yet I still can't stream, and browsing is miserable.

They've given me a test account which I'll try tonight.

 

[Big Bean]

Dota 2 South Africa server (mweb) being routed internationally!
Tracing route to 152.111.192.243 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms home.gateway [10.0.0.2]
2 8 ms 20 ms 15 ms 224-80-1.dsl.subscriber.telkomsa.net [105.224.80
.1]
3 10 ms 10 ms 12 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 12 ms 16 ms 12 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 10 ms 12 ms 19 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 176 ms 179 ms 177 ms fra-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.
43.9.102]
7 181 ms 179 ms 179 ms ffm-b10-link.telia.net [195.12.255.217]
8 178 ms 196 ms 178 ms ffm-bb2-link.telia.net [80.91.251.251]
9 301 ms 187 ms 188 ms prs-bb2-link.telia.net [80.91.246.185]
10 194 ms 217 ms 193 ms ldn-bb2-link.telia.net [80.91.246.176]
11 195 ms 195 ms 204 ms ldn-b5-link.telia.net [80.91.246.115]
12 219 ms 219 ms 249 ms mweb-ic-300582-ldn-b5.c.telia.net [62.115.13.14]

13 219 ms 220 ms 218 ms 176.67.177.225
14 181 ms 177 ms 180 ms 197-84-4-194.cpt.mweb.co.za [197.84.4.194]
15 180 ms 182 ms 178 ms 197-84-4-33.cpt.mweb.co.za [197.84.4.33]
16 175 ms 175 ms 177 ms 196.28.178.115
17 176 ms 179 ms 180 ms 196.28.178.70
18 176 ms 179 ms 181 ms 196.41.144.34
19 176 ms 178 ms 178 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]

20 * * * Request timed out.

 

[jeanres]

I don't think Telkom peers with Mweb......

 

[ranger]

Dota 2 South Africa server (mweb) being routed internationally!
Tracing route to 152.111.192.243 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms home.gateway [10.0.0.2]
2 8 ms 20 ms 15 ms 224-80-1.dsl.subscriber.telkomsa.net [105.224.80
.1]
3 10 ms 10 ms 12 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 12 ms 16 ms 12 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 10 ms 12 ms 19 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 176 ms 179 ms 177 ms fra-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.
43.9.102]
7 181 ms 179 ms 179 ms ffm-b10-link.telia.net [195.12.255.217]
8 178 ms 196 ms 178 ms ffm-bb2-link.telia.net [80.91.251.251]
9 301 ms 187 ms 188 ms prs-bb2-link.telia.net [80.91.246.185]
10 194 ms 217 ms 193 ms ldn-bb2-link.telia.net [80.91.246.176]
11 195 ms 195 ms 204 ms ldn-b5-link.telia.net [80.91.246.115]
12 219 ms 219 ms 249 ms mweb-ic-300582-ldn-b5.c.telia.net [62.115.13.14]

13 219 ms 220 ms 218 ms 176.67.177.225
14 181 ms 177 ms 180 ms 197-84-4-194.cpt.mweb.co.za [197.84.4.194]
15 180 ms 182 ms 178 ms 197-84-4-33.cpt.mweb.co.za [197.84.4.33]
16 175 ms 175 ms 177 ms 196.28.178.115
17 176 ms 179 ms 180 ms 196.28.178.70
18 176 ms 179 ms 181 ms 196.41.144.34
19 176 ms 178 ms 178 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]

20 * * * Request timed out.

Please send this in an email to [email protected], for the attention of the ADSL-Backbone queue (or SAIX, if whoever looks at your ticket has access to log an FQ), and PM me the ticket number you should get back in an auto-reply.

We will need to log an FQ with SAIX, and they may need to liaise with MWEB.

(E.g., it may be that MWEB isn't advertising these routes correctly to SAIX, or it may be that SAIX isn't accepting them).

SAIX does peer with MWEB:

$ /usr/sbin/traceroute www.mweb.co.za
traceroute to www.mweb.co.za (196.2.63.110), 30 hops max, 60 byte packets
 1  224-76-1.dsl.subscriber.telkomsa.net (105.224.76.1)  11.576 ms  14.147 ms  16.374 ms
 2  224-0-6.dsl.subscriber.telkomsa.net (105.224.0.6)  31.593 ms  32.517 ms  31.987 ms
 3  224-0-13.dsl.subscriber.telkomsa.net (105.224.0.13)  32.930 ms  33.211 ms  36.320 ms
 4  rrba-ip-hsll-1-wan.telkom-ipnet.co.za (196.25.39.37)  38.568 ms  40.449 ms  43.136 ms
 5  196.43.11.202 (196.43.11.202)  45.308 ms  48.244 ms  50.659 ms
 6  196.43.25.138 (196.43.25.138)  53.336 ms  16.322 ms  16.784 ms
 7  gigabitethernet1-1-2.vic-pr-1.mweb.co.za (197.80.4.118)  19.312 ms  21.737 ms  24.169 ms
 8  tengig0-0-0-1.vic-p-1.mweb.co.za (197.80.4.140)  50.529 ms  53.691 ms  54.656 ms
 9  tengig0-7-0-0.vic-p-2.mweb.co.za (197.84.4.36)  60.278 ms  63.962 ms  65.184 ms
10  TenGigE0-0-0-0.cpt-p-1.mweb.co.za (197.84.4.34)  66.579 ms  70.002 ms  71.191 ms
11  vlan11.cpt-hscore-1.mweb.co.za (196.28.178.99)  72.095 ms  73.293 ms  76.202 ms
12  196.28.178.66 (196.28.178.66)  65.820 ms  38.980 ms  40.223 ms
13  cte-core-sw2.vwol.net (196.41.144.35)  41.325 ms  42.968 ms  45.652 ms
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

So, this also seems to indicate it is not a problem with advertising of our ADSL ranges to MWEB.

 

[ranger]

I've found rebooting the router seems to sort things out, but I'm having to do it almost daily now, and I didn't have to before, or at all on my MWEB account. Hopefully whatever changes are being implemented sorts things out once and for all.

As far as I know, this indicates a DSLAM problem, something occurs when the DSLAM port loses sync and gets sync again, which improves the throughput on the port temporarily.

Did you log any line faults?

 

[ichigo]

As far as I know, this indicates a DSLAM problem, something occurs when the DSLAM port loses sync and gets sync again, which improves the throughput on the port temporarily.

Did you log any line faults?

Why is the Telkom account becoming slow once every few days where I have to restart the router and nothing is wrong on the line since Afrihost works fine.

 

[xrapidx]

My account is working fine tonight when I'm supposed to be testing using the test account. This does not help

 

[xrapidx]

Even HD video is streaming fine

 

[jeanres]

xrapidx!!! wohoooooooooo awesome dude, mine will suck tonight, I think they are giving my bandwidth to you!

 

[ranger]

Why is the Telkom account becoming slow once every few days where I have to restart the router and nothing is wrong on the line since Afrihost works fine.

*If* dropping the PPPoE session on the router, and starting a new one, fixes it, it *could* be ISP-related. But really, I can't think of any viable reason it would actually be the case.

If dropping the PPPoE session doesn't make a difference, but resetting the router (or pulling out the phone line) makes a difference, I suspect DSLAM issues.

If pulling out the phone line (waiting for the modem to lose sync, reconnecting it) doesn't make a difference, and restarting the PPPoE doesn't either, but rebooting the router does, then I would say the problem is most likely with the router.

When you say Afrihost works fine, but you say the 'Telkom account becomes slow once every few days', for how long are you running the Afrihost account?

 

[ranger]

My account is working fine tonight when I'm supposed to be testing using the test account. This does not help

There was a very minor change made this morning, but it was only enabling some statistics gathering in advance of the changes this weekend, it should not have had any impact.

Hope it keeps working for you ...