Telkom Internet Uncapped User Feedback.

[Cassady]

A friend of mine is on the 4MB TI Uncapped package, and had speed issues as well. When he called in, he was told that there are in fact speed restrictions in effect. I'm on a 2MB Uncapped, and I've never had any issues with speeds. Line runs full speed at any time of the day I've used it. Granted, I'm not a heavy downloader, but I'm not really a light user either.

I'm the furthest away from being a heavy user - reckon I hardly ever break through 20gb a month - so it really would suck if this is anything other than a bit of congestion.

 

[MightyMuffinMan]

That might be? But then again - 1st time I've noticed it this bad over a weekend - I regularly check Speedtest...

Relax dude. Ti has its ups and downs. Just Make a ticket with 10210. Let them reset the ports. Also ask options to make sure that you on the correct ISP package ie 4 meg uncapped not 2 meg uncapped.

And PM ranger or the telkom rep with the fault number. It always gets sorted out.

If its congestion than you fuked for now. No point complaining of congestion imo as Telkom is probable aware of it and trying to plan the upgrade.

 

[whatwhat]

Trying to watchthe DOTA2 live stream on Twitch is a nightmare on TI 4Mb, my friend on 4Mb Afrihost is streaming at 720p no issues. Sigh.

 

[Cassady]

Trying to watchthe DOTA2 live stream on Twitch is a nightmare on TI 4Mb, my friend on 4Mb Afrihost is streaming at 720p no issues. Sigh.

Ditto. Afrihost cruising at 3,5mb - TI crawling at <0.8mb...

 

[MickeyD]

2Mbps uncapped account:

 

[biometrics]

Mmm

 

[MickeyD]

Mmm

DLs are flying here...

 

[Cassady]

And just like that - all back to normal again... 3.45mb down... Bizarre.

 

[digitalp]

I have been having this speeds http://speedtest.ookla.com/result/2255766495.png since thursday on a 4meg TI account. My line syncs at 10meg.

 

[Gboss]

Gotta love Ti during this moment of MWEB's fail.

The only throttling I get is from my congested exchange #FTW

 

[Joka69]

Gotta love Ti during this moment of MWEB's fail.

The only throttling I get is from my congested exchange #FTW

I couldn't agree with you more!

 

[ponder]

Gotta love Ti during this moment of MWEB's fail.

The only throttling I get is from my congested exchange #FTW

I couldn't agree with you more!

Ssshhhhhhhhh!

 

[thewusman]

So my shocking 10meg uncapped TI speeds are back again since Sunday 5PM after a few days of magically being fine.

TelkomZA is investigating. But if anybody else wants to venture a guess here's some detailed stats.

Speedtest.net:

A detailed image for this result can be found here: http://www.speedtest.net/my-result/i/609992059

Test Date: Aug 12, 2013 4:12 PM
Download: 1.38 Mbps
Upload: 0.50 Mbps
Ping: 307 ms
Connection Type: Wi-Fi
Server: Cape Town
External IP: 105.226.84.251
Internal IP: 192.168.0.2
Latitude: -33.9495
Longitude: 25.5531
http://maps.google.com/maps?f=q&q=-33.949466,25.553070

Worse now ... http://www.speedtest.net/my-result/2896023574

PING:

PING www.mybroadband.co.za (41.203.21.137): 56 data bytes
64 bytes from 41.203.21.137: icmp_seq=0 ttl=53 time=66.563 ms
64 bytes from 41.203.21.137: icmp_seq=1 ttl=53 time=59.370 ms
64 bytes from 41.203.21.137: icmp_seq=2 ttl=53 time=61.142 ms
64 bytes from 41.203.21.137: icmp_seq=3 ttl=53 time=59.614 ms
64 bytes from 41.203.21.137: icmp_seq=4 ttl=53 time=59.313 ms
64 bytes from 41.203.21.137: icmp_seq=5 ttl=53 time=60.071 ms
64 bytes from 41.203.21.137: icmp_seq=6 ttl=53 time=59.740 ms
64 bytes from 41.203.21.137: icmp_seq=7 ttl=53 time=96.335 ms
64 bytes from 41.203.21.137: icmp_seq=8 ttl=53 time=59.465 ms
64 bytes from 41.203.21.137: icmp_seq=9 ttl=53 time=59.428 ms

--- www.mybroadband.co.za ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 59.313/64.104/96.335/10.945 ms

TRACEROUTE

Traceroute has started…

traceroute to www.mybroadband.co.za (41.203.21.137), 64 hops max, 72 byte packets
1 192.168.0.1 (192.168.0.1) 1.910 ms 1.642 ms 1.576 ms
2 ti-224-140-01.telkomadsl.co.za (105.224.140.1) 7.694 ms 7.621 ms 7.492 ms
3 ti-226-0-06.telkomadsl.co.za (105.226.0.6) 26.249 ms 25.782 ms 25.249 ms
4 ti-226-0-13.telkomadsl.co.za (105.226.0.13) 32.854 ms 33.958 ms 32.231 ms
5 * 165.165.214.213 (165.165.214.213) 35.039 ms 33.537 ms
6 196.43.11.234 (196.43.11.234) 33.277 ms 33.811 ms 32.981 ms
7 196.43.25.206 (196.43.25.206) 33.957 ms 33.061 ms 33.581 ms
8 mtn-gw.telkom-ipnet.co.za (196.25.165.198) 96.036 ms 107.626 ms 158.112 ms
9 tb-cr-2.za--tb-pr-1.za-a.mtnns.net (196.44.18.142) 27.365 ms 27.380 ms 27.174 ms
10 pe-cr-1.za--el-mse-2.za.mtnns.net (196.44.31.66) 57.651 ms 57.448 ms 57.441 ms
11 jh-cr-2.za--jh-cr-1.za-a.mtnns.net (196.44.31.255) 63.672 ms * 65.299 ms
12 196.44.31.99 (196.44.31.99) 59.315 ms 76.675 ms 57.930 ms
13 ge10-1-1sub0.te3.jnb6.za.mtnbusiness.net (196.31.220.8) 52.664 ms 51.647 ms 52.770 ms
14 tengigabitethernet9-1.gw21.jnb6.za.mtnbusiness.net (196.31.220.27) 58.775 ms 57.496 ms 57.469 ms
15 tengigabitethernet5-2.hr9.jnb6.za.mtnbusiness.net (196.31.63.150) 57.397 ms * 58.763 ms
16 core-router1.jnb2.host-h.net (196.30.213.108) 59.076 ms 86.497 ms 59.500 ms
17 core-access-switch1-vlan1001.jnb.host-h.net (41.72.136.53) 53.615 ms 53.080 ms 53.377 ms
18 mybroadband.co.za (41.203.21.137) 60.215 ms 59.276 ms 59.323 ms

LINE STATS:

Line stable, never drops, healthy as apple pie.

Downstream Upstream
SNR Margin (dB): 11.8 13.7
Attenuation (dB): 35.0 20.0
Output Power (dBm): 12.8 0.0
Attainable Rate (Kbps): 17032 1228
Rate (Kbps): 10015 1019

 

[MickeyD]

8 mtn-gw.telkom-ipnet.co.za (196.25.165.198) 96.036 ms 107.626 ms 158.112 ms

Problem in the George area?

 

[thewusman]

Problem in the George area?

Think you may be onto something. That one looks to be a problem.

 

[Cassady]

So my shocking 10meg uncapped TI speeds are back again since Sunday 5PM after a few days of magically being fine.

TelkomZA is investigating. But if anybody else wants to venture a guess here's some detailed stats.

Speedtest.net:


LINE STATS:

Line stable, never drops, healthy as apple pie.

Downstream Upstream
SNR Margin (dB): 11.8 13.7
Attenuation (dB): 35.0 20.0
Output Power (dBm): 12.8 0.0
Attainable Rate (Kbps): 17032 1228
Rate (Kbps): 10015 1019

Apologies for jumping in - but those last stats, on the line - are those found through the modem settings webpage, or through something run off your pc? Trying to figure out where to look to see mine - since I've been having fun and games as well the past few days, and I'm pretty sure the problem is not with my line...

 

[thewusman]

Apologies for jumping in - but those last stats, on the line - are those found through the modem settings webpage, or through something run off your pc? Trying to figure out where to look to see mine - since I've been having fun and games as well the past few days, and I'm pretty sure the problem is not with my line...

Think it's dependent on your Router. My D-link has a page showing ADSL line stats.

 

[Robin Hood]

I'm also still sitting with browsing issue's.
Line stats and test are good, but browsing is terrible. The pages would time out and then suddenly come alive or it would take forever to open the page. Sometimes it would say that the page does not exist or has been moved and that it could be some resolution error.

Facebook pages would load without any pics or videos.

just for kicks....try DNS: 8.8.8.8 it belongs to google...

 

[xrapidx]

My perforamcne is crap again.. http download at 20KB/s - can't stream internet radio again (4MB)

 

[Cassady]

My perforamcne is crap again.. http download at 20KB/s - can't stream internet radio again (4MB)

Same. 1053kbs down (4mb line).