pedruid
Expert Member
Hi SHVAK, who did you switch too and what package?
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That is IF they hit 80% which they never do. Go look at the test results for all the lines the average is 50%.
As for 80% being accepted as its best effort, would you accept me selling you 80% of a car for 100% the price and saying "hey its my best effort" NO So why do we accept this from Telkom and the others.
As for ASA they have no regulation regarding how you advertise a product, have not tried the CPA, Iwll let you know if I have any luck (just do not hold your breath
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CataclysmZA
Executive Member
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I don't think it's as simple as that any more. Something else is up, there has to be. I wish I could have been a fly on the wall of that meeting between TI and Netflix because it's very convenient timing to have held those talks and dropped the user experience for everyone downloading, torrenting and streaming at the same time.
Personally, I think Telkom has fixed what other international issues they had and now they're analysing how much data they'd save and how much revenue they'd generate if they could deliver Netflix to SAffers.
bekdik
Honorary Master
That is IF they hit 80% which they never do. Go look at the test results for all the lines the average is 50%.
As for 80% being accepted as its best effort, would you accept me selling you 80% of a car for 100% the price and saying "hey its my best effort" NO So why do we accept this from Telkom and the others.
As for ASA they have no regulation regarding how you advertise a product, have not tried the CPA, Iwll let you know if I have any luck (just do not hold your breath
I thought TI always said up to xx mb/s
What they are saying is that your speed will not exceed the advertised rate. If you want a guaranteed speed there are products which will do that, but so saying, if your connection is for using Internet sites, then even that speed will vary as it's dependent on 3rd party routing and servers, which is why Internet speed is not guaranteed.
Good luck with your court case.
MickZA
Executive Member
Just the way ADSL works, you could opt for mobile or WiFi but they are also best effort services subject to their own vagaries.
SA is not alone, similar problems exist all over the world depending on your location, the Isle of Wight in the UK was a classic example until recently and 20Mbps is still not guaranteed there.
MickZA
Executive Member
I'm convinced this is the case, reckon we'll hear something before end March.
This doesn't make any sense. Netflix works fine during the day but goes pear-shaped from about 5PM.
Netflix in South Africa is not a bad thing if priced similarly to the overseas service but I don't believe they're deliberately sabotaging it. Also, other streaming services are just as bad.
MickZA
Executive Member
I don't think they're sabotaging it either but, just off the top of my head, local servers and a special data package that prioritizes VOD over all other protocols should improve the current situation - not sure what they could do about exchange congestion though.
Indeed. Exchange congestion will only be alleviated with an accelerated rollout of fibre.
Peak time is 5PM, i.e when everyone gets back from their long day of work and wants to watch netflix or youtube. It's exchange congestion. They just won't admit it.
My exchange was upgraded a few weeks ago and I'm having issues on TI whereas my Afrihost account runs like a horse during these so-called peak times. I believe the bulk of TI's issues right now to be capacity related. If it were exchange congestion all accounts would perform poorly on a given line.
Anyway, it's poor form that they haven't informed their customers. I cancelled today, just waiting for them to get back to me now.
Afrihost avoids most exchanges via MTN's fibre network. Telkom's network nodes have some serious issues.
If it is a capacity issue, then they should have easily fixed it by now... Other ISPs (the good ones) have little or no capacity issues and they aren't the big-shot government funded corporation known as Telkom.
How does Afrihost bypass exchange issues? It's impossible because they only break out of the Telkom network after the IPC. That's when MTN fibre kicks in I believe.
I used to have full line speeds for over 2 years until the 15th jan
Now I can't even reach 50kbps on a good day
I logged numerous faults with no resolution.
What's worse I get the same results even if I change my ISP to Afrihost
So ja I was told the only solution would be to upgrade the exchange which is apparently happening next year some time apparently
I need Internet please
Now I can't even reach 50kbps on a good day
I logged numerous faults with no resolution.
What's worse I get the same results even if I change my ISP to Afrihost
So ja I was told the only solution would be to upgrade the exchange which is apparently happening next year some time apparently
I need Internet please
elf_lord_ZC5
Honorary Master
TI has just gone belly up - Afrihost running like a champ ...
bekdik
Honorary Master
I used to have full line speeds for over 2 years until the 15th jan
Now I can't even reach 50kbps on a good day
I logged numerous faults with no resolution.
What's worse I get the same results even if I change my ISP to Afrihost
So ja I was told the only solution would be to upgrade the exchange which is apparently happening next year some time apparently
I need Internet please
Maybe
MickeyD
RIP
correct
Thought as much. If it weren't the case they wouldn't be buying up IPC.
Anyway, it looks like TI are having issues deploying capacity. Is this the legal and organisational issues ranger was referring to? Could other ISP's be blocking it?
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