Telkom Internet Uncapped User Feedback.

[MickeyD]

Because yesterday was Patch Tuesday?

Migrate more of your friends to platforms that release bugfixes and security updates more frequently, instead of keeping users vulnerable until a one-day-a-month release.

... or de-select auto updates

 

[ponder]

2. Every time I come to this page (telkom uncapped thread) my virus/malware checker goes bedonderd and says that this link is malicious: http://ompldr.org/vaWRjZA/sync.png

Don't worry about it, I've already got all your bank & login details

 

[MightyMuffinMan]

P2P shaped heavily.

Also speeds of around 50 kbps consistently on P2P.

I'm orange on the titracker

 

[ranger]

... or de-select auto updates

Or schedule updates for early mornings. We may need to provide some incentive for this ....

 

[MickeyD]

Torrents still crawling...

 

[ranger]

So, yesterday I phoned Telkom to upgrade my account and line from 1Mbps to 2Mbps. All went well, I get 2Mbps, and I'm happy, however, I Noticed my Uncapped account is still running at 1Mbps. I phoned in, and after being transferred a few times, I was told I have to wait till next month, as they will charge me for both Do Uncapped basic, and do uncapped Advanced if i upgrade now. Do I have to wait till next month in order for my uncapped account to be upgraded to a 2Mbps account? I just upgraded my line, why can't my uncapped account be upgraded as well?

As far as I know, you should be able to upgrade the account from Uncapped Basic (1Mbps) to Uncapped Advanced (2Mbps), and you should only be billed for Basic in the (billing) month of upgrade, and Advanced from next month (due to upgrade incentive). This may not work correctly if you have made other account changes though.

Also, without matching line speed and account speed, you may not get the right bundle discount.

Please ask for names and / or salary reference number when your bs-meter starts beeping ... PM me the details so that people can be trained (if lack of training is the problem).

 

[ranger]

Torrents still crawling...

/me very tempted to put Windows updates in the same priority as P2P ...

But, we need to follow change processes, and by the time I would get approval, it will probably be back to normal.

We will however see if we can avoid this next month.

 

[MickeyD]

/me very tempted to put Windows updates in the same priority as P2P ...

But, we need to follow change processes, and by the time I would get approval, it will probably be back to normal.

We will however see if we can avoid this next month.

Appreciate the thought but not a problem with me... I'm a patient fellow!

Are you based in Centurion or the Towers?

 

[Hectic]

Browsing extremely slow for me.
Even Youtube has gone wrong. It defaults to 720p, but stutters.
Put it on 360 and still stop - start.
Anyone else?

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>tracert capetown.spdtst.saix.net

Tracing route to wbs-ip-dlr-1-1.telkom-ipnet.co.za [196.25.37.14]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 8 ms 8 ms 8 ms 224-140-1.dsl.subscriber.telkomsa.net [105.224.1
40.1]
3 19 ms 18 ms 18 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 26 ms 26 ms 27 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 19 ms 18 ms 18 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 20 ms 19 ms 19 ms 196.43.39.78
7 37 ms 26 ms 27 ms wbs-ip-cat-1-fwsm-speedtest.telkom-ipnet.co.za [
196.25.37.2]
8 27 ms 26 ms 27 ms wbs-ip-dlr-1-1.telkom-ipnet.co.za [196.25.37.14]


Trace complete.

C:\Users\>tracert softpedia.com

Tracing route to softpedia.com [64.225.158.192]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 9 ms 8 ms 8 ms 224-140-1.dsl.subscriber.telkomsa.net [105.224.1
40.1]
3 27 ms 39 ms 38 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 33 ms 34 ms 33 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 25 ms 26 ms 25 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 201 ms 200 ms 201 ms fra-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.
43.9.102]
7 222 ms 195 ms 194 ms s5-0-0-16.ipa4.lon1.bbnplanet.net [195.16.162.12
9]
8 290 ms 291 ms 291 ms vlan70.csw2.Frankfurt1.Level3.net [4.69.154.126]

9 300 ms 300 ms 299 ms ae-71-71.ebr1.Frankfurt1.Level3.net [4.69.140.5]

10 301 ms 300 ms 300 ms ae-47-47.ebr2.Paris1.Level3.net [4.69.143.142]
11 296 ms 296 ms 296 ms ae-42-42.ebr2.Washington1.Level3.net [4.69.137.5
4]
12 299 ms 300 ms 299 ms ae-62-62.csw1.Washington1.Level3.net [4.69.134.1
46]
13 300 ms 302 ms 301 ms ae-61-61.ebr1.Washington1.Level3.net [4.69.134.1
29]
14 304 ms 294 ms 293 ms ae-2-2.ebr3.Atlanta2.Level3.net [4.69.132.85]
15 294 ms 294 ms 294 ms ae-73-73.ebr2.Atlanta2.Level3.net [4.69.148.254]

16 311 ms 292 ms 292 ms ae-21-52.car1.Atlanta1.Level3.net [4.69.150.67]

17 301 ms 301 ms 301 ms PEER-1-NETW.car1.Atlanta1.Level3.net [4.78.209.2
26]
18 * * * Request timed out.
19 303 ms 303 ms 313 ms 64.224.0.138
20 308 ms 309 ms 309 ms 64.225.158.192

Trace complete.

C:\Users\

 

[ponder]

Are you based in Centurion or the Towers?

I'll put money on centurion

 

[MickeyD]

I'll put money on centurion

ditto... or Cape Town - nice new green Data Centre there!

 

[Gboss]

Hi Ranger,

Please have a look at these 2 speedtest results. (2MB account)





I'm from Durban yet my pings to Rosebank are faster than my pings to the Durban server. :wtf:

Anyone else from Durban getting similar results?

Downloads are running as they should I just found it weird that my pings to a server +600km's away are faster than to a server that's less than 20Km away

 

[MightyMuffinMan]

Telkom e-mailed me and said that max is 80 gigs per week before you get capped.

 

[MickeyD]

Telkom e-mailed me and said that max is 80 gigs per week before you get capped.

On a 2Mbps account?

 

[Yuu]

Telkom e-mailed me and said that max is 80 gigs per week before you get capped.

On a 2Mbps account?

From his post history , he has a 4MB account. So does that mean half for 2MB (40GB/w)? I feel for 2MB it is roughly around 56GB/w if not slightly more.

All running good here on 2MB for me and snappy too, will try some ping tests later since i am not too far from Durban.

 

[ranger]

Hi Ranger,

Please have a look at these 2 speedtest results. (2MB account)

View attachment 51130

View attachment 51128

I'm from Durban yet my pings to Rosebank are faster than my pings to the Durban server. :wtf:

Anyone else from Durban getting similar results?

Downloads are running as they should View attachment 51132 I just found it weird that my pings to a server +600km's away are faster than to a server that's less than 20Km away

On SAIX ADSL, you could have been routed more directly. On IPC, it depends where the ISP has a PoP. We haven't been able to justify the investment required for a PoP in Durban yet, so you go through Gauteng ... It is designed to we could (relatively) easily move the PoP.

Of course, on SAIX ADSL (shaped), your international traffic would have gone to Rosebank anyway, so we haven't made international latency much worse (maybe 4ms), but we did improve it for users in Cape Town (who should have a shorter path to international sites, by 20-40ms).

 

[ranger]

From his post history , he has a 4MB account. So does that mean half for 2MB (40GB/w)? I feel for 2MB it is roughly around 56GB/w if not slightly more.

You can do much more than 56GB on 1Mbps uncapped without having FUP enforcement applied.

We may change the way it is enforced in a few weeks (for the better), and other improvements will come later.

 

[Gatecrasher]

We may change the way it is enforced in a few weeks (for the better), and other improvements will come later.

For the better of? Telkom? Power Users? Light Users?

 

[ranger]

For the better of? Telkom? Power Users? Light Users?

d)All of the above.

 

[MightyMuffinMan]

d)All of the above.

Maybe open up the SAIX news server to give more connections to Telkom users so that downloads stay local.