Telkom Internet Uncapped User Feedback.

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What/who do you call for a port reset? And what options do you have to push to get through to the right person?
 
Also having issues today. Http downloads and YouTube very slow. Speedtest results are fine. On 2MB Uncapped. Called them and they reset the port, but still no joy.
 
My son gave up watching Youtube Very Slow here in East London Youtube wont even buffer at lot lowest res 1 meg line ;-(
 
Did a ping test now and getting crazy pings to Umhlanga and not Cape Town as I usually do.
Jitter in the region of 140 and Grade D line.


Speed test to London normal, except for line quality that dropped from B to C
2766774743.png
 
tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [173.194.41.105]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms login.router [10.0.0.2]
2 8 ms 7 ms 7 ms 224-124-1.dsl.subscriber.telkomsa.net [105.
24.1]
3 20 ms 19 ms 20 ms 105.228.0.6
4 21 ms 20 ms 27 ms 105.228.0.13
5 23 ms 22 ms 22 ms rndf-ip-hsll-1-wan.telkom-ipnet.co.za [196.
.41]
6 189 ms 189 ms 189 ms lon-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za
43.9.46]
7 190 ms 192 ms 190 ms 196.25.191.146
8 191 ms 209 ms 193 ms 209.85.240.61
9 191 ms 197 ms 194 ms 72.14.238.53
10 190 ms 192 ms 190 ms lhr08s02-in-f9.1e100.net [173.194.41.105]

----

C:\Users\Andrew>tracert xda-developers.com

Tracing route to xda-developers.com [199.48.255.173]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms login.router [10.0.0.2]
2 7 ms 8 ms 7 ms 224 [105.224.124.1]
3 20 ms 20 ms 19 ms 105.228.0.6
4 19 ms 18 ms 18 ms 105.228.0.13
5 21 ms 21 ms 21 ms rndf [196.25.39.41]
6 201 ms 201 ms 201 ms fra-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.
43.9.110]
7 202 ms 201 ms 201 ms s5-0-0-16.ipa4.lon1.bbnplanet.net [195.16.162.12
9]
8 308 ms 307 ms 310 ms vlan70.csw2.Frankfurt1.Level3.net [4.69.154.126]

9 305 ms 305 ms 307 ms ae-71-71.ebr1.Frankfurt1.Level3.net [4.69.140.5]

10 306 ms 306 ms 307 ms ae-45-45.ebr2.Paris1.Level3.net [4.69.143.134]
11 312 ms 312 ms 311 ms ae-41-41.ebr2.Washington1.Level3.net [4.69.137.5
0]
12 310 ms 316 ms 310 ms ae-5-5.ebr2.Washington12.Level3.net [4.69.143.22
2]
13 308 ms 307 ms 308 ms ae-6-6.ebr2.Chicago2.Level3.net [4.69.148.146]
14 306 ms 306 ms 306 ms 4.69.158.225
15 317 ms 311 ms 311 ms NOZONE-INC.edge1.Chicago2.Level3.net [4.71.248.2
02]
16 319 ms 306 ms 315 ms ip78.208-100-32.static.steadfastdns.net [208.100
.32.78]
17 309 ms 308 ms 309 ms ip4.67-202-87.static.steadfastdns.net [67.202.87
.4]
18 309 ms 307 ms 309 ms xda [199.48.255.173]


Dunno if these show anything unusual...

YouTube is practically unusable though, and one thing I upgraded to Telkom 2mb was so I could stream YouTube at a decent quality, but from day one I have had nothing but problems with YouTube. It just stops buffering randomly, or loads super slowly.
 
Yeah definitely something going on. Streaming video is terrible at the moment - everything from Youtube to Netflix. Tried resetting ports but no joy.
 
Limited DL speed to 1Mbps

Playing this video with no buffering...

[video=youtube;uq-gYOrU8bA]http://www.youtube.com/watch?v=uq-gYOrU8bA[/video]
 
Also very slow with me in East London. Downloads are crawling...

Maybe there's a problem on their network, for the first time in a while torrents are flying during the day for me. Maybe the hiccup cutting off S.A was a massive screw up on their systems and hasn't been sorted yet
 
Limited DL speed to 1Mbps

Playing this video with no buffering...

[video=youtube;uq-gYOrU8bA]http://www.youtube.com/watch?v=uq-gYOrU8bA[/video]

Thanks just played this no Buffering a couple of hicups . Now I have to download this clip cant get it out of my Mind :-)
 
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