Telkom issues with gaming

:mad:Has anyone gotten any feedback from Telkom as to when this will be sorted out? Holidays are almost over and I am missing out on what little game time I have left!!!!!!!!!!!
 
Gaming is terrible on Telkom for a few months now. This past weekend my Telkom was almost unusable even for browsing. Switched to my Afrihost account and guess what, everything was perfect. I have given up phoning support as they are useless and only know how to port reset. They have no understanding on how this all works :/
 
Xbox 360, Telkom uncapped.

My BF4 was unplayable on Telkom 4Mb uncapped. Speedtests were showing about .0.40 down, 0.10 up, 650ms ping. But when testing on other ISP all was normal (3.5 down, 0.5 up and 30MS ping).
 
What do you mean port resets? Can't I just phone them and tell them to reset mine? Will that work or should I just wait it out?

No it wount work, problem was not local line. But seems they have fixed it a few min ago.
 
Same issue here. My friend lives down the road from me, with the exact same problem. I even told 10210 that if I use another ISP, the problem doesn't exist. They still log a damn LINE fault. The ignorance burns us it does.
 
Same issue here. My friend lives down the road from me, with the exact same problem. I even told 10210 that if I use another ISP, the problem doesn't exist. They still log a damn LINE fault. The ignorance burns us it does.

Not the brightest of people. No matter how simple you try explain out they still have no clue. They have no knowledge of how to troubleshoot. They must be programmed to do 2 things: 1. Port reset, 2. log fault. if failed begin loop again. :/
 
My friend in Klerksdorp is still on the 1 meg line, and he plays BF4 without any issues.
Even the patch he had to download yesterday came down at 200 and something kb
 
Top
Sign up to the MyBroadband newsletter
X