Telkom just called me...

medicnick83

medicnick83

Paramedic
Joined
Aug 23, 2006
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Location
CBD, Cape Town
7:35pm!

Telkom calls me to tell me bout their cheaper call options, I stopped the lady and said that I don't use my telephone so I don't care about their 'cheaper call options' to which she replied, okay, is there anything else she can help me with? to which I replied "yes, drop your broadband prices alot more and I wont leave you guys for Neotel"

She then started to tell me about how they've 'recently' dropped their prices to which I laughed and said, drop them more!

Then she said, thank you for my time (which I replied) thanks for WASTING mine.

Good Night

KTHXBYE!

Anyone else have Telkom call them?
 
:eek: No one has called here yet...Wonder what Telkom will do in August in terms of annual price drops...
 
So it's cool practice being rude to someone doing their job? :confused:

edit: read it again, sorry, I agree, phoning at after 7 isn't cool ;)
 
Sometimes they get the timing comically wrong :D

Our main line went down and was down for two days (with assorted complaints to Telkom) and they phoned on the second day to ask if I was happy with the service and stability.

Alas no calls about cheap things yet.
 
yeah they called me last month. About that 1000 free minute plan, and unlimited free calls during the weekend, with my ADSL line rental included etc.etc

wasn't a bad deal actually :>>
 
Napalm said:
yeah they called me last month. About that 1000 free minute plan, and unlimited free calls during the weekend, with my ADSL line rental included etc.etc

wasn't a bad deal actually :>>
Click to expand...

We have that works out very well indeed to be honest
 
I once phoned them to test the line. They said that they could not test it because "it appears to be busy". I said; "That's because we're talking on it. Maybe I should put down the handset first."
 
Lol, I told a Telkom person to quit his job.

The guy was such an idiot, my line was obviously down and he kept on insisting I was capped - and this was the 2nd day of the month.

I asked him than why my local wasn't working in which he insisted I was capped in that as well - WTF I explained you can't get capped on local, he replied by sighing

Wanted to kill him, said "hello" in which he would sigh again

F_cking hate Telkom
 
Tell me about it! One of my clients had a crossed line - crossed in the highest degree. When you dial eg.10215 the operator picks up and then a few miliseconds picks up again!
The techie from hell came out and said there is nothing wrong! phoned in - tested the line and they said it worked fine, here is the funny part - while we were talking to helkom we received an incoming call on the exact same line we were busy talking to them. The techie came out again and again said nothing wrong - I mean WTF he didnt even know to dial 101999 to check what lines are crossing!
Man i cant wait for neotel to start rolling out in cpt. I will transfer all my clients to them for sure - for a small fee ofcourse LOL:) (Telkom is on fire, we dont need no water let the MFKRS burn, burn MFKRS, Burn) Oh well Maybe just maybe their service will improve once the other operator takes over and takes all their clients thats so gatvol of them already.
 
Hey, leave the customer support people alone guys, ffs they are just doing their jobs. Venting anger towards a person that does not make executive choices is a clear sign of a very weak mind.
 
Agreed...they are just doing their jobs. How is venting anger towards them going to get anything achieved? Regardless of what time they phoned, they were still doing their job.
 
Well give me someone's number that can make decisions.

Everytime I have asked I get told NO.

When they give me that number then i will stop abusing them
 
Lydon said:
Agreed...they are just doing their jobs. How is venting anger towards them going to get anything achieved? Regardless of what time they phoned, they were still doing their job.
Click to expand...

The woman did ask if there was anything else she could do. Walked into that one, I'm afraid.

I would like to see the mood you're in when she gets a hold of you at 6.30am on Saturday morning. :p
 
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